I stayed here with my family for a ski trip in January 2025, which we take every year. I intentionally search for and book condos with a washer and dryer in the unit to minimize packing. I also prefer to wash smelly ski gear frequently. Itâs nice to be able to throw a load I. The washer when we get donât for the day, go out for our evening activities and then come back and throw the load in the dryer and have clean clothes the next morning. This condo had a washer and dryer listed under the amenities, which usually means that there is a washer and dryer in the unit. When we arrived, we discovered that âwasher and âdryerâ meant a coin-operated communal washer and dryer in each building. A series of events led me to walking half a mile to the Phoenix where a friend was staying to use their washer and dryer. O pawn 3 hours there instead of my usual routine which doesnât take much time from my family. I requested some compensation for Vacasa and they refused citing that the listing does not specify the washer and dryer are private, but they sure did apologize for âinconvenience.â This experience was truly disappointing, extremely inconvenient, took time away from my family, and the response from Vacasa was even worse and I will never book a condo managed by them again.