23 Nov 2022 by Sebastien
Dear Ms. Selina,Thank you for sharing your recent experience with us. We are glad to learn that we were able to provide you with excellent service. We will gladly share your praising comments with the team. However, please accept our apologies as you felt the value of our restaurants was not in line with the price. We regularly review our pricing in order to ensure that we are offering the best services, and products while maintaining an attractive price. Your candid feedback has been duly noted by the concerned team so that we may implement improvement where needed. We look forward to welcoming you back to our hotel soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager Levant
17 Nov 2019 by Rüdiger C Hollweg
Dear Mr. Floupita, Thank you for taking the time to convey your comments and for choosing our hotel as your accommodation of choice. We are very pleased to read that you enjoyed your overall stay with us and that our hotel facilities and services were up to your expectations. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Ishtar - Dead Sea. With kind regards, Rüdiger C. Hollweg General Manager
15 Sep 2019 by Digital Team
Dear valued guest, Thank you for sharing your feedback of your recent stay with us. We are delighted to learn that we managed to exceed your expectations. We look forward to host you again, whenever your travels bring you back to the Dead Sea. Sincerely, Cornelia Zschunke Executive Assistant Manager
7 Nov 2016 by Digital Team
Dear valued guest, Thank you for taking the time to review your recent stay at Kempinski Hotel Ishtar. We are sorry for the inconvenience you faced and appropriate action has already been taken. We hope to welcome you back for another perfect stay. Warm Regards, Sebastien Mariette - General Manager