This was my second stay at hotel and as a single mother of twins I would highly recommend it to everyone (or not so I can always get a room).
The staff are amazing!! During breakfast as I was alone on this stay with my twins and struggling the staff stepped in and helped so much!
And everything you would need in an hotel from amenities, cleanliness, decorum, ambiance is what attracts you back to stay here.
It was an amazing experience from start to finish.
All the hotel employees were super attentive and everyone helped to try and keep my children entertained and safe when necessary.
The kitchen employees and chef were great, they were able arrange for some vegan food to be available for me, and gave me the needed time to be able to eat my breakfast and dinner with children in tow.
I would highly recommend this hotel to everyone, so much so I want to stay here on my second trip to Surat in a few weeks rather than my childrenâs family home.
One of the better hotels in Surat but standards could be higher. Shower wall was leaking and after showering the room smelt musty. Towels could be fresher smelling. Cleaning in bathroom needs improving, especially corners of shower floor and bathroom floor. There was a curtain blind in the shower for privacy, this would be better placed outside the shower on the other side of the glass wall, which would keep it cleaner.
The staff were brilliant, especially Lucky.