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Broad Street Inn by IHG

2.5 star property

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Standard Room, 2 Queen Beds | Individually furnished, desk, laptop workspace, iron/ironing board
Exterior
Property amenity
Exterior
Standard Room, 1 King Bed, Mobility Accessible (Communications) | Individually furnished, desk, laptop workspace, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

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2510 Broad St, Sumter, SC, 29150-1851
  • Place, Sumter Mall
    ‪2 min drive‬
  • Place, Swan Lake Iris Gardens
    ‪7 min drive‬
  • Place, Shaw Air Force Base
    ‪11 min drive‬

Room options

View all photos for Standard Room

Standard Room | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Broad Street Inn by IHG

Along with coffee/tea in a common area, this smoke-free hotel has a seasonal outdoor pool and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Housekeeping is not available.
Broad Street Inn by IHG offers 63 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Televisions come with satellite channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Broad Street Inn by IHG. During your stay, you'll be close to Sumter Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • Just a 3-minute drive from Sumter Mall and a few minutes from Palmetto Park
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available. A seasonal outdoor pool, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Broad Street Inn by IHG. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Sumter hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 80 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Debit cards will be authorized at check-in for USD 162 for incidentals and released upon check-out.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:30 AM to 8 PM
  • Children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Hotel Sumter
Sleep Inn Sumter
Sleep Inn Sumter Hotel
Sumter Sleep Inn
Sleep Inn Sumter Hotel
Sleep Inn Sumter Sumter
Sleep Inn Sumter Hotel Sumter

Broad Street Inn by IHG Reviews

Reviews

6.4
Rating 10 - Excellent. 141 out of 593 reviews
Rating 8 - Good. 139 out of 593 reviews
Rating 6 - Okay. 102 out of 593 reviews
Rating 4 - Poor. 99 out of 593 reviews
Rating 2 - Terrible. 112 out of 593 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Valencia

Stayed 1 night in Jun 2025

2/10 Terrible

Miriam Miller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No amenities. I stayed in a handicap room. As soon as upu sit on the toilet it squeaks and make noise. The pool wasn't working. The pillows sucks. No ironing board in the room. No telephone in the room. This place was a mess. I wont be returning there.
Stayed 3 nights in Jul 2025

6/10 Okay

Ebony

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Small Details Matter and could really help

Upon check In found out the pool is non operable until next week due to lighting to pass inspection in the pool . This was my reason for booking with them honestly . So this was disappointing. In the facility the Sanitation stations were empty . Gym has no water - big water container is present but empty No towels or paper towels in the gym . Need a clean towel station and dirty bin for used towels . No sanitizer or wipes for cleaning up equipment between guests Shower walls had dirty streaks and short hair on the walls I assume from prior guest shaving . I did ask housekeeping to come and spray shower which they did immediately with bleach . Breakfast drink station nozzle uncovered all day - should be covered with cling wrap or protective covering between breakfast service poses contamination hazard being open all day and unsupervised. Room was nice no major complaints - tv was on when we opened the door for the first time / checked in . - that was a bit questionable . We did have an issue with coming back and the room smelled of HEAVY smoke after we’d been gone all day . Our room was promptly changed which I appreciated that customer service response . Over all I think the place could really be a gem in Sumter if attention was paid to small details .
Stayed 2 nights in Jun 2025

10/10 Excellent

Tanesha

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

6/10 Okay

Claretta

Travelled with family and small children
Liked: Property conditions & facilities
Breakfast was good, beds we good towels and showers need extra looking at but other than that the stay was okay
Stayed 1 night in Jun 2025

8/10 Good

Vedis

Travelled with family, Travelled with partner
Liked: Cleanliness
The hallway carpet was dirty and smelly. Elevator had a oder. The staff was friendly and helpful.
Stayed 3 nights in Jun 2025

2/10 Terrible

Deniece

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was HORRIBLE! The carpets are dingy, the walls and carpets are filthy and the bathroom was atrocious. The windows had an overcast film. You can barely see the outdoors. The blanket smelled musty! There was no hot water and my family and I had to use another room"s bathroom. Do not stay at this hotel.
Stayed 1 night in Jun 2025

2/10 Terrible

Kenneth

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets on the bed had brown stains on them. You can imagine what it was. Mold was growing in the shower, Paint peeling off of the bathroom pocket door. Was moved to another room and the a/c barely blew any cool air, hair dryer didn't work, the security latch was about to fall off, every time the refrigerator cycled on and off it would knock 3 to 4 times and it sounded like someone was knocking at the door all night. Pretty much a bad stay.
Stayed 1 night in Jun 2025

6/10 Okay

Donzel

Stayed 2 nights in May 2025

2/10 Terrible

rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Letitia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Memorial Weekend

It was a ok stay. The bedding was clean, the pillows were stained so we didn’t sleep on them. The toilet seat was too small and I was there for four days and my room didn’t get clean. They have a three or more clean day rule, but I didn’t see anyone. They did leave clean wash clothes and towels. It was a great location for my event though so I guess that was something.
Stayed 4 nights in May 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Meridy, Hodges

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MY STAY THERE WERE GREAT
Stayed 1 night in Apr 2025

6/10 Okay

William Frank

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Black mold on shower curtain No shade on lamp next to bed Not clean
Stayed 1 night in May 2025

10/10 Excellent

Tuesday

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Anthony

Travelled with family
I will stay. Here again
Stayed 1 night in Apr 2025

4/10 Poor

Sumayah

Business traveller
Disliked: Amenities, property conditions & facilities
The gym was awful! Nothing like the pictures. The first room I got was not cleaned! The second room was better but it was still not clean!
Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Fair stay
Stayed 1 night in Mar 2025

6/10 Okay

Krista

Liked: Staff & service
Disliked: Property conditions & facilities

Last stay

The staff was great. The elevator was scary. It made a horrible noise when it stopped on the third floor.
Stayed 2 nights in Mar 2025

6/10 Okay

Martina

Liked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was nice and safe for me
Stayed 2 nights in Mar 2025

8/10 Good

Veronica

Liked: Staff & service, property conditions & facilities, room comfort

Nice for a few nights

This hotel is in a great location close to lots of places to eat and shop. The facility itself is nice and clean and the employees were polite during check in. My room was pretty much clean except the toilet in my room. The toilet was visibly dirty, which I handled myself as it was very late when I arrived to my room. Other than that, the hotel is nice and comfortable for a few nights stay. They offered a small breakfast of waffles, sausage, eggs, etc. which was also a plus! I would stay here again in the future.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

4/10 Poor

Kelly

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
My room smelled musty and moldy. The step in shower was nasty and hair was on the shower walls. The mirror wasn’t cleaned and the drapes had stains on them. The room was dusty. The breakfast was ok. The staff was friendly
Stayed 2 nights in Feb 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025