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4.7 out of 5

"Enjoyed stay but the hotel could do with being a bit more updated. Rooms were a bit drab and dated " More

By a verified traveller on Sat 19 Jun 2021

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Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CHF 229* Per night/room 17 May - 18 May

Deluxe Double Room, 1 Double Bed, Harbour View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, 1 Double or 2 Single Beds, Harbour View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Harbour View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Royal Hotel. During your stay, you're just a quick walk from Lewis Loom Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry and luggage storage
  • Steps from Lewis Loom Centre and An Lanntair
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

The Royal Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Royal Hotel

Everyone (1) Family (1)
4 out of 5
Enjoyed stay but the hotel could do with being a bit more updated. Rooms were a bit drab and dated

Posted by on 19 Jun 2021

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Comment from Hotel Management

19 Jun 2021 by Alexander

Thanks for your review, happy to hear you enjoyed your stay.

5 out of 5

Posted by on 16 Sep 2020

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Comment from Hotel Management

22 Sep 2020 by Alexander

Thanks for your kind review.

5 out of 5
Hotel liegt Zentral. Schöne Sicht aus dem Restaurant auf das Castle und den Park. Zimmer waren sauber. Ist ein etwas älteres Hotel, von dem her ist auch die Einrichtung dementsprechend, jedoch in gutem Zustand. Personal sehr freundlich und hilfsbereit

Posted by on 23 May 2023

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Comment from Hotel Management

24 May 2023 by Alexander

Thanks for you kind review Susana

Renovations + Closures

The property is closed between 28 December and 10 January.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Royal Hotel also features dry cleaning/laundry services and room service (during limited hours). This 3-star Stornoway hotel is smoke free.

  • 26 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

The Royal Hotel offers 26 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

The Boatshed – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

HS-1 Cafe Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests travelling with a service animal must contact the property prior to arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Hotel Stornoway
  • Royal Stornoway
  • The Royal Hotel Hotel
  • The Royal Hotel Stornoway
  • The Royal Hotel Hotel Stornoway

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.