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The Parlour Inn Ascend Hotel Collection

3.5 star property

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Photo gallery for The Parlour Inn Ascend Hotel Collection

Breakfast and dinner served
Lobby
Exterior
Exterior
Standard Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
101 Wellington St, Stratford, ON, N5A2L4
  • Stratford City Hall
    ‪2 min walk‬
  • Avon Theatre
    ‪3 min walk‬
  • Festival Theatre
    ‪18 min walk‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

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The price is CHF 187
for 1 room
includes taxes & fees
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About this property

The Parlour Inn Ascend Hotel Collection

Hotel with free parking, near Festival Theatre
A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
The Parlour Inn Ascend Hotel Collection offers 28 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Parlour Inn Ascend Hotel Collection. During your stay, you're just a quick walk from Stratford City Hall. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Stratford City Hall and 3 minutes on foot from Avon Theatre
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. The business-friendly The Parlour Inn Ascend Hotel Collection also features coffee/tea in common area, concierge services, and room service (during limited hours). Self parking is free.

This 3.5-star Stratford hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Parlour Steakhouse – This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Parlour Steakhouse

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Wet bar

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 25 per person
  • Pet fee: CAD 35.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Parlour Inn Stratford
Parlour Inn
Parlour Stratford
Best Western Plus The Parlour Historic Hotel Stratford
The Parlour Inn Stratford, Ontario
The Parlour Inn
The Parlour Ascend Collection
The Parlour Inn Ascend Hotel Collection Hotel
The Parlour Inn Ascend Hotel Collection Stratford
The Parlour Inn Ascend Hotel Collection Hotel Stratford

The Parlour Inn Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 425 out of 631 reviews
Rating 8 - Good. 144 out of 631 reviews
Rating 6 - Okay. 40 out of 631 reviews
Rating 4 - Poor. 13 out of 631 reviews
Rating 2 - Terrible. 9 out of 631 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

wenwen

Liked: Cleanliness, staff & service, property conditions & facilities
We love here!
Stayed 1 night in Mar 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming and historic place to stay. Great food and fairly clean. Service was excellent. Friendly staff too
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

MARNIE-JO

Travelled with family
Liked: Staff & service
Lovely historic hotel. Not really family friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great spot to walk around town, parking was included, and the restaurant inside the Inn is a nice convenient touch.
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed a pleasant stay. The staff were service oriented. I recommend the restaurant, good food and excellent value.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying at this great property. Look forward to coming back in the summer for theatre season!
Stayed 1 night in Mar 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was excellent, no complaints about anything. All staff was friendly and ready to serve you!!
Stayed 2 nights in Mar 2025

8/10 Good

Kerry

Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stratford

Great stay! Actually we had to make last minute arrangements to stay over in Stratford because of closed roads and a snow storm. The Parlour Inn suited our needs quite nicely.
Stayed 1 night in Feb 2025

6/10 Okay

Brenda

There was an empty water bottle under the night table. It’s probably still there. When we first got into the room it was freezing, you could have at least turned the heat up a bit when you know we were coming, it took a couple of hours to get warm. We had to keep our coats and boots on for a while. Found a hair on a pillow certainly wasn’t mine. I asked the lady at the front desk for some hot water and got it for us right away she was very nice. But I would not stay there again and I would not suggest to anyone to stay there.
Stayed 1 night in Feb 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoy this Inn. It is located within walking distance of Stratford restaurants and the river. The staff are friendly and we loved our Royal Suite!
Stayed 1 night in Feb 2025

10/10 Excellent

Lynn

Travelled with partner
Charming inn with a lovely restaurant - very friendly staff!
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have used a blanket. The extremely thick comforter was too hot but without it I had only a thin sheet and was too cold.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Beautiful spot and super friendly staff. Would definitely stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
Charming close to restaurants theatres bars etc
Stayed 2 nights in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was 5 star , very delighted to receive complimentary birthday gift in our room up arrival Felt at home at the Inn and proximity to local dining (walkable) and live music is a plus ( across the street ). We chose a room overlooking parking on 2nd floor and pleased by how quiet and spacious room was. Everything we requested from extra towels to extra coffee and bottled water provide helped our stay to be even more comfortable… can’t wait to return again , thank you Parlour Inn for a great experience
Stayed 1 night in Jan 2025

6/10 Okay

Carolyn

Travelled with family
Liked: Amenities
Great location and historic property, however public areas and rooms are looking a bit shabby and dated. Beds comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, comfortable and clean. Very good service. It would be great if jacuzzi or sauna were available; also, a room like a library or quiet work zone.
Stayed 3 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot was a mess of snow, but have a truck so no big deal but not great for walking.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeannie

Lovely staff , good breakfast, and close to everything!
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia shows that the property has gym facilities. This is not the case. Aside from that, the stay was wonderful and we’ll be back in the future.
Stayed 1 night in Dec 2024