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Gatotkaca Hotels

2.0 star property

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Outdoor pool
Business centre
Basic Studio, Balcony, Bay View | Desk, laptop workspace
Exterior
Restaurant

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

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Jl. Puncak Indah Lontar, 2, Surabaya, Jawa Timur, 60123
  • Place, Pakuwon Mall
    ‪1 min walk‬
  • Place, Pakuwon Trade Center
    ‪11 min walk‬
  • Place, Tunjungan Plaza
    ‪12 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪28 min drive‬

Room options

View all photos for Basic Studio, Balcony, Bay View

Basic Studio, Balcony, Bay View | Desk, laptop workspace

Basic Studio, Balcony, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 20
  • 1 King Bed

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About this property

Gatotkaca Hotels

This hotel features 20 restaurants, an attached winery and an outdoor pool. Self parking is free. Other amenities include 20 bars/lounges, a fitness centre and 20 coffee shops/cafes. Housekeeping is available on request.
Gatotkaca Hotels offers 5 air-conditioned accommodations, with free toiletries. Kitchens offer separate dining areas and rice cookers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Gatotkaca Hotels, you're just a quick walk from Pakuwon Trade Center. You'll find features such as free self-parking, plus 20 restaurants and 20 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free self-parking
  • Drinking and dining options include 20 restaurants, 20 coffee shops/cafes and 20 bars/lounges
  • Self-service breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, meeting rooms and a conference centre
  • On-site recreation includes a gym, a golf driving range and helicopter/aeroplane tours
  • Steps from Pakuwon Mall and 7 minutes on foot from Pakuwon Trade Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
A winery is on site. Gatotkaca Hotels offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 20 restaurants and 20 coffee shops/cafes on site. You can unwind with a drink at one of the 20 bars/lounges.

Business amenities include a 24-hour business centre, meeting rooms, and coworking spaces. A vending machine, ski storage, and a garden are also featured at Gatotkaca Hotels. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Surabaya hotel.

For a fee, guests can enjoy a self-service breakfast daily from noon to noon.
Gatotkaca Hotels has 20 restaurants on site.

Property amenities

Parking and transport

  • Free secured, covered self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Daily self-serve breakfast available noon to noon for a fee: IDR 100,000 per person
  • 20 bars/lounges
  • 20 coffee shops/cafes
  • 20 restaurants

Things to do

  • Art gallery
  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Bingo
  • Children's pool
  • Designer stores
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Helicopter/aeroplane tours
  • Optional golf privileges
  • Outdoor pool
  • Pachinko
  • Paddleboard
  • Private wine tours
  • Pro golf lessons
  • Pro golf shop
  • Rowing/canoeing
  • Shopping centre
  • Ski storage
  • Snow sports gear
  • Vineyard
  • Water sports equipment
  • Wine tasting room
  • Wine tours
  • Winery
  • Winery release events

Family friendly

  • Children's pool
  • In-room kitchen
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Business services

  • 24-hour business centre
  • Conference centre
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)
  • Electric bike charging

Room amenities

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV

Food and drink

  • Cleaning supplies
  • Freezer
  • Ice maker
  • Kitchen
  • Mini-fridge
  • Rice cooker
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
This property enforces quiet hours from 3:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • Pets: IDR 1000000 per pet, per day, plus a deposit of IDR 1000000 per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000 per accommodation, per stay
  • 1 per cent destination fee will be charged.
  • 1 per cent cleaning fee will be charged (varies based on unit and length of stay)
  • Administrative fee: IDR 1 per person, per night
  • Management fee: IDR 1 per person, per night
  • Service fee: 1 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately IDR 100000 per person
  • Pet deposit: IDR 1000000 per day
  • Pet fee: IDR 1000000 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: IDR 300000 per day
  • Service fee: 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance. At the property, quiet hours are enforced between 3:00 PM and 9:00 AM.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Registered guests are the only ones allowed to be in guestrooms.

Gatotkaca Hotels Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

2.0/10

Cleanliness

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

NJEB

Disliked: Cleanliness, amenities, property conditions & facilities
Every thing was bad .
Stayed 1 night in Feb 2026

2/10 Terrible

NJEB

Disliked: Cleanliness, amenities, property conditions & facilities
I'm sorry, but my booking experience with you was very bad. The hotel's address is incorrect. I spent more than an hour and a half searching for the address, and around 12 pm I entered the room. I stayed in the lobby for more than four hours, and I didn't find anyone at reception who spoke English. Everyone at reception kept telling me for three hours that the address was wrong . Even the customer service phone number was not answered. I received the correct address details at 11:30 pm .
Stayed 1 night in Feb 2026