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Cendre Hotel

3.5 star property

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Photo gallery for Cendre Hotel

Reception
Courtyard view
Studio Double Room | 1 bedroom, down duvets, pillow-top beds, desk
Courtyard
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
No 99 heyuan road.gusu district, Suzhou, Jiang Su, 215000
  • Place, Shantang Street
    ‪13 min walk‬
  • Place, Classical Gardens of Suzhou
    ‪17 min walk‬
  • Place, Tiger Hill
    ‪2 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪27 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, down duvets, pillow-top beds, desk

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, down duvets, pillow-top beds, desk

Superior Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Loft Family Room

Loft Family Room | 1 bedroom, down duvets, pillow-top beds, desk

Loft Family Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Futon
  • Free Wi-Fi

View all photos for Studio Double Room

Studio Double Room | 1 bedroom, down duvets, pillow-top beds, desk

Studio Double Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, down duvets, pillow-top beds, desk

Standard Single Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Triple Room

1 bedroom, down duvets, pillow-top beds, desk

Family Triple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Cendre Hotel

Along with a restaurant, this hotel has a 24-hour fitness centre and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Cendre Hotel offers 62 air-conditioned accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas and includes desks. Pillowtop beds feature down duvets. A pillow menu is available. 55-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead. This Suzhou hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Cendre Hotel, you'll be within walking distance of West Garden Temple. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Shantang Street and a few minutes from Lingering Garden
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A business centre and 2 meeting rooms are available. Event space at this hotel measures 538 square feet (50 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Cendre Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Suzhou hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Cendre Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: CNY 38 for adults and CNY 19 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (538 square foot of space)

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in public areas

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Reception hall
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Laptop workspace
  • LED lighting
  • Living room
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 38 for adults and from CNY 19 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 91320500560330657T

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Cendre Hotel Tiger Hill Suzhou
Cendre Tiger Hill Suzhou
Cendre Tiger Hill
Cendre Hotel Hotel
Cendre Hotel Suzhou
Cendre Hotel Hotel Suzhou
Cendre Hotel (lingering garden tiger hill)

Cendre Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 47 out of 55 reviews
Rating 8 - Good. 4 out of 55 reviews
Rating 6 - Okay. 2 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ang Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious, location is close to several attractions.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

CheauYee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff & clean room
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Good quality, new rooms and friendly, professional staff. Has a nice garden too. One of Suzhou's best!
Stayed 1 night in May 2025
Verified

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel. Fairly close to areas of interest. Food in restaurant ok including breakfast
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Ing Liong

Liked: Cleanliness, amenities, property conditions & facilities
Helpful employees
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Valiant

Liked: Cleanliness, staff & service, property conditions & facilities
big and clean, quiet, and taxi easy call.
Stayed 10 nights in Oct 2023
Verified

10/10 Excellent

Li Ping

Liked: Cleanliness, amenities, property conditions & facilities
What an excellent stay! The staff were super helpful and kind. We were provided with recommended local attractions to visit and local restaurants to try in Suzhou. The free laundry facilities were also extremely handy given we were travelling light. The rooms were good sized and very clean. Another particularly helpful feature in the room was that the windows were fitted with mosquito netting that kept the bugs away while we enjoy some of the autumnal breeze in the evenings. Thank you so much for the hospitality!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. The stay would be perfect if smoking can be stopped more promptly.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Deokhyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very strongly recommend this hotel

Every manager in this hotel is very kind, and seriously struggle to satisfy customer's demand, even very exotic one. The hotel is very calm, and my wife's mother (who is very sensitive) could sleep well. If you want to come to Suzhou, I strongly recommend this hotel.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Soo Kin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! The room a bit hot...
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Ryunosuke

Liked: Staff & service, property conditions & facilities
good
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

CHANOKPHAT

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff and service is good, but room was not in a good condition. Smoke smell was too strong
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Shanlu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Table spaces are a bit small. No hotel phone in the room. A bit remote, no subway nearby.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Chenguang

Liked: Property conditions & facilities
Disliked: Staff & service
The front desk guy’s service is unprofessional, check in experience was terrible. In addition, too many mosquitos in my room, my stay was generally OK but uncomfortable.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Marcella

The front desk clerks couldn't speak English but they did try to help best they could. The breakfast was not that good and worker didn't refill any food or drink. The ladies at the breakfast area were really rude and yelling at all the guests. The room was ok, the bed and pillows were really nice and comfy. The shower was good but the toilet always had problem flushing.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Erh-Hsuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店地址非常便利，且鄰近許多知名景點。前檯服務人員解說介紹相當專業，推薦許多適合孩子遊玩的地點，也都很棒！此外，餐廳的阿姨也很貼心，每天親切的煮食湯麵給我們吃，笑容滿面。 此外，這也是一間親子友善的酒店，為孩子貼心提供備品，房型也很舒適，還提供免費的洗衣設備，我們連住五晚，整體相當滿意。 誠摯推薦給許多想要前往蘇州旅遊的旅客，住這裡能夠玩得安心、開心，酒店品質包克滿意！
Stayed 5 nights in Mar 2026
Verified

8/10 Good

yinglei

Liked: Property conditions & facilities
整體還行，家庭房很寬敞
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

hae won

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지난 1월에 방문하고 너무나 만족스러워 재방문했습니다! 침구류가 너무 깨끗하고 무엇보다 직원들이 너무나 친절하고 배려가 세심했습니다! 여행중 신발이 망가져서 도움을 요청했는데 흔쾌히 집에서 접착제를 가지고와 직접 고쳐주었고, 늘 웃는 모습으로 대해주었어요! 아침식사는 화려하진 않지만 부담스럽지 않은 위주의 메뉴로 특히 국수가 너무 맛있었어요! 2층에 장기 투숙을위한 세탁실도 마련되어있고 운동장소도 있어요~ 직원들이 넘무 친절해서 여행내내 기분좋았고 떠나기 아쉬울정도입니다!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

JauHua

Liked: Cleanliness, amenities
房間很舒適。早餐很好吃。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Georg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles supper, bestes Preisleistungsverhältnis, nur bisschen von der Stadt weit entfernt, dafür aber ruhig
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Kuo fu

Liked: Cleanliness, property conditions & facilities, room comfort

CP值很高的飯店

房間寬敞舒適，床單、衛浴用品清潔，早餐美味。
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Nette Unterkunft, wir kommen gerne wieder.
Stayed 1 night in Nov 2024
Verified

4/10 Poor

assa

Disliked: Staff & service, property conditions & facilities
Hôtel propre et lumineux, personnel très bien. Hôtel éloigné de tout, petit déjeuner pas terrible, pas de choix.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service yang ramah dan sangat membantu. Very recommended!
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lite lång borta från gamla delen av stan. Bra air condition. Trevlig personal men men deras engelskan var obefintlig (translater app nödvändig).
Stayed 3 nights in May 2024