I was charged $122.00 for food I did not purchase and resort fees that should have been included with my Expedia booking. VERY UNSATISFIED!!! FEEL ROBBED
Spent this past weekend with my wife at Sirata. We got married there 4 yrs ago thinking it would be romantic. First bad sign was at check in when receptionist did not even acknowledge me after he finished helping guest standing in front of me. I literally had to say excuse me for him to speak. Elevators mostly did not work, hallways and room floors were dirty, no parking most of day, and overall not worth the price anymore. We used to love staying here which is why we chose it for our wedding. Will most likely never stay here again.
Over priced for what you get. Spent $500 a night for a dirty room with filthy floors and garbage coffee. If this place wasnt right on the beach they would never sell a room.
The only issue was construction, and that is not their fault at all. A few of the amenities listed were not yet repaired - business center, the 2nd pool wasn't heated. But Sirata is not responsible for hurricanes.
But start recycling!!!!
Check in was really slow didnât get our room till 6:00pm
Had to purchase coffee for $4.00
Food was pretty limited and when it came to our table it was cold and not very good unfortunately.
This property is very old and run down on the outside. The rooms have been updated some (flooring) but the bathrooms are old and used. Would never return.