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Park Inn - by Choice Hotels, Sydney

2.5 star property

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Photo gallery for Park Inn - by Choice Hotels, Sydney

Restaurant
Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board
Exterior
Exterior
Terrace/patio

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
560 Kings Rd, Sydney, NS, B1S 1B8
  • Place, Membertou Heritage Park
    ‪11 min walk‬
  • Place, Cape Breton Centre for Craft and Design
    ‪3 min drive‬
  • Place, Centre 200
    ‪3 min drive‬
  • Airport, Sydney, NS (YQY)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(73 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Park Inn - by Choice Hotels, Sydney

Hotel in Sydney with 24-hour front desk and coffee shop/cafe
An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a meeting room and laundry facilities. Housekeeping is available on request.
Park Inn - by Choice Hotels, Sydney offers 70 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature down duvets and premium bedding. Satellite televisions are provided.

Bathrooms include baths or showers and hairdryers. This Sydney hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request. Renovation of all guestrooms was completed in April 2025.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Park Inn - by Choice Hotels, Sydney. During your stay, you'll be within walking distance of Membertou Heritage Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a meeting room, laundry facilities and a terrace
  • Just a 2-minute drive from Membertou Heritage Park and a few minutes from Bethel Presbyterian Church
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An indoor pool, a terrace, and a vending machine are also featured at Park Inn - by Choice Hotels, Sydney. Free self parking is available.

This Sydney hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Park Inn - by Choice Hotels, Sydney has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 9.99 to 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool
  • Ski storage

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Renovated guestrooms - April 2025
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9.99 to 15.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number STR2526T5948

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hearthstone Inn Hotel
Hearthstone Inn Sydney
Park Inn by Radisson Sydney
Park Inn by Radisson, Sydney Hotel
Park Inn by Radisson, Sydney Sydney
Park Inn by Radisson, Sydney Hotel Sydney

Reviews

Park Inn - by Choice Hotels, Sydney Reviews

7.0

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 178 out of 658 reviews
Rating 8 - Good. 168 out of 658 reviews
Rating 6 - Okay. 148 out of 658 reviews
Rating 4 - Poor. 107 out of 658 reviews
Rating 2 - Terrible. 57 out of 658 reviews

Reviews

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Met our needs well.

Staff were friendly and most helpful. There were many positives about the hotel. However the hotel appeared a bit in need of various upgrades or repairs. I found the hall rugs in need of a good cleaning. Nevertheless again the accommodations were most suitable to our needs.
Stayed 3 nights in Aug 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, amenities
The only problem was the lighting in the room very dark.
Stayed 1 night in Aug 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had changed name since we made booking & not told us which was a bit confusing. Great Filipino restaurant at the hotel. Friendly, helpful staff.
Stayed 1 night in Aug 2025

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness, staