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Crown Hotel Stone

3.0 star property

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Photo gallery for Crown Hotel Stone

Enjoy a vibrant atmosphere at the bar, where a selection of liquor bottles and chilled beverages are on display.
The Crown Hotel's exterior signage proudly displays its name and location.
Conference room with a long table and leather chairs, surrounded by wooden paneling and a clock.
Relax in this cozy space with a desk, office chair, and sofa, plus a window with a view.
Relax in a comfortable room with two beds, a control panel, and ambient lighting.

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Free WiFi

Explore the area

Map
38 High Street, Stone, England, ST15 8AS
  • Trentham Monkey Forest
    ‪8 min drive‬
  • Trentham Gardens
    ‪8 min drive‬
  • World of Wedgwood
    ‪8 min drive‬

Room options

View all photos for Family Quadruple Room, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Family Quadruple Room, 1 Bedroom

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite

Grand Suite | 1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Grand Suite

  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, 1 King Bed, Annex Building

Executive Double Room, 1 King Bed, Annex Building | 1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Executive Double Room, 1 King Bed, Annex Building

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room, 2 Single Beds, Annex Building

Executive Twin Room, 2 Single Beds, Annex Building | 1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Executive Twin Room, 2 Single Beds, Annex Building

  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

Crown Hotel Stone

Hotel with a restaurant, in the vicinity of Trentham Gardens
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and a 24-hour front desk. Housekeeping is available on request.
Crown Hotel Stone offers 32 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower and complimentary toiletries. This Stone hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Crown Hotel Stone. During your stay, you'll be close to World of Wedgwood. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include meeting rooms, a fireplace at reception and coffee/tea in a common area
  • 7 minutes by car from Trentham Monkey Forest and 7 minutes from Trentham Gardens
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Crown Hotel Stone also features coffee/tea in common area and a fireplace in the lobby. Parking is available for a fee.

This 3-star Stone hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.
Hollands Restaurant – This fine-dining restaurant serves lunch and dinner.
Crown Cafe – This café only serves breakfast. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 6 per day)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 6.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crown Cafe
  • Hollands Restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 6.95 per person
  • Secured self-parking fee: GBP 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

Property is also known as

Crown Stone
Crown Hotel Stone Hotel
Crown Hotel Stone Stone
Crown Hotel Stone Hotel Stone
Crown Hotel Stone Staffordshire

Crown Hotel Stone Reviews

Reviews

6.8
Rating 10 - Excellent. 18 out of 68 reviews
Rating 8 - Good. 14 out of 68 reviews
Rating 6 - Okay. 19 out of 68 reviews
Rating 4 - Poor. 8 out of 68 reviews
Rating 2 - Terrible. 9 out of 68 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stone town.

A sole cyclist, good check in. Secure parking for my bike. An upgrade on a room. Good facilities, lots of hot water. Clean fluffy towels, comfortable bed. Smart TV, tea coffee, bathroom soap etc. quiet night. Full breakfast, juice, coffee toast, croissant, jam butter and a fried English. Very good. Would return, the building is old, a bit run down, but lots of character.
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Liked: Amenities
Had a fantastic stay will be staying again
Stayed 1 night in Mar 2025

2/10 Terrible

Henry

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

Very terrible customer service, room is in terrible state very cold. When i asked for extra radiator took me to get one another day and half
Stayed 4 nights in Mar 2025

6/10 Okay

A

Business traveller

Good value but tired

For the price it was ok, but very tired property and not the cleanest room ive ever stayed in.
Stayed 1 night in Mar 2025

4/10 Poor

Steven

Business traveller
Liked: Room comfort
Disliked: Staff & service

Poor check-in

Poor check-in
Stayed 1 night in Feb 2025

6/10 Okay

Livv

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Ieuan

Liked: Cleanliness, staff & service, property conditions & facilities
Good all round
Stayed 1 night in Feb 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place needs work, but the wonderful staff are committed to bringing it back to its former glory. I can't speak highly enough of the staff.
Stayed 1 night in Feb 2025

6/10 Okay

Muhammad

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff
Stayed 1 night in Jan 2025

6/10 Okay

Kimberley

Travelled with family
Disliked: Property conditions & facilities, room comfort

Would never stay again.

Lights and hair dryer didnt work. Reported to staff, wss told they would look into it and they never did. Bed was uncomfortable, the sofa bed was comfier. The shower tray was dirty, hair in the bath. If you have a young child and use a pram avoid as there is no lift to get upstairs.
Stayed 2 nights in Oct 2024

6/10 Okay

Gillain

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Oct 2024

6/10 Okay

Nick

Travelled with group
Liked: Cleanliness
Ok, here's what was a beautiful Georgian hotel with the front registered as a listed building. No one has done any maintenance work on the front. There are cracks in mortar and one cracked window. There is still what looks like bin liners holding the roof on. And that has been like that for years. Now under another management, they ate least have some beers on tap and lemons behind the bar. which they didn't have a few years ago. I actually went out and bought them some lemons one year. The website says the rooms have been refurbished. Hmmm. I had a broken light switch. A toilet that I had to take apart to fix the flush system. Shower taps I could hardly turn one off or regulate the temperature. In one corridor, a door marked "PRIVATE" had been kicked in and was hanging off its hinges. Some one could at least have shut it and hidden the line store. "Each room is meticulously designed to provide a neat and inviting ambiance." My room was clean and the bed was comfortable. There was a long and interesting menu but none of it available at lunchtime. It's in a great position, right on the High Street but it is slowly falling to bits. It needs a ton of money spending on and I doubt anyone ever will spend that money. It's one thing tidying up the rooms a bit the reputation is becoming a bit of a joke.
Stayed 1 night in Oct 2024

10/10 Excellent

Lizzie

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

R

Travelled with group
Liked: Cleanliness, staff & service
Staff were helpful and friendly, beds comfortable food in info-Chinese restaurant within hotel was fantastic. Downside, toilet roll holder was hanging off, shower was too hot to use and TV not working.
Stayed 2 nights in Sep 2024

6/10 Okay

Cheryl

Liked: Property conditions & facilities, room comfort
Good room for an overnight stay, i wouldn’t want to stay in it any longer than that as the window looked out onto a brick wall. Average room, comfortable and clean
Stayed 1 night in Sep 2024

6/10 Okay

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

K

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Ian

Disliked: Amenities, property conditions & facilities
No breakfast available at 0700. No staff to check out at 0730. Did not answer both phone numbers.
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this poirly managed sh@thole!

You had to provide your own login details for the TV (Netflix, ITVX etc) if you wanted to watch. There was no Internet connectivity to access the TV or social media, email etc. A £20.00 damage depisit was taken & will not be returned until after 5-10 working days & im actually surprised if they will be able to distinguish if i or previous guests have caused any damage. The decorations & bed were brand new - in the 1970s. No hot water for a shower. Needi continue?
Stayed 1 night in Jul 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Business traveller

ok for a quick stop over

on check in they took £20 pre-authorisation off my credit card, everywhere else i stay no money is taken, await to see if it is refunded, Car park authorisation is in place which was an issue for some in previous reviews. Food in restaurant was good. Room was tidy, shower was pretty useless.
Stayed 1 night in Jun 2024