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Candlewood Suites St Louis St Charles by IHG

2.5 star property

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Photo gallery for Candlewood Suites St Louis St Charles by IHG

Enjoy a home away from home with a kitchenette, flat-screen TV, and comfortable sofa.
Enjoy cooking in this fully equipped kitchen with a refrigerator, stove, and microwave, plus a window with a city view.
Relax in a spacious room with a large bed, two nightstands, and a window offering a view of the city.
Enjoy al fresco dining on the patio with outdoor furniture and a grill.
Relax in comfort with a kitchenette, sofa, and flat-screen TV.

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
1800 Zumbehl Rd, St. Charles, MO, 63303
  • St Charles Convention Center
    ‪3 min drive‬
  • Ameristar Casino St. Charles
    ‪4 min drive‬
  • Historic Main Street
    ‪4 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 2 Bedrooms

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility)

1 bedroom, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed, Accessible (Mobility)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, premium bedding, down duvets, pillow-top beds

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(24 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible (Mobility, Access Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Studio, 1 Queen Bed, Accessible (Mobility, Access Tub)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

1 bedroom, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

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Welcome to our reception area, where friendly staff are available to assist with your stay. Guests can check in and access amenities from the computer monitor and telephone.

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About this property

Candlewood Suites St Louis St Charles by IHG

Hotel in St. Charles with 24-hour fitness centre and 24-hour front desk
A 24-hour fitness centre, a snack bar/deli and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Candlewood Suites St Louis St Charles by IHG offers 94 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites St Louis St Charles by IHG. During your stay, you'll be close to Ameristar Casino St. Charles. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from Ameristar Casino St. Charles and 8 minutes from Hollywood Casino Amphitheatre
  • Pets welcome for a fee
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites St Louis St Charles by IHG. Self parking is free.

Smoking is allowed in designated areas at this St. Charles hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Business services

  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Marriott Hotel St Charles
Towneplace Suites Marriott St Charles
Towneplace Suites Marriott St Charles Hotel
Towneplace Suites Marriott St Hotel
Towneplace Suites Marriott St
Towneplace Suites By Marriott St Charles
Candlewood Suites St Louis St Charles by IHG Hotel
Candlewood Suites St Louis St Charles an IHG Hotel
Candlewood Suites St Louis St Charles by IHG St. Charles
Candlewood Suites St Louis St Charles by IHG Hotel St. Charles

Candlewood Suites St Louis St Charles by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 247 out of 712 reviews
Rating 8 - Good. 220 out of 712 reviews
Rating 6 - Okay. 95 out of 712 reviews
Rating 4 - Poor. 80 out of 712 reviews
Rating 2 - Terrible. 70 out of 712 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

James

Disliked: Amenities, property conditions & facilities
I expected more. It's no better than any other hotel, just more expensive!
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Clean and comfortable
Stayed 2 nights in Feb 2025

10/10 Excellent

Venus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

mindy, springfield

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room next door to us was talking until 4 in the morning stopped for a little while and started up again at 7. They where so loud. The room was dirty and missing many items in the kitchen. also, part of the door was coming off that was on the bathroom door.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

It was decent. The area wasnt too bad and there was shopping close by and places to eat. Parking was a little rough and limited but it was fine.
Stayed 3 nights in Mar 2025

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It wasn’t as good as the last time we went due to the AC/Heater not working property and didn’t have pots and pans in the kitchen so we went back to the front desk but the girl said that she didn’t know how to access the kitchen stuff but they did give us some the next day.
Stayed 2 nights in Feb 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
i like how it feels like your in an apartment but the only problem i had was the potholes outside and small parking lot
Stayed 2 nights in Feb 2025

10/10 Excellent

Todneisha

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Allauna

Stayed 2 nights in Feb 2025

6/10 Okay

Megan

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Megan

Travelled with family
Liked: Staff & service
Staff was very friendly and accommodating, but the rooms weren’t very clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Bret

Stayed 1 night in Jan 2025

2/10 Terrible

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My main complaint is with the way they charge you for your room. I booked it at $88 taxes etc to be added later. I went to pay for the room, they wanted the $103 for room, taxes etc. But then another $100 for "incidental's". I said no, that is charged if I leave the room a mess, take something etc. That is not charged before I even check in. The clerk said, and I quote "I got you". He got me alright, charged me $50 instead of $100. No I am fighting to get my $50 back. I will never stay at this hotel again.
Stayed 1 night in Jan 2025

8/10 Good

Anahita

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but not quite
Stayed 3 nights in Jan 2025

10/10 Excellent

Wesley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of the property.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tiffany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Ariel

Disliked: Staff & service
Dont keep private information private
Stayed 3 nights in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Zerell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Matthew

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Bret

Stayed 2 nights in Dec 2024

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024