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Best Western Plus Hotel Baltic

4.0 star property

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Photo gallery for Best Western Plus Hotel Baltic

Bar (on property)
Exterior
Suite, 1 King Bed, Non Smoking | Bathroom | Hair dryer, heated floors, towels, soap
Front of property
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
Sjögatan 5, Sundsvall, 852 34
  • Place, Sundsvall Museum
    ‪7 min walk‬
  • Place, Himlabadet Water Park
    ‪17 min walk‬
  • Place, Norra Bergets Park
    ‪18 min walk‬
  • Airport, Sundsvall (SDL-Midlanda)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Single Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Room, 1 Single Bed, Non Smoking

Economy Room, 1 Single Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Economy Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Single Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Apartment, 2 Single Beds, Non Smoking

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(34 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(31 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Standard Apartment, Multiple Beds, Non Smoking, Kitchen | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Economy Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Best Western Plus Hotel Baltic

Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a sauna and coffee/tea in a common area.
Best Western Plus Hotel Baltic offers 87 accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Hotel Baltic. During your stay, you're just a quick walk from Kulturmagasinet. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include newspapers, a front desk safe and 2 meeting rooms
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • 7 minutes by foot from Sundsvall Museum and a 2-minute drive from Himlabadet Water Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Plus Hotel Baltic offers its guests a health club and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. A library, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Plus Hotel Baltic.

This 4-star Sundsvall hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Best Western Plus Hotel Baltic has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour offsite parking (SEK 70 per day); reservations required
  • Street parking available
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Health club
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 538 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: SEK 200 per pet, per stay
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SEK 250.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: SEK 70 per day(328 ft away; open 24 hours)
  • Pet fee: SEK 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: SEK 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 4 stars.

Property is also known as

Best Western Baltic
Best Western Baltic Sundsvall
Best Western Hotel Baltic
Best Western Hotel Baltic Sundsvall
Sundsvall Best Western
Best Western Sundsvall
Best Western Baltic Sundsvall
Best Western Hotel Baltic Hotel
Best Western Hotel Baltic Sundsvall
Best Western Hotel Baltic Hotel Sundsvall

Best Western Plus Hotel Baltic Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 1013 reviews
Rating 8 - Good. 341 out of 1013 reviews
Rating 6 - Okay. 58 out of 1013 reviews
Rating 4 - Poor. 12 out of 1013 reviews
Rating 2 - Terrible. 6 out of 1013 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stefan

Liked: Cleanliness, amenities, property conditions & facilities
Good and chill place
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Luwam

Liked: Cleanliness, staff & service, amenities
Rum, personal, allt vra super. Fina faciliter
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time we are staying at this hotel. The staff is very friendly and helpful. Could really recommend this stay!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staffs, delicious breakfast especially, I don't know what it's called exactly, garlic-cheese bread!
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Alma

Liked: Cleanliness, property conditions & facilities
Very nice hotel and clean,but the bed is so soft or maybe destroyed in the middle. The food was great.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service
.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ulrika

Liked: Cleanliness, staff & service, amenities
The five stars are for the service. Had some trouble checking in due to missmatch between the site I booked with and the hotel. The manager came and helped out with impeccable sensibility! Thank you very much for your service! The breakfast was nice but WHY is the scrambled egg so oftenly lousy at hotels (in general)? Such a shame
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

kirk

Liked: Cleanliness, amenities, property conditions & facilities
I really like this hotel. I have stayed there a half a dozen times. Good location. Very clean. Quirky layout because the building is over 100 years old but I like the rooms, the apartment rooms are spacious, the views of the bay are beautiful. The breakfast is excellent, great healthy choices. Normally there is public parking in front of the hotel.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Jolan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff...
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
M
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Per

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uppgraded to a large condoe, lots of space and very nice
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 1 night in May 2025
Verified

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a well equipped gym and a sauna and an amazing breakfast, really very yummy. There were a lot of GF options but unfortunately they were stale as had been left out a bit too long - GF very quickly softens or becomes stale so it can be tricky, but I really did appreciate that there were options with a GF dedicated toaster. All staff were friendly and helpful. The room was a little bit small if you have a lot of luggage, but for us it was fine. Within easy walking distance to shops and restaurants. You can park outside the hotel but only for 3 hours. There is a much better car park just across the road and to the left. We would definitely stay here again.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were friendly, the room was fabulously spacious and comfortable. Great location within easy walking distance of great restaurants and bars. Disabled access was a little awkward as the entrance was along a long windy corridor with some tight turns but it didn't detract from the overall experience. Breakfast was superb. We loved it. The gym could do with a revamp as it is a little tired and the machines are old.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Ulrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

The receptionist that greeted us was really genuinely pleased to welcome us. The hotel is quirky in a very nice way. The room was comfortable and clean. Good bathroom. We had dinner at the hotel and it was also superb and service excellent. The only thing I can make a small remark at was the breakfast as the area is rather small and it was a bit of a chaos since everyone came at the same time. The choice of food at the breakfast was, however, very good.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍🙏
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inga problem Allting bra
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with a great gym

I stayed to break a long car journey into two parts. One good thing about the location is that there are EV chargers just in front of the hotel. The room was very basic, but it provided all what is needed (small desk to work at, kettle and mugs, ...). Overall the room and bathroom were clean and in good condition. The bed was very comfy. I noticed only one broken thing: the mechanism to prevent the window to fully open. Overall, I had a good relaxing night. In addition, I used the gym to exercise after sitting the whole day. I was very pleasantly surprised by the quality of the equipment: while a bit old, it is the same brands that one finds in professional gyms (not the cheap stuff one buys for home use). I had a really good workout. There is also a small sauna. Breakfast was really good, lots of choice: veggies, fruits, cold cuts, cheese, cereals, warm food, rolls, cake, dairy, jams, really something for everyone. I will definitely stay here again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy hotel in the centre of Sundsvall

The hotel is very centrally located and on-site public parking is available right in front of the hotel (incl. 4 overnight electric car charging spots). Our room was spacious, quiet and clean. It made a very cosy impression as it featured a huge tiled stove that must have been used once upon a time to heat the room. In general, the hotel has a very nice atmosphere because of it's old age. Still everything is up to current standards. The maybe only downside was the lack of surfaces in the bathroom to place toiletries and cosmetics. We had a relaxing night in the comfortable bed. The breakfast was pretty good. Quite good choices of food: cereals, rolls, cheese, cold cuts, warm sausages and meatballs, scrambled egg, jams, fruits. Coffee was very good. Also they provided a good choice of gluten and lactose free products. The maybe only improvement could be the choice of veggies: tomatoes, cucumber and bell pepper. It would be nice to add some salads or other in season veggies.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities
Fantastisk frukost, trevlig personal och ett toppenbra gym!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trevlig personal, mysigt rum och lugn frukost!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities
Trevligt läge i stenstaden. Bra frukost. Lätt att parkera.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trevligt bemötande av personalen. En helt fantastisk frukost! Gratis parkering utanför.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Jonna

Liked: Staff & service
Disliked: Cleanliness, amenities
Väldigt tråkigt rum (kanske för att vi tog hundrum). Spegel dåligt putsad och mörk/instängd känsla. Badrummet var iskallt, särskilt golvet. Schampoo fanns i duschen, men inte balsam. Frukosten var dock den bästa jag ätit på hotell och väldigt bra med parkering nära. Trevlig personal!
Stayed 1 night in Feb 2026