The home is beautiful, and views are stunning - but the experience was awful. Arrived late into the night to find the property unlocked and dirty. It was clear there was no maid service or inspection. Texted the number provided, with no response. We elected not to call the emergency # - and what exactly would be considered an emergency? it was after 10pm, and no one in our party wanted to wait late into the evening for a "potential" cleaning service to arrive and try to clean around 4 tired adults and the dog. So I spent the first night stripping beds, and cleaning the house so my family could get some sleep. Thankfully I was able to locate extra sheets and towels. Not a great way to start your vacation. The property appears on the surface to have all of the amenities that would meet all the needs of their guests, however, the basic needs are not met. The large laundry soap, and dishwasher soap were virtually empty, no extra bars of soap or paper towel were available. and although we are in allergy season in MI - there was not a box a tissue to be found, The icing on the cake was finding that the first aid kit they provided was empty when we opened it hoping to find a simple band-aid.
The Welcome book says " your property has been cleaned and inspected" I wish that would have been true - I hope they come up with a better system to ensure this doesn't occur again - We spent a lot of money and left wondering if staying in a VRBO is a good idea.