Central hotel connected to the convention centre in Sucre with free breakfast
This smoke-free hotel features a coffee shop/cafe, massage/treatment rooms and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and a library are on-site.
Cruz de Popayán offers 11 accommodations. Beds feature down duvets. Flat-screen televisions are featured in guestrooms. This Sucre hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Cruz de Popayán, you're connected to the convention centre and just a quick walk from Convento de San Felipe de Neri. Free breakfast, free WiFi in public areas and a coffee shop/cafe are available.
Free continental breakfast served daily
Free Wi-Fi (speed: 25+ Mbps)
Enjoy a bite to eat at the coffee shop/cafe
Services include a concierge, tour or ticket assistance and luggage storage
Just a 4-minute walk from Convento de San Felipe de Neri and 5 minutes on foot from Church of San Felipe Neri
Airport, train station pick-up and local-area shuttle service available for a fee
There's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available on request) and an area shuttle are available for a fee. A library, a terrace, and multilingual staff are also featured at Cruz de Popayán.
This Sucre hotel is smoke free.
Guests are served a free continental breakfast daily from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (BOB 20 per night)
Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
Area shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Food and drink
Free continental breakfast available daily 7:30 AM to 9:30 AM
A coffee shop/cafe
Things to do
Library
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Garden
Terrace
Spa
In-room massages
Spa treatment rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 steps to reach entrance
Accessible airport shuttle
Upper floors accessible by stairs only
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Soap
Toilet paper
Entertainment
Flat-screen TV
Food and drink
Limited room service
More
Electrical adapters
Iron/ironing board on request
Soundproofed rooms
Policies
Check-in
Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! One child 2 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: BOB 100 per vehicle (one-way, maximum occupancy 4)
Nearby parking fee: BOB 20 per night (164 ft away)
Credit card charges are subject to a surcharge of 3 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
We should mention
One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Cruz Popayán
Cruz Popayán Hotel
Cruz Popayán Hotel Sucre
Cruz Popayán Sucre
Cruz de Popayán Hotel
Cruz de Popayán Sucre
Cruz de Popayán Hotel Sucre
Cruz de Popayán Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Joli hôtel classé et bien placé. Cependant le service est inefficace. Nous avons dû nous y reprendre 6 fois durant la journée pour payer, et recevoir notre monnaie et expliquer à la succession de réceptionnistes mal formés que nous avions payés. Personnel sympathique mais mal formé avec un manager à distance à Potosi très directif. Cela a rendu le séjour désagrable.
Didier
Stayed 1 night in Aug 2024
2/10 Terrible
Hamle
Travelled with group
3 Dec 2019
Disliked: Staff & service, room comfort
Dishonest, dangerous and overall bad.
We arrived earlier than check in time at 12. We started of with asking if it was possible to check in earlier or if we could leave our bags and come back later. The guy in the desk showed us to the room and we paid for one night at the same time. Wich was nice since we had a long bus ride the night before and just wanted to rest instead of strolling around Sucre, waiting to check in.
The room itself was not that nice. It had two beds that weren't comfortable and you could feel and hear the springs in the mattress. Behind the beds were lamps and behind my friends bed there was an exposed wire. When he tried to turn the lamp on there was a large bang and a flash. Lucky none of us came in contact with the wire. There were no hot water in the showers even if they advertised there was. The wifi was on and off during our stay and most of the time it couldn't load a YouTube video of the lowest quality. The bathrooms did provide toilet paper but barely any soap and no towels were provided.
When it was time for check out the guy at the front desk said we needed to pay for our stay. When we had already paid. He then said that we needed to pay for a full night since we checked in early. We tried to explain that we had talked to the last guy about it, he said that he doesn't speak English and that we still needed to pay. We promptly refused and both he and I got quite upset. He then threatened with having my credit card information and that he wo