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Holiday Inn Express & Suites Sweetwater by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Sweetwater by IHG

Free breakfast
Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Standard Room, 1 King Bed with Sofa bed, Refrigerator | Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
1116 Highway 68, I-75, Exit 60, Sweetwater, TN, 37874
  • Place, Engleman Park
    ‪5 min drive‬
  • Place, Sweetwater Duck Park
    ‪6 min drive‬
  • Place, Sweetwater Public Library
    ‪7 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed, Refrigerator

Standard Room, 1 King Bed with Sofa bed, Refrigerator | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed, Refrigerator

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Refrigerator

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, Multiple Beds, Refrigerator

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Refrigerator

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Refrigerator

7.6 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Refrigerator

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Refrigerator

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, Multiple Beds, Accessible (Communications)

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Refrigerator

Standard Room, 1 King Bed, Refrigerator | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Refrigerator

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Sweetwater by IHG

Along with a fitness centre, this smoke-free hotel has a business centre and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a TV in a common area.
Holiday Inn Express & Suites Sweetwater by IHG offers 71 accommodations with coffee/tea makers and a hairdryer. 35-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead.

This Sweetwater hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Sweetwater by IHG. During your stay, you'll be close to Engleman Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, laundry facilities and a vending machine
  • On-site recreation includes a gym
  • 6 minutes by car from Engleman Park and 6 minutes from Sweetwater Hospital
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express & Suites Sweetwater by IHG. Free self parking is available.

This Sweetwater hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 4 April 2026 to 31 August 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Sweetwater
Holiday Inn Express Sweetwater Hotel
Holiday Inn Express Sweetwater

Holiday Inn Express & Suites Sweetwater by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 208 out of 550 reviews
Rating 8 - Good. 136 out of 550 reviews
Rating 6 - Okay. 92 out of 550 reviews
Rating 4 - Poor. 57 out of 550 reviews
Rating 2 - Terrible. 57 out of 550 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mark

Stayed 1 night in Feb 2026

2/10 Terrible

Amanda

Stayed 1 night in Feb 2026

10/10 Excellent

Barry

Stayed 1 night in Jan 2026

6/10 Okay

kenneth

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Worst bed at a holiday inn express award goes to sweetwater. Was like sleeping on a rock. A clean rock but still a rock. The rest of the hotel gets 5 stars from me. But i just cant get past the bed.
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Everything.
Stayed 1 night in Dec 2025

10/10 Excellent

NEIL

Stayed 1 night in Jan 2026

6/10 Okay

Callie

Liked: Staff & service, amenities
Breakfast was good. Toilet needed to be cleaned better. Visible urine on back of seat. Staff was attentive enough. To this hotel because it had an indoor pool and I was excited to let my kids swim in the winter, but the pool was not usable because the heating element was not working. Super bummer for the kids.
Stayed 1 night in Jan 2026

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great coffee
Stayed 1 night in Dec 2025

4/10 Poor

Michael

The room requested w
Stayed 1 night in Jan 2026

8/10 Good

Joy

Stayed 1 night in Dec 2025

2/10 Terrible

Tara

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

8/10 Good

phyllis

Stayed 1 night in Dec 2025

4/10 Poor

Julie

Travelled with family
Disliked: Property conditions & facilities
The motel needs serious updating. Floors in elevator were all chipped rooms looked aged
Stayed 2 nights in Dec 2025

2/10 Terrible

Frances, Slovan

Disliked: Property conditions & facilities
Out dated and over priced. Do not recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2025

6/10 Okay

Steven

Stayed 1 night in Nov 2025

6/10 Okay

Debra

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Rooms need update. Staff great.
Stayed 1 night in Nov 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Daryl

Stayed 1 night in Nov 2025

6/10 Okay

James

Travelled with family
Liked: Staff & service, amenities
The room was not very clean. The sofa bed that we needed for two small children, did not have sheets. Pillows, or blankets. Bathroom had mold damage.
Stayed 1 night in Oct 2025

2/10 Terrible

B

Disliked: Cleanliness, amenities, property conditions & facilities
The whole room smells of old urine,the hallways carpet is absolutely disgusting and the breakfast cook handles the bacon with her bare hands Customers wait behind employees filling take home plates and actually grabbed biscuits to eat with their bare hands after they were set out for customers,the Manager was inept and nobody deserves to have to stay here.Mold in the shower and all amenities were closed.
Stayed 1 night in Oct 2025

4/10 Poor

Barbara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had a leaky drip in the tub that was annoying. The room had a fly and other flying insects that got in my coffee. You could hear people above and outside your room at all hours. The breakfast didn't even have waffles and it was just sub-par food. I will not return. The pool was closed. This hotel could use an upgrade. It is worn looking, old and things just don't work.
Stayed 1 night in Oct 2025

2/10 Terrible

Nichole

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold/mildew on walls/ceiling in bathroom and in bedroom. Everything was damp and mildewy smelling. We both woke up feeling the effects from sleeping in these conditions. Tub wouldn't drain as we showered. Very disgusted that the IHG brand would find this acceptable. Its what i would expect for a $60/nt room (have stayed in that) and just the night before we paid the same amt at another IHG Holiday Inn Express near Knoxville that was fabulous!! Too disgusted to eat breakfast there so no reviews on the food or breakfast area.
Stayed 1 night in Oct 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025