This visit was a welcomed surprise. Room was clean, nice, and my husband and I really enjoyed the comfortable bed. This is now our place to stay when traveling to Lake Charles from Florida.
Upon checkin I was greeted and Joey assisted me. He was very friendly and thankful for my patience during shift change. Our TV didnt work we were put in another room within minutes. Joey is what hospitality and customer service exemplifies. Next time Iâm in the area will come again because of him.
Everything was OK. It was comfortable plenty of room in the room.
The neighborhood did not look like it was the safest neighborhood and it was right off the interstate
Honestly disappointed at how filthy the room was. I could tell that the room was never actually was cleaned after the last tenants the only thing clean was the towels and bed made up. The microwave had rust under the glass plate, the floor was filthy, a real strong humid smell.
Overall great for what we needed. Kitchenette was perfect, very clean unit, AC worked fabulous in both rooms. Great TVâs all working.
Had to write our own do not disturb signs for the daily housekeeping.
Lucy was fantastic when it was her housekeeping shifts she would check in with us on our schedule for housekeeping.
It was clean small bathroom off the bedroom had a loud fan if you turned on the light in it.
Toaster broke and took three requests before we got a new one. Occasional smell of smoking from another unit. Parking spots near room filled up quickly.
It was close to everything convient location and amenities were great for the price. .
Management was horrible. She tried kicking us out over having the front desk clerk call her on her day of, because our AC went out, and I was needing it fixed. It was a Saturday, and she refused to deal with it till Monday.