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Sofitel Strasbourg Grande Ile

5.0 star property

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Photo gallery for Sofitel Strasbourg Grande Ile

Cocktail bar
Exterior
Point of interest
Meeting facility
Daily buffet breakfast (EUR 34 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
4 Place Saint Pierre Le Jeune, Strasbourg, Bas-Rhin, 67000
  • Place, Strasbourg Christmas Market
    ‪3 min walk‬
  • Place, Place Kléber
    ‪3 min walk‬
  • Place, Strasbourg Cathedral
    ‪6 min walk‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed (1 coin salon)

Junior Suite, 1 King Bed (1 coin salon) | Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed (1 coin salon)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, Garden View

Luxury Room, Garden View | Premium bedding, down duvets, pillow-top beds, minibar

Luxury Room, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, down duvets, pillow-top beds, minibar

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Balcony, Garden View

Superior Room, 1 Queen Bed, Balcony, Garden View | Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 Queen Bed, Balcony, Garden View

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Garden View

Superior Room, Garden View | Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, Garden View

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, 1 King Bed with Sofa bed (Luxury)

Premium Room, 1 King Bed with Sofa bed (Luxury) | Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed (Luxury)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Room, 1 King Bed with Sofa bed, Garden View

Luxury Room, 1 King Bed with Sofa bed, Garden View | View from room

Luxury Room, 1 King Bed with Sofa bed, Garden View

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony, City View (Imperiale)

Suite, 2 Bedrooms, Balcony, City View (Imperiale) | Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Bedrooms, Balcony, City View (Imperiale)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 135 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite (Opera)

Suite (Opera) | Premium bedding, down duvets, pillow-top beds, minibar

Suite (Opera)

  • City view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, City View (Prestige)

Suite, City View (Prestige) | Premium bedding, down duvets, pillow-top beds, minibar

Suite, City View (Prestige)

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Little Prince connecting room

Little Prince connecting room | Premium bedding, down duvets, pillow-top beds, minibar

Little Prince connecting room

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Sofitel Strasbourg Grande Ile

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and a business centre are on-site. Change of towels is available on request
Sofitel Strasbourg Grande Ile offers 150 air-conditioned accommodations with minibars and espresso makers. This individually decorated and furnished accommodation includes desk chairs. Pillowtop beds feature down duvets and premium bedding. This Strasbourg hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sofitel Strasbourg Grande Ile. During your stay, you're just a quick walk from Strasbourg Christmas Market. Free WiFi in public areas, a restaurant and a gym are available. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy French cuisine while dining at La Brasserie
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Steps from Place Kléber and 4 minutes on foot from Strasbourg Christmas Market
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 11 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 7965 square feet (740 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the luxury Sofitel Strasbourg Grande Ile. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Strasbourg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
La Brasserie – This restaurant specialises in French cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Le bar de la Brasserie – On-site cocktail bar. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 42 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 34 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Brasserie
  • Le bar de la Brasserie

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • Library

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • High chair
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 7,965 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (80 centimetre wide door)
  • Magnifying mirror
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1964
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.96 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 34 per person
  • Valet parking fee: EUR 42 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, ANCV Cheques-vacances and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Sofitel Grande Ile
Sofitel Grande Ile Hotel
Sofitel Grande Ile Hotel Strasbourg
Sofitel Grande Ile Strasbourg
Sofitel Strasbourg
Sofitel Strasbourg Grande
Sofitel Strasbourg Grande Ile
Strasbourg Ile
Strasbourg Sofitel
Strasbourg Sofitel Grande Ile
Sofitel Strasbourg Hotel Strasbourg
Sofitel Strasbourg Grande Ile Hotel
Sofitel Strasbourg Grande Ile Hotel
Sofitel Strasbourg Grande Ile Strasbourg
Sofitel Strasbourg Grande Ile Hotel Strasbourg

Sofitel Strasbourg Grande Ile Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 848 reviews
Rating 8 - Good. 252 out of 848 reviews
Rating 6 - Okay. 84 out of 848 reviews
Rating 4 - Poor. 34 out of 848 reviews
Rating 2 - Terrible. 23 out of 848 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sihar

Disliked: Cleanliness, property conditions & facilities
Hallway is smelly; choice of food for breakfast is limited. Room is spacious.
Stayed 1 night in Dec 2025

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding! The pillows were the best! The room was a bit of a walk to get to but we got used to it
One hallway to room
Second hallway to room
The room
Stayed 1 night in Nov 2025

6/10 Okay

Karen, Glnview

Liked: Staff & service
Disliked: Property conditions & facilities
The room and bathroom room were rundown on it of date
Stayed 3 nights in Oct 2025

10/10 Excellent

GOHAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jun 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and location was perfect for wandering for sights.
Stayed 2 nights in Sep 2025

8/10 Good

Brendan

Nice stay in Strasbourg

The Sofitel is well located in Strasbourg, close to all the major attractions and public transport. The staff are friendly and attentive. The hotel is somewhat worn in places with stained carpets in corridors and room lobbies. Bed was clean and comfortable and the room was quiet.
Stayed 3 nights in Sep 2025

2/10 Terrible

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Would not recommend, try any other 3 star hotel

Staff were nice and housekeeping was great (very clean), this review is about the condition of the hotel. The hotel definitely doesn’t feel like ‘5 stars’; dated & run down, musty/damp room smell that doesn’t go away, a lot of ambient HVAC background noise. Won’t be booking Sofitel by default again for a while.
Stayed 3 nights in Sep 2025

10/10 Excellent

jimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The AC struggled hard and it was not that hot outside. We (7of us) sweated like heathens through the night on hard, lumpy beds.
Stayed 1 night in Jul 2025

2/10 Terrible

Clara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The AC never cooled the rooms, it was always hot and didnt feel the air moving. The hotel staff did not do anything about it. It is rated as a 5 star hotel and it should not be rated like that. It felt like a 3 star hotel
Stayed 2 nights in Jul 2025

8/10 Good

GOHAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff I would highly recommend it
Stayed 1 night in Jun 2025

8/10 Good

Yousef

Business traveller
Liked: Cleanliness, staff & service, room comfort
Everyone was very friendly and helpful, food was very good specially breakfast, the room I stayed in was on the 3rd floor near a major renovation. But overall it was comfortable stay. Thank you
Stayed 4 nights in Jun 2025

2/10 Terrible

sara

Stayed 4 nights in May 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and courteous. Concierge services were excellent. Hôtel itself was clean, comfortable and well positioned. Would definitely recommend to others and would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rafael A. Ortiz

Travelled with family
Liked: Amenities
Perfect stay. Very helpful and attentive staff. The breakfast was very good and plentiful. Will stay again without hesitation.
Stayed 1 night in Apr 2025

4/10 Poor

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Won’t stay there again. Poor customer service
Stayed 2 nights in Mar 2025

10/10 Excellent

NANDISH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jay

Travelled with partner
Liked: Cleanliness, amenities
It’s centrally located but other then that hotel rooms are pretty basic
Stayed 1 night in Sep 2024

6/10 Okay

Raphael, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities
An hotel a bit old but comfortable. Nice staff. 1 hour wait to get the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Julie, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting the Christmas markets. Excellent staff, especially the concierge!
Stayed 3 nights in Dec 2024

10/10 Excellent

GOHAR

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Dec 2024

2/10 Terrible

Alexander

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
terrible smell on every floor. Old carpet smell. How this Hotel can be rated 4-5 Stars?! Staff is very friendly, they can do nothing about this smell.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jodi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Christmas food stalls and outdoor experience was festive. Central location to the Christmas markets makes it worth the higher cost.
Stayed 1 night in Dec 2024