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Hyatt Regency Changshu Kuncheng Lake

3.5 star property

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Photo gallery for Hyatt Regency Changshu Kuncheng Lake

Premium bedding, down duvets, minibar, in-room safe
Club Room, 1 King Bed (Club Access) | Premium bedding, down duvets, minibar, in-room safe
Lobby lounge
Exterior
Lobby

Reviews

10 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pool
  • Breakfast available
  • Laundry
  • Parking included

Explore the area

View in a map
No.1, Southeast Avenue, Economic Development Zone, Suzhou, Jiangsu, 215500
  • Place, Aeon Mall Changshu New Area
    ‪13 min walk‬
  • Place, Changshu Museum
    ‪10 min drive‬
  • Place, Yangcheng Lake
    ‪18 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪47 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds, Lake View

Deluxe Room, Multiple Beds, Lake View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, Multiple Beds, Lake View

  • 116 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View

View from room

Room, 1 King Bed, Lake View

  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds | Premium bedding, down duvets, minibar, in-room safe

Room, Multiple Beds

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Lake View

Executive Suite, 1 King Bed, Lake View | Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed, Lake View

  • 116 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Lake View

Deluxe Suite, 1 King Bed, Lake View | View from room

Deluxe Suite, 1 King Bed, Lake View

  • 70 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Lake View

Suite, 1 King Bed, Lake View | Living room | 65-inch LCD TV with cable channels

Suite, 1 King Bed, Lake View

  • 70 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Lake View

Premium bedding, down duvets, minibar, in-room safe

Room, Multiple Beds, Lake View

  • 40 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Club Room, Multiple Beds (Club Access)

Club Room, Multiple Beds (Club Access) | Premium bedding, down duvets, minibar, in-room safe

Club Room, Multiple Beds (Club Access)

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed (Club Access)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed (Club Access)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Multiple Beds, Lake View

Deluxe Suite, Multiple Beds, Lake View | Living room | 65-inch LCD TV with cable channels

Deluxe Suite, Multiple Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Club Room, Multiple Beds, Lake View (Club Access)

Club Room, Multiple Beds, Lake View (Club Access) | Premium bedding, down duvets, minibar, in-room safe

Club Room, Multiple Beds, Lake View (Club Access)

  • 40 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Lake View (Club Access)

Club Room, 1 King Bed, Lake View (Club Access) | Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, Lake View (Club Access)

  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Regency Changshu Kuncheng Lake

Art Deco hotel with 4 restaurants and steam room
This smoke-free hotel features 4 restaurants, an indoor pool and a steam room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Change of towels is available on request
Hyatt Regency Changshu Kuncheng Lake offers 289 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a steam room.
During your stay at Hyatt Regency Changshu Kuncheng Lake, you'll be within walking distance of Aeon Mall Changshu New Area. Enjoy features like free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Market Café
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Just a 1-minute drive from Aeon Mall Changshu New Area and 10 minutes from Fangta Park of Suzhou
There are 4 restaurants on site. WiFi is free in public spaces. Hyatt Regency Changshu Kuncheng Lake offers its guests an indoor pool and a steam room. Hyatt Regency Changshu Kuncheng Lake also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This Art Deco Suzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Market Café – This restaurant specialises in international cuisine.
Xiang Yue – This restaurant specialises in Chinese cuisine. Open daily.
The Lounge – On-site lobby lounge. Open daily.
Yinxiu 36 – This theme restaurant specialises in Asian cuisine. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 158 per person
  • 4 restaurants

Restaurants on site

  • Market Café
  • The Lounge
  • Xiang Yue
  • Yinxiu 36

Things to do

  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 38 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 158 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, Apple Pay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hyatt Regency Changshu Kuncheng Lake Hotel
Hyatt Regency Changshu Kuncheng Lake Suzhou
Hyatt Regency Changshu Kuncheng Lake Hotel Suzhou
Hyatt Regency Changshu Kuncheng Lake Hotel
Hyatt Regency Changshu Kuncheng Lake Suzhou
Hyatt Regency Changshu Kuncheng Lake Hotel Suzhou

Hyatt Regency Changshu Kuncheng Lake Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 6 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Bongkoo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at this hotel for almost a month and a half on a business trip. The staff is friendly, the hotel is clean, and there is a large shopping mall about 5 minutes away, so it's great for food and shopping. If I go near this city for a business trip again, I would like to visit this hotel again
Stayed 3 nights in Jul 2025

10/10 Excellent

Hideyuki

Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Will come back for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Yeop

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

changeon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
周边环境好
Stayed 2 nights in Nov 2023