The townhouse is beautiful and in a great location. It actually felt a bit bigger than the pictures. Being able to walk to restaurants and the bus being one block away and having the ski locker at the base of the mountain was great! Absolutely no complaints about the townhome.
The downside was the management company. They sent the wrong code for check in, it took 10 minutes to get someone on the phone and they couldn't figure it out and about 10-20 more mins later someone called to give the correct code. Usually no big deal, except it was 20 degrees and I have 3 kids! They also only provided enough shampoo and soap for 1 day of a 5 day stay, which is kind of annoying b/c there aren't any close grocery stores. The checkout was kind of annoying, too b/c it was 10:00 am, but our shuttle couldn't pick us up till noon---I communicated I understood they needed us out by 10:00 for the next renter that afternoon and had no issue with that, but when I asked if I could store 3 bags in the garage for 2 hours they refused, despite a -6 windchill and snow. We just put them on the back porch and hoped, but I felt like the inability to have any empathy for a covid-safe solution was a bit off putting, especially once the shuttle picked us up and the cleaning crew still hadn't even shown up. I get it, but felt like a high class place like this townhome would have a little bit better service from the management company.
Overall, an amazing place, but the management company needs some work. You also don't have access to the Vacasa shuttles with this property.