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Harbourview Inn, SureStay Collection by Best Western

2.5 star property

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Photo gallery for Harbourview Inn, SureStay Collection by Best Western

Terrace/patio
Breakfast, lunch, dinner served; sea views
Luxury Penthouse | Exterior
View from room
Standard Room, 1 Queen Bed, Non Smoking, Sea View | Premium bedding, individually furnished, desk, laptop workspace

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
100 Kings Rd, Sydney, NS, B1S 1A1
  • Place, Cape Breton Centre for Craft and Design
    ‪11 min walk‬
  • Place, Centre 200
    ‪11 min walk‬
  • Place, World's Largest Fiddle
    ‪18 min walk‬
  • Airport, Sydney, NS (YQY)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Family Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed) | Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Sea View (Larger Room;with Sofabed)

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Sea View (Larger Room;with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Sea View

Standard Room, 1 Queen Bed, Non Smoking, Sea View | Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Sea View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View | Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking, Sea View

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Sea View

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Sea View

  • Sleeps 4
  • 2 Queen Beds

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About this property

Harbourview Inn, SureStay Collection by Best Western

Hotel in Sydney with casino and bars/lounges
A casino, a restaurant and 2 bars/lounges are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Harbourview Inn, SureStay Collection by Best Western offers 65 accommodations with complimentary bathrobes and a hairdryer. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Harbourview Inn, SureStay Collection by Best Western. During your stay, you're just a quick walk from Sydney Waterfront Boardwalk. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Kings Wings, a family restaurant with ocean views
  • Amenities include a 24-hour business centre, a computer and an ATM
  • Just a 4-minute walk from Sydney Waterfront Boardwalk and 10 minutes on foot from Bethel Presbyterian Church
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. A casino, a vending machine, and coffee/tea in common area are also featured at the business-friendly Harbourview Inn, SureStay Collection by Best Western. Self parking is free.

Smoking is allowed in designated areas at this Sydney hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
Kings Wings – Overlooking the ocean, this family restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Kings Wings

Things to do

  • 10 slot machines
  • Casino
  • Gaming table

Family friendly

  • Children's games
  • In-room microwave
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for CAD 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay
  • Cleaning deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
Property Registration Number STR2526T0728

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Habourview Inn Suites
Harbourview Inn & Suites Hotel
Harbourview Inn & Suites Sydney
Harbourview Inn & Suites Hotel Sydney

Harbourview Inn, SureStay Collection by Best Western Reviews

Reviews

5.8
Rating 10 - Excellent. 94 out of 577 reviews
Rating 8 - Good. 113 out of 577 reviews
Rating 6 - Okay. 117 out of 577 reviews
Rating 4 - Poor. 127 out of 577 reviews
Rating 2 - Terrible. 126 out of 577 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

John

Disliked: Property conditions & facilities
The room felt like the furniture was collected from a dorm room. The mice traps up and down the hallway was a little scary. The food for breakfast had a small variety and you had to fiqure out on your own where everything was. The staff were friendly but not very helpful.
Stayed 2 nights in Sep 2025

2/10 Terrible

Lanna

I did not stay the night. The beds were to soft. I left an stay at a different hotel. Waiting on my refund. Thank you.
Stayed 3 nights in Nov 2025

2/10 Terrible

Nancy

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Very low quality hotel. Poor breakfast. Room was furnished like a dorm room. High price. Charged double for our stay and could not get a good result from manager (said they couldn’t find the extra charge in their system). Had to contact credit company. This is taking up a lot of time to resolve. Do not book this hotel.
Stayed 3 nights in Oct 2025

4/10 Poor

Steven

Liked: Cleanliness
One of the two rooms I rented was not for guests. We were moved to the nun harbor view side of the hotel and promised a credit. The credit was not issued upon checkout. I was told to call back and and given the name of an individual with whom I should speak. I called and was told someone would call me back. Several days later I called again. This time I was instructed to email the problem to the hotel. I did. Again, no response.

