First of all they gave us the wrong number for the lock box. But even standing at the front door the standard of the property was revealing its self to us. The out door area in the pictures looked fresh and clean. The space when we arrived was littered with garden waste and foliage . The timber seat was rotten. Once inside the smell hit us coming from the back bedroom it was a body odour smell very smelly and dark and dingy. We did not feel comfortable staying at all. So we contacted the host and said itâs not to standard described in photos or description we wonât stay here. We asked for a refund and they said without photos they wonât refund anything. We just lost 526 dollars down the drain. Not fair at all.