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Holiday Inn Express Hotel & Suites Swansea by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Swansea by IHG

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception
Free daily buffet breakfast
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1400 GAR Hwy Route 6, Swansea, MA, 02777
  • Place, Martin House and Farm
    ‪2 min drive‬
  • Place, Swansea Mall
    ‪3 min drive‬
  • Place, Saint Anne's Hospital Center for Pain Management
    ‪3 min drive‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(59 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 7
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Roll-in Shower (Communications)

Suite, 2 Queen Beds, Roll-in Shower (Communications) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Roll-in Shower (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

  • Sleeps 7
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Swansea by IHG

Hotel in Swansea with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Hotel & Suites Swansea by IHG offers 80 accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Swansea by IHG. During your stay, you'll be close to Swansea Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Swansea Mall and 15 minutes from Brown University
Holiday Inn Express Hotel & Suites Swansea by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 603 square feet (56 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Swansea by IHG. Free self parking is available.

This 3.5-star Swansea hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 603 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005412920
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Swansea
Holiday Inn Express Swansea
Holiday Inn Express Hotel Suites Swansea

Holiday Inn Express Hotel & Suites Swansea by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 409 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 80 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveller
Stayed 1 night in Oct 2025

2/10 Terrible

Georgina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived for a 3 night stay on our honeymoon tour of New England, only to find the hotel had overbooked itself and were not prepared to let us stay. We had booked 10 months in advance so there really was no excuse for this. The receptionist sent us to their 'sister hotel' Best Western, suggesting it was similar to the Holiday Inn. On our arrival there, it was awful - not only tired, but filthy and our room carpet smelt of a thousand sweaty feet. If you want to guarantee you'll have a room available to stay in, don't book this Holiday Inn. And if you arrive to find they're sending you to the Best Western, decline their offer to transfer you - book yourself somewhere else. In addition, Expedia Customer service kept me on the phone for just under an hour and essentially accused me of lying, before finally someone called the hotel and spoke to the receptionist standing in front of me to confirm they were overbooked and I needed refunding. Shocking service from both Holiday Inn and Expedia.
Stayed 3 nights in Oct 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really great experience for our night

Ac was good! Wish it was stronger in 302. Room was clean!
Stayed 1 night in Sep 2025

4/10 Poor

claire, Bohemia

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
we checked in and when we got in the room its smelled musty and old. W wanted to lay down from a long drive and the pillows stunk like Mold it was horriable had to call front desk to get new pillows and the tv remote also didn't work had to call them for that also. They need to address the smell in these rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

Myline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Super comfortable beds. Huge suites. Friendly staff. Just wish the pool had been warmer. When the little ones cry, you know it's cold.
Stayed 1 night in Sep 2025

10/10 Excellent

Carey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff is very friendly and helpful
Stayed 1 night in Sep 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine with the exception of the room key it didn’t work most of the time and was very frustrating.. Front desk was very helpful but the the door lock to room wasn’t !!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Sep 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great parking, extremely clean room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Stayed 2 nights in Aug 2025

4/10 Poor

Derek

Disliked: Cleanliness, amenities, property conditions & facilities
Needs to close and be repaired seems to have a mold issue with dampness
Stayed 1 night in Aug 2025

6/10 Okay

Crystal

Stayed 1 night in May 2025

10/10 Excellent

Tally

Stayed 1 night in Jul 2025

6/10 Okay

Gabriela

Liked: Staff & service
I got cold water for the 3 nights I was there .
Stayed 3 nights in Aug 2025

8/10 Good

TRACY

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
quiet
Stayed 3 nights in Aug 2025

10/10 Excellent

Patrick

Stayed 1 night in Aug 2025

6/10 Okay

channarith

Travelled with family
Stayed 1 night in Aug 2025

4/10 Poor

Beth

Stayed 1 night in Aug 2025

4/10 Poor

Tena

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Oy! Where to begin? There were two reservations with our same last name. They checked in the first arrival under our room incorrectly and gave them our king bed, so we had to settle for the only option of room 116. Right next to the flippin’ ice machine and 10 feet from the front desk. Needless to say, we got ZERO sleep. The “business center” was a computer with no internet and a broken printer. Useless. The entire first floor and lobby smelled liked weed. The bathroom had no stopper in the drain, so we had a lovely view right down into a corroded pipe. The poor kid working the front desk was alone and a new employee, who tried his best to field complaints and room transfer requests the best he could (I witnessed this while waiting to ask about the “business center”. Talk about baptism by fire. Never again for us.
Stayed 1 night in Aug 2025

6/10 Okay

Roseann

Stayed 4 nights in Aug 2025

10/10 Excellent

Kristy Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was friendly and courteous. The hotel was reasonably priced. The room was clean and beds were comfortable. The bathroom shower and tub were quite old and could use some updating. The door on the back in the bathroom had some water damage and rust on it that was a little gross.
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Aug 2025

2/10 Terrible

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was all right I got up this morning to take a shower I was running late no hot water they gave me a key to another room down the hallway which I had to take all my stuff out of the room and transfer it to the other room it started out with hot water Midway through the shower turn to ice cold
Stayed 1 night in Aug 2025

6/10 Okay

Lina

Travelled with family
Liked: Staff & service
Room was humid - AC not working properly - bed sheets etc damp - not a comfortable stay unfortunately
Stayed 1 night in Jul 2025