10/10 Excellent

Monika

Stayed 1 night in Oct 2025

6/10 Okay

Don

Travelled with partner
Liked: Cleanliness, amenities
Reserved a room with queen size bed, received a room with a double bed and a non-working TV, was advised it was the last room available. I must add that the staff on the Saturday & Sunday evening did actually try to fix the TV, but it was the desk person who moved us to a room with an actual queen size bed and working TV, our last night (Sunday) of a 4 night stay.
Stayed 4 nights in Oct 2025

6/10 Okay

Stacey

Business traveller
Okay stay .. Thanks !
Stayed 4 nights in Oct 2025

6/10 Okay

Jeanette

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t let the association with Best Western mislead you!!! The property looks fair from the outside but inside is different. Oh, where to begin? The checkin was likely the best part of the experience. The beds aren’t especially good, the ceiling has been repaired and looks dodgy. The towels are so thin, mildew on the plastic shower curtain. No coffee in the room, no kettle or a tea bag. Fridge worked and has a large freezer. Breakfast— the chafing dish wasn’t turned on or something as the eggs, hot dogs (yes- hot dogs) and potatoes wedges were cold. So there was at least cereal, muffins and yogurt and coffee. We booked through Expedia, should have just walked up in person to examine the room. But after hours travelling we wanted to have a place to just get into. The front desk staff were at least receptive and apologized for our experience. They brought out a person, maybe the manager; no introduction given. After discussing the situation , she was not willing to give any resolution. We really don’t have much recourse but will be reaching out to Best Weatern and NS Health.
Stayed 1 night in Oct 2025

2/10 Terrible

Lynette

Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness was subpar
Stayed 1 night in Sep 2025

10/10 Excellent

Helen d

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

doug

Travelled with partner
Slight upgrades needed, but staff was great
Stayed 1 night in Oct 2025

2/10 Terrible

Brooke

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 10:00 pm and there were men on the front porch smoking heavily. First room I was assigned had mold in the bathroom. Second room had sticky bathroom floors and dirty blankets. Both were on the bottom floor. I asked to be switched again and was told it would be 30 minutes to clean another room and the TV won’t work.The third room I entered on the main floor seemed clean enough. Blankets and pillows were very thin. Noises from people upstairs could be heard all night. I checked out at 6:00 AM and asked the front desk if something can be done about the rigamaroll I was put through. Staff replied “I’m just a random night worker I can’t give discounts.”
Stayed 1 night in Oct 2025

4/10 Poor

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirt and garbage under futon in room, did not get the room I paid for, cigarette butts all over the deck near front door. Hotel smelled awful.
Stayed 1 night in Oct 2025

6/10 Okay

Barbara

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This room was very spartan and not very nice even for the price of $169. This is end of October and beginning of off season .. other hotels were the same price. Should have shopped around. Being a best western we were surprised. It needs a reno or charge less. TV did not come easily .. needs instructions.
Stayed 1 night in Oct 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Don't stay here. Worst place ever. Full of insects and vermin. The staff are awful. I'd rather sleep in a dumpster than visit this place. Avoid at all cost. The place should be shut down and demolished.
Stayed 1 night in Oct 2025

2/10 Terrible

Amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Connie

Liked: Cleanliness, staff & service, room comfort
We had a few issues but they were taken care of. Staff was friendly and helpful. Would have liked a coffee maker in out room since we had to leave before the breakfast opened.
Stayed 1 night in Oct 2025

6/10 Okay

Gail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Apparently due to an issue in kitchen, we arrived to no food, coffee, plates or mugs. Very disappointed...however, an effort was made for all who were there for breakfast and coffee and fresh food came after a 15 minute wait. There were just 2 bath towels , one hand towel and 3 wash clothes for 3 women! Bed was comfortable room was clean. Staff were very nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Ralph Lloyd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was courteous and helpful. Breakfast was hearty and good.
Stayed 2 nights in Oct 2025

8/10 Good

Jenn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2025

4/10 Poor

Clinton

Disliked: Cleanliness, staff & service, property conditions & facilities
Wasn't given the room I booked. No sleep on a double bed with warped springs. There is no customer support past the front desk.
Stayed 1 night in Oct 2025

8/10 Good

Naveen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great breakfast menu and had a really nice staffs.
Stayed 1 night in Oct 2025

2/10 Terrible

Bruce, Falmouth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good breakfast, Room fairly clean but needs upgrading. Out dated bathroom.
Stayed 1 night in Oct 2025

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Barely any breakfast options. Our bathroom door would not close. They were supposed to fix it, they didn’t. Also when booking, I specifically booked a room with a sofa bed as we are a family of 5. Our room did not have a sofa bed. Someone was supposed to get back to us on that. Never heard back from anyone. The stairway smelled extremely bad. The room looks like they were painted by toddlers. Fridge handle was falling off. Our beds were not made, rooms not cleaned. We were there for two nights
Stayed 2 nights in Oct 2025