Holden Beach declared a mandatory evacuation starting the Saturday of our arrival. Rob, the property manager, was very nice and kept in contact with us updating us as soon as he was updated on the status of the evacuation and potential reopening of the island. Unfortunately, Holden Beach did not reopen for us to be able to go on our vacation. Although, we did not get to enjoy this property to give a proper review, I will give a review for the property management company.
I will definitely use Rob again to rent a vacation home in the future. In the 30 years we have traveled as a family for beach vacations, we have never had the experience of our vacation being disrupted by a hurricane. Rob made our experience the best he could, even giving us other options to still be able to enjoy a family vacation. He kept his word with keeping us updated, and processed our refund right away. I read many other comments on social media pages with renters being outraged with the lack of communication with their rental companies.