Cromwell Hotel Stevenage

3.0 star property

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Reception
Breakfast, lunch, dinner served; British cuisine
Front of property
Standard Double Room, 1 Double Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
High Street Old Town, Stevenage, England, SG1 3AZ
  • Gordon Craig Theatre
    ‪17 min walk‬
  • Lamex Stadium
    ‪5 min drive‬
  • Knebworth House
    ‪10 min drive‬
  • London (LTN-Luton)
    ‪35 min drive‬

Room options

Executive Twin Room, Multiple Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Standard Single Room, 1 Single Bed, Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Executive Single Room, 1 Large Single Bed, Non Smoking

  • 19 sq m
  • Sleeps 1
  • 1 Large Single Bed

Standard Double Room, 1 Double Bed, Non Smoking

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Double Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Cromwell Hotel Stevenage

Hotel in Stevenage with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, conference space and dry cleaning. Housekeeping is available on request.
Cromwell Hotel Stevenage offers 77 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Cromwell Hotel Stevenage. During your stay, you'll be within walking distance of Gordon Craig Theatre. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at Rump & Wade Sun until 5pm, a brasserie that serves British cuisine
  • English breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 2-minute drive from Gordon Craig Theatre and a few minutes from Cineworld Stevenage
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3466 square feet (322 square metres) and includes conference space. The business-friendly Cromwell Hotel Stevenage also features a terrace, a garden, and dry cleaning/laundry services. Free self parking is available.

This 3-star Stevenage hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Rump & Wade Sun until 5pm – This brasserie specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Rump & Wade – This bar only serves light fare. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 1 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 11 for adults and GBP 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rump & Wade
  • Rump & Wade Sun until 5pm

Things to do

  • TV in common areas

Family friendly

  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,466 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 11.00 for adults and from GBP 9.50 for children
  • Fee for in-room wireless Internet: GBP 1 per stay (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Clarion Collection Cromwell Stevenage
Clarion Collection Hotel Cromwell Stevenage
Clarion Collection Hotel Stevenage
Clarion Cromwell
Clarion Hotel Cromwell
Cromwell Stevenage
Ramada Cromwell Stevenage Hotel Stevenage
Ramada Stevenage
Stevenage Ramada
Cromwell Hotel Stevenage
Cromwell Hotel Stevenage Hotel
Cromwell Hotel Stevenage Stevenage
Cromwell Hotel Stevenage Hotel Stevenage

Cromwell Hotel Stevenage Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 334 out of 810 reviews
Rating 8 - Good. 323 out of 810 reviews
Rating 6 - Okay. 92 out of 810 reviews
Rating 4 - Poor. 39 out of 810 reviews
Rating 2 - Terrible. 22 out of 810 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Amndeep

Stayed 2 nights in Feb 2025

10/10 Excellent

Ray

Stayed 2 nights in Feb 2025

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice . It was quiet and the bath and shower were excellent. Would definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Claire, BATH

Stayed 3 nights in Nov 2024

10/10 Excellent

Paige

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No problems, would stay again.

Great hotel, no complaints, would stay again. Well situated for restaurants and bars. No problems with parking.
Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class hotel

Lovely hotel , very clean , rooms are a good size . The restaurant food was delicious and all the staff were very friendly and professional . Will definitely stay here again .
Stayed 1 night in Feb 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pillows smelt. Need to use a different cleaning products Wallpaper needscredoing. Joins on show
Stayed 1 night in Jan 2025

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay 1 night. Easy parking and dining. Only thing I would say is that there is not enough hooks or towel rails to hang towels and there is not enough surface area to put toiletries etc so it's a bit of a juggling act on the bathroom.
Stayed 1 night in Jan 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenientm ticks the boxes nicely.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice breakfast and room

overall stay was comfortable. Lots of food options in walking distance
Stayed 1 night in Dec 2024

10/10 Excellent

Nigel

Stayed 1 night in Jan 2025

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inconsiderate hotel guests!

Hotel & staff were lovely but unfortunately some very inconsiderate hotel guests woke me up at 3.15am talking extremely loudly outside my room & banging doors!! I was attending an intensive course the following day so not ideal - some people can be so rude!!
Stayed 1 night in Jan 2025

6/10 Okay

Roy

Business traveller
Liked: Property conditions & facilities
Every thing was good , apart from the room not being cleaned from the first night?
Stayed 2 nights in Dec 2024

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy & tepid

Great location in the old town, alot of bars & eateries to choose from. Nice (small) double room, hotel was in good condition & appeared clean. Xmas guests coming back from having fun at 2.30am until 4.30am was challenging, but not the fault of the hotel just poorly educated people without consideration for others. Other gripe was only 1 set of towels in the double room, took 3 requests across 2 hours to get the additional, buffet breakfast was tepid at best, spirit burners used to keep bacon etc. warm are not good enough. This was very disappointing along with a non existent bread selection. Cheap sliced white & brown for self toasting is inadequate in our opinion.
Stayed 1 night in Dec 2024

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid 141

Room 141 next to Laundry room so incredible noise in the morning from 5.45am No-one on reception at 8.30 to complain to!
Stayed 1 night in Dec 2024

8/10 Good

Owen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Really lovely room. Comfy beds and pillows. Water is boiling. Lighting could be better at the bed end of the room as with all lights on it’s still dark. Room was spotless and well decorated. Breakfast was great and plentiful. Parking is free.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Amarjit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and Location
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024