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Stourport Manor Hotel

4.0 star property

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Photo gallery for Stourport Manor Hotel

Property grounds
Garden
Indoor wedding
Breakfast, lunch and dinner served
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
35 Hartlebury Road, Stourport-on-Severn, England, DY13 9JA
  • Place, Hartlebury Castle
    ‪2 min drive‬
  • Place, Danter's Treasure Island Amusement Park
    ‪3 min drive‬
  • Place, West Midland Safari Park
    ‪8 min drive‬
  • Airport, Birmingham (BHX)
    ‪46 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

7.8 out of 10
Good
(16 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Double Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

View from room

Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Single Bed

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About this property

Stourport Manor Hotel

Hotel in Stourport-on-Severn with health club and sauna
An indoor pool, a restaurant and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and conference space.
Stourport Manor Hotel offers 72 accommodations with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Stourport-on-Severn hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
During your stay at Stourport Manor Hotel, you'll be within walking distance of Hartlebury Castle. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes a gym and a sauna
  • Just a 3-minute drive from Danter's Treasure Island Amusement Park and a few minutes from Hartlebury Castle
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Stourport Manor Hotel offers its guests a kids' pool, an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, barbecue grills, and a garden are also featured at the business-friendly Stourport Manor Hotel. Self parking is free.

This 4-star Stourport-on-Severn hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 17.50 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1890
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.50 for adults and from GBP 8 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: GBP 5 per night
  • Spa fee: GBP 5 per day
  • Towels fee: GBP 2 (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests staying over the Christmas period should contact the property prior to arrival to make dining arrangements, as dining is limited over this time.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Birmingham Stourport Manor
Menzies Hotels Birmingham Stourport Manor Stourport-on-Severn
Stourport Birmingham
Hallmark Hotel Stourport Manor Stourport-on-Severn
Hallmark Hotel Stourport Manor
Hallmark Stourport Manor Stourport-on-Severn
Hallmark Stourport Manor

Stourport Manor Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 225 out of 779 reviews
Rating 8 - Good. 276 out of 779 reviews
Rating 6 - Okay. 151 out of 779 reviews
Rating 4 - Poor. 80 out of 779 reviews
Rating 2 - Terrible. 47 out of 779 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

Nice location. Friendly staff. Main Reception guy was really helpful. Young lad at breakfast was polite and always had time to help. Barman was nice and polite and even gave us glass for the room.
Stayed 1 night in Oct 2025

4/10 Poor

Tom

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not great

I only stayed for the night, but hardly got any sleep. The room was not very clean, there was a dead spider on the carpet & the Bathroom smelt musty? The room was extremely cold, & there was a banging window / door from somewhere else in the building throughout the night. On top of this the TV did not work. The whole hotel is really due a refresh - lots of chipped paint & out of date decor.
Stayed 1 night in Oct 2025

2/10 Terrible

Andy

Disliked: Cleanliness, staff & service, property conditions & facilities
Receptionist was unwelcoming and the Toilet needed cleaning in both rooms we used.
Stayed 1 night in Oct 2025

6/10 Okay

I

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed for two nights. We arrived and there was a big party on and was clear there had been some trouble. We asked for our room to be away from the noise, which the staff were able to do. The hotel was clean, but clearly needs an update. The wallpaper was pealing in the bedroom and the shower had no pressure. We were out during the day, so didn't spend too much time there, so was okay for our trip.
Stayed 2 nights in Sep 2025

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities
Private message
Stayed 1 night in Sep 2025

2/10 Terrible

stephen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ADVOID THIS HOTEL

This hotel has been left to go into disrepair for many many years. Upon our arrival is was obvious that there was only 2 members of staff across the entire hotel. 1st our room was not ready and we actually did not receive our fill complement of bedding until 9am (versus a 3pm check in). We went to the bar area to wait.... tables were filthy and the whole place was in need of cleaning, served by the same person who would later deliver our bedding to the room. We refused to eat there. Other issues include hidden charges for our dog and for me to use the gym but the worst part was the upkeep of the hotel. Comparing the hotel to the pictures I booked against the difference was stark and it is obvious to me that the pictures were staged and the hotel has not looked like these pictures for many many years.
Stayed 1 night in Sep 2025

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Passageway to gym / pool has now been deep-cleaned and musty smell is gone. Thank you for looking at feedback!
Stayed 1 night in Sep 2025

2/10 Terrible

Martin

Business traveller

No stay, No refund?

Did not stay at this Hotel. Booked on the app and even when the app suggested there was rooms available the Hotel phoned me after booking to inform me that No rooms available. Still not received a refund or any communication from Hotels.com OR hotel. Having to claim through bank for ‘No service provided’. All reward money was used on this booking (£57.00) not returned this either. Terrible experience- it should be a contractual agreement that they provide a hotel when paid.
Stayed 2 nights in Sep 2025

8/10 Good

phil

Travelled with partner
Liked: Staff & service, amenities
Spa good but you have to pay extra
Stayed 1 night in Sep 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner was okay but lots of things on a very limited menu not available.
Stayed 1 night in Sep 2025

2/10 Terrible

Sajied

Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok but let down by a couple of things.

Clean room. Mostly very friendly and helpful staff. Great gym and good pool but halleay to pool and steam-room need improving. Incredibly musty small in hallway to gym from hotel.
Stayed 4 nights in Aug 2025

6/10 Okay

J M

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Michael

Travelled with group
Disliked: Amenities, property conditions & facilities
Bed was good. Didn't have what was on the menu. The rooms were VERY hot. The shower was just a dribble with no shower pressure.
Stayed 4 nights in Aug 2025

10/10 Excellent

rhys

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Joanne

Disliked: Cleanliness, property conditions & facilities, room comfort

Old and dated

Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

2/10 Terrible

Sandra

Disliked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

David

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Just a bed for a night.

Bed was terrible, cheap and nasty. I even found myself checking for bedbugs as the room didn’t feel clean. They only gave us 1 shower towel. Shower itself didn’t feel clean, very dated and water pressure was just average. Lighting in there was terrible, was almost a blue light. No aircon in the room, we was on the ground floor to had to have the window open all night to let some air in (of what little air there was) then all we could hear was people talking on the carpark all night. Staff were very friendly upon arrival, however I don’t think this hotel is worthy of 4*. Needs a full retrofit to make it up to 2025 hotel sort of standards… power sockets at bedsides etc
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book if you want to be clean

Room had a shower that was unusable. Barely a trickle. When brought to staff attention we were told this was a "special amenity" and meant only to be a hand shower. We also had no tv remote and just 2 channels when one was located. Room was also sickeningly warm. Asked to swap rooms but denied. Room was dusty with silverfish on ceiling
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed how the restaurant was helpful and how the staff are respectful
Stayed 6 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Review

This hotel is simply a long way off the standard expectation of Four Star.!
Stayed 2 nights in Jul 2025

2/10 Terrible

Ronald

Not applicable
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Reception staff are always friendly & helpful. We have stayed at the Manor hotel a few times and the rooms have always been clean & comfortable .
Stayed 1 night in Jun 2025