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The Life Hotels

4.5 star property

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Photo gallery for The Life Hotels

Front of property
Buffet
Reception hall
Room (Happy) | 1 bedroom, premium bedding, desk, soundproofing
Property entrance

Reviews

6.2 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jl. Kusuma Bangsa No. 41, Surabaya, East Java, 60272
  • Place, Grand City Surabaya
    ‪11 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪17 min walk‬
  • Place, Tunjungan Plaza
    ‪5 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪30 min drive‬

Room options

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4.1 out of 5, Very good, 93 reviews
The price is CHF 14
includes taxes & fees
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About this property

The Life Hotels

Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free shopping centre shuttle. Other amenities include a conference centre, a coffee shop/cafe and spa services.
The Life Hotels offers 48 air-conditioned accommodations with free newspapers and complimentary bottles of water. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, slippers and bidets. This Surabaya hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Recreational amenities at the hotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
With your stay at The Life Hotels, you're connected to the convention centre and just a quick walk from Cheng Hoo Mosque. Enjoy features like free WiFi in public areas, free valet parking and free train pick-up service.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Breakfast is offered for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 11 minutes by foot from Grand City Surabaya and a 2-minute drive from ITC Surabaya Mega Grosir
  • Free train station pick-up, shopping centre and local-area shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the luxury The Life Hotels. An area shuttle and A train station pick-up shuttle are free. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Surabaya hotel.

The Life Hotels has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,076 square foot of space)

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Built in 2014
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Life Hotels

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: IDR 128982.00 (one way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 175000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The Life Hotels offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Midtown Xpress Kusuma Bangsa Hotel Surabaya
Midtown Xpress Kusuma Bangsa Hotel
Midtown Xpress Kusuma Bangsa Surabaya
Midtown Xpress Kusuma Bangsa
Life Surabaya Hotel
Life Surabaya
Life Hotels Hotel Surabaya
The Life Hotels Hotel
Life Hotels Surabaya
Life Hotels
The Life Surabaya
The Life Hotels Surabaya
The Life Hotels Hotel Surabaya

The Life Hotels Reviews

Reviews

6.2
Rating 10 - Excellent. 0 out of 10 reviews
Rating 8 - Good. 4 out of 10 reviews
Rating 6 - Okay. 4 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Karjono

Disliked: Staff & service, property conditions & facilities, room comfort

L'esperienza da dimenticare...

Prenotavo perché devo stare per diversi giorni e attirato dalla vostra promozione di 50% di sconto,ma in realtà quello è il prezzo della stanza! Non c'è posti a sedere inesistente attaccapanni né un armadietto, servizi che terminano alle 10 di sera, di mattina atteso per un ora la richiesta di un bicchiere di acqua calda essendo malato e disturbi intestinale. Ma tutto dipende credo da il management che inesistenti! Riparano il bagno nelle ore di riposo senza avvertire,lenzuole copre piumino rotte come vedete dalle foto in diversi giorni!! Le foto del albergo e stanze sn di vecchia data perché non corrispondono alle foto che pubblicizzate! Vi consiglio di verificare il vero della parola SCONTO, perché la stanza che ho avuto,,,quello è il suo vero prezzo al 100%!
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schimmel im Bad, an den Wänden, unsaubere Decke

Es war überall Schimmel, es war nicht richtig geputzt und die Decke sowie Kissen waren bereits benutzt (Pipi Fleck im Bett) mehr ist die Bewertung nicht wert.
Verified

6/10 Okay

Hong Chang

Not bad one

a tiny one but it's acceptable considering its price
Verified

6/10 Okay

limbangjaya

Liked: Cleanliness, property conditions & facilities, room comfort

nice hotel at downtown Surabaya

breakfast needs improvement. parking is very limited
Verified

8/10 Good

satish kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

value for money

Comfortable stay with no complaints. Everything was convenient.
Verified

6/10 Okay

Dirk

Liked: Cleanliness, staff & service, room comfort

Betaalbaar hotel voor ieder budget

Dit hotel is zeer geschikt voor reizigers met een klein budget en die niet al te kieskeurig zijn. Wij hadden tijdens ons verblijf een kamer van het "groovy" type, d.w.z. voor ons een kingzise bed en een totaal oppervlakte van 18 vierkante meter (dat is incl.douche/toiletruimte). Bed is prima en schoon, kamers zijn ruim. Het hotel is gelegen aan de Jl Kusuma Bangsa en dit is een drukke straat. Ook 's avonds gaat het verkeer er lang door. Vooral het geluid van de vele brommers en motoren is goed hoorbaar. Prettig is dat je tegenover het hotel en 40 meter naast het hotel twee supermarktjes hebt. De ene is zelfs 24 uur per dag open. De supermarkten hebben beiden een ATM, pal naast het hotel zitten trouwens nog 2 bankfilialen met ATM's. Personeel van hotel is vriendelijk maar bevatten een basishoeveelheid van de engelse taal. In het algemeen gesteld: goed hotel maar geen hotel voor pietluttige mensen. Je moet een flexibele instelling hebben. Vergeet niet dat je een redelijk mooie kamer krijgt voor een klein prijsje. Vanwege familie in Surabaya ben ik al 9x in de afgelopen jaren in deze stad geweest en dit jaar voor het eerst in dit hotel. Ik weet dus ook de levensstijl van de Indonesieers en hun gewoonten. Daarom beveel ik dit hotel ook graag aan. Goed, prettig, wel lawaaige omgeving, redelijk schoon (maar let niet op b.v. een verweerd kitrandje in de douche of wat kalkafzetting op kranen).
Verified

6/10 Okay

limbangjaya

Liked: Cleanliness, staff & service, property conditions & facilities

not really satisfied

room is very small.parking lot is very small.it was not easy to park my car.and staff told me i can use valet service.well.when i hv so manythings inside my car, i dont feel secure to let anyone taking my car. breakfast is good
Verified

8/10 Good

Kuwat

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort