Upon arrival electronic would not work, went to front desk twice to get it to work, A/C not working upon arrival, both were fixed with help from maintenance. Room key failed several more times, once after midnight with no one around- thankfully our daughter was still out & had a key that did work. The absolute worst thing was upon arrival the stench of tobacco smoke within the air & softgoods in apartment. We reported this to management & they offered to spray but we declined adding more chemicals to the environment. Upon arriving home, even our hair & suitcase clothing smelled of tobacco smoke. The smell was not coming from outside, was from inside the unit.