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Windward Passage Hotel

3.5 star property

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Photo gallery for Windward Passage Hotel

Courtyard
Interior entrance
Front of property – evening/night
In-room safe, individually decorated, individually furnished
Courtyard

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Veterans Drive Charlotte Amali, Po Box 640, St. Thomas, St. Thomas, 804
  • Place, St. Thomas Synagogue
    ‪9 min walk‬
  • Place, 99 Steps
    ‪10 min walk‬
  • Place, Blackbeard's Castle
    ‪14 min walk‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Ocean View

In-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed, Ocean View

7.6 out of 10
Good
(51 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds

7.2 out of 10
Good
(137 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

7.8 out of 10
Good
(128 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

In-room safe, individually decorated, individually furnished

Superior Room, 2 Double Beds, Ocean View

7.6 out of 10
Good
(27 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Windward Passage Hotel

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and concierge services.
Windward Passage Hotel offers 151 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The shopping around Windward Passage Hotel gets high marks from our customers. During your stay, you're just a quick walk from Hassel Island. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the proximity to the airport
  • 6 minutes by car from Magens Bay Beach and 10 minutes from Bolongo Bay
Windward Passage Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and 2 meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at Windward Passage Hotel. Self parking is free.

This 3.5-star St. Thomas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Windward Passage Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 23 for adults and USD 23 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 23 for adults and from USD 23 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Windward Hotel
Windward Passage Hotel
Windward Passage Hotel St. Thomas
Windward Passage St. Thomas
Charlotte Amalie Holiday Inn
Holiday Inn Charlotte Amalie
Windward Passage Hotel St. Thomas, U.S. Virgin Islands
Windward Passage
Windward Passage Hotel Hotel
Windward Passage Hotel St. Thomas
Windward Passage Hotel Hotel St. Thomas

Windward Passage Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 450 out of 1418 reviews
Rating 8 - Good. 336 out of 1418 reviews
Rating 6 - Okay. 304 out of 1418 reviews
Rating 4 - Poor. 169 out of 1418 reviews
Rating 2 - Terrible. 159 out of 1418 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

REINALDO

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms and rooms dirty, I had to book another hotel, couldn’t stay in that place, it was disgusting.
Stayed 1 night in Dec 2025

10/10 Excellent

Tianna

Stayed 5 nights in Dec 2025

8/10 Good

Constance

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
They were not that clean but beautiful view.
Stayed 5 nights in Dec 2025

4/10 Poor

Zachary

Business traveller
Disliked: Amenities
Staff support was lacking. Called down many times for room cleaning and towels. Never showed up during my stay. Water was yellow out of faucet and shower. Poor water pressure in shower and toilet.
Stayed 4 nights in Dec 2025

2/10 Terrible

David

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Rom wasn’t ready until an hour after the train me to check in
Stayed 1 night in Dec 2025

6/10 Okay

Will

Stayed 1 night in Nov 2025

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was clean
Stayed 1 night in Nov 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Trent

Stayed 6 nights in Nov 2025

10/10 Excellent

Alberto

Stayed 3 nights in Nov 2025

10/10 Excellent

jessica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Customer service was great, but we are disappointed with the state of the hotel and room. It’s run down and the room needs to be deep cleaned and all the furniture upgraded. The chair at the desk is falling apart. We are only here one night, I checked for bedbugs but I really hope the beds are ok. The photos are deceiving. I gave the 4 stars for the lovely person who checked us in but otherwise it’s a 2 star review.
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

4/10 Poor

Samiya

Disliked: Amenities
Rooms were old and outdated the water didn't get hot in the shower the water pressure was low. The location was great. The staff was extremely nice i wouldn't stay again.
Stayed 4 nights in Oct 2025

6/10 Okay

Erwin

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The fixtures needs to be checked before someone checks in specifically toilet
Stayed 1 night in Nov 2025

8/10 Good

Yvonne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful throughout my stay. The room was clean, however, there was only 1 waste bin in the room which was in the bathroom. I suggest a small waste bin be placed right next to the coffee maker. It was very annoying having to walk to the bathroom everytime I used the coffee maker to dispose of the trash. I am sure there are plans for updating and improving all the rooms which will help to improve the overall ambiance. Overall, quiet, convenient, and within walking distance to many places including shopping. Will I stay here again, yes.
Stayed 1 night in Nov 2025

2/10 Terrible

Fleisha

Travelled with family
Disliked: Amenities, property conditions & facilities
Air didn't work properly, bug spotted several times, water didn't get hot enough in the shower. Definitely wasn't worth the money.
Stayed 4 nights in Oct 2025

6/10 Okay

Linda

Travelled with family, Travelled with group
Liked: Cleanliness
We stayed at this hotel for one night before leaving on the ferry for sailing, the hotel is a bit run down and the rooms are dated but the staff was wonderful and helpful with anything we needed. Also we had breakfast the next morning there and it was really good. Its also walking distance to downtown shops and restaurants and the Smith Ferry is across the street which is nice and you dont need a taxi. Airport is also a few miles away so very close.
Stayed 1 night in Nov 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in great staff great bartender. It’s been a few years since I’ve been back and it’s much improved post Covid.
Stayed 2 nights in Nov 2025

6/10 Okay

Jesell

Travelled with family
Liked: Property conditions & facilities
The front desk agent was pleasant. The room smelled clean looked clean. The bathroom sink faucet and counter top was not that clean. The beds was not comfortable at all. The a/c works real good though.
Stayed 1 night in Nov 2025

10/10 Excellent

Roleana

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotless and the staff was kind, courteous and friendly, helpful... I love the stay totally
Stayed 3 nights in Nov 2025

10/10 Excellent

Dionne

Stayed 1 night in Nov 2025

10/10 Excellent

Shamouri

Stayed 3 nights in Oct 2025

2/10 Terrible

Daneill

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not the best place furniture outdated mold mildew bathroom shower currtains dirty and bites from bugs possible bedbugs
Stayed 5 nights in Oct 2025

6/10 Okay

Denecia

Travelled with family and small children
TV should have the hotel wifi automatically connected if it's a smart tv... rooms need a small microwave. Staff was nice
Stayed 3 nights in Oct 2025

10/10 Excellent

paul

Stayed 1 night in Nov 2025