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SureStay by Best Western Sunnyvale Silicon Valley

2.5 star property

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Photo gallery for SureStay by Best Western Sunnyvale Silicon Valley

Outdoor pool
Suite, 1 Bedroom, Non Smoking (Living Room;with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board
Fitness facility
Reception
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

View in a map
1280 Persian Dr, Sunnyvale, CA, 94089
  • Santa Clara Convention Center
    ‪3 min drive‬
  • Levi's Stadium
    ‪3 min drive‬
  • California's Great America
    ‪4 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony | Room amenity

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Room amenity

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Living Room;with Sofabed)

Suite, 1 Bedroom, Non Smoking (Living Room;with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Living Room;with Sofabed)

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room;with Sofabed) | Room amenity

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room;with Sofabed)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

SureStay by Best Western Sunnyvale Silicon Valley

Suburban hotel with fitness centre and 24-hour front desk
This hotel features an outdoor pool, a fitness centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and laundry facilities. Housekeeping is available on request.
SureStay by Best Western Sunnyvale Silicon Valley offers 70 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary bottles of water. 42-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sunnyvale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay by Best Western Sunnyvale Silicon Valley. During your stay, you'll be within walking distance of Baylands Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Self-service breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Within a 15-minute walk of Baylands Park and Twin Creeks Sports Complex
  • Cats and dogs welcome for a fee (restrictions apply)
SureStay by Best Western Sunnyvale Silicon Valley offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. A business centre and meeting rooms are available. The business-friendly SureStay by Best Western Sunnyvale Silicon Valley also features a vending machine, coffee/tea in common area, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this Sunnyvale hotel.

For a fee, guests can enjoy self-service breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • DVD player
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 100 per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per week
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Quality Inn Santa Clara
Quality Inn Santa Clara Convention
Quality Inn Santa Clara Convention Center
Quality Inn Santa Clara Convention Center Sunnyvale
Quality Santa Clara Convention Center
Quality Santa Clara Convention Center Sunnyvale
Sunnyvale Quality Inn
Quality Inn Sunnyvale
Quality Inn Santa Clara Convention Center Hotel
Quality Inn Santa Clara Convention Center Sunnyvale
Quality Inn Santa Clara Convention Center Hotel Sunnyvale

SureStay by Best Western Sunnyvale Silicon Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 250 out of 723 reviews
Rating 8 - Good. 263 out of 723 reviews
Rating 6 - Okay. 121 out of 723 reviews
Rating 4 - Poor. 45 out of 723 reviews
Rating 2 - Terrible. 44 out of 723 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was a perfectly fine place to stay for business travel for a night between cities. Staff was very friendly and at a third of the cost of most rooms in the area, its hard to complain, even though the property/rooms are a little dated in some ways.
Stayed 1 night in May 2025

4/10 Poor

Susana

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
One The bed sheets was dirty and the breakfast was very poor. Not including Smash Potatoes, eggs and sausage like in the pic of the website. The staff very friendly and helpful when I requested clean sheets.
Stayed 1 night in May 2025

10/10 Excellent

Ja'Qwaya

Stayed 3 nights in Apr 2025

8/10 Good

Jose Guillermo

Stayed 7 nights in Apr 2025

10/10 Excellent

Vamsi, carlsbad

Stayed 2 nights in Apr 2025

6/10 Okay

Kylan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Tough to stay asleep.

Clean, but toilet flushed soooo loud and heater fan woke me up every time it came on.
Stayed 1 night in Mar 2025

10/10 Excellent

Annamarie, Yolo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that it was clean and not like the last two hotels I previously stayed in. This hotel was the best. Loved the serve we got during breakfast too
Stayed 1 night in Mar 2025

8/10 Good

Jimmy

Stayed 3 nights in Dec 2024

10/10 Excellent

Leticia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Heber A

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Simple, affordable needs a tune up

The staff were amazing throughout the day. Professional and friendly. The location was perfect for my trip, rooms are ok. My only concern were the stains in some of the furniture, also the heater was a bit loud for my taste. Overall i got a great deal with a great location. You get what you pay for \m/
Stayed 1 night in Feb 2025

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, staff & service
Our shower didn’t work.
Stayed 1 night in Dec 2024

10/10 Excellent

Sayeh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets and washrooms were clean anc the staff extremely friendly and ready to help. The included breakfast was a lovely start to the day.
Stayed 5 nights in Dec 2024

10/10 Excellent

Lilia

Stayed 2 nights in Dec 2024

6/10 Okay

Ernestine

Disliked: Staff & service, property conditions & facilities

Not the breakfast we expected

It was an ok stay on the pictures they has saugage,eggs n potatoes for breakfast and they had none of that just waffles n cereal
Stayed 2 nights in Dec 2024

2/10 Terrible

Felipe

Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets were dirty and used had to requests change They put me on a room near cleaning and exist noisy TV did not work Worse than Motel 6
Stayed 3 nights in Oct 2024

2/10 Terrible

Morye, Fremont

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping service was not provided everyday. Towel wasn’t clean. Bathroom sink water drain was clogged. Most of all, there was some weird smell in the entire room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shigeto

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Fernando

Stayed 1 night in Sep 2024

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was a great place to stay when attending a game at Levi’s stadium. It was an easy walkable distance and in a quiet neighborhood. We were able to check in early which we very much appreciated. The hotel itself could use a few repairs in places but overall we would stay again and enjoyed our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Gaurav

Stayed 6 nights in Aug 2024

4/10 Poor

Shirley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a very tired hotel. Our room smelled old and musty. There was a pile of squished cracker or cookie crumbs on the rug, which leads you to believe that the room hadn’t been vacuumed since the last guest. It was in a very obvious spot too. We only stayed one night. Would look somewhere else next time I’m in the area.
Stayed 1 night in Jul 2024

4/10 Poor

Shaun

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Rooms are very dated, bathroom shower pressure was nonexistent, for the price this is not worth they stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Darryn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rip off. Paid $50 fee to check in before 3 only to find out shower was inoperable and took until 3 to fix anyway. Phone not working. Obviously asked for $50 fee back. They refused and gave $25. Talked to other guests in parking lot who also had a terrible experience. Do not stay here!!
Stayed 1 night in Sep 2024

10/10 Excellent

Sue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable prices with good breakfast. Wish the bed was not hard on my back. Other than that, everything is good.
Stayed 2 nights in Aug 2024

8/10 Good

Thomas

Business traveller
Liked: Property conditions & facilities
Nice place
Stayed 1 night in Aug 2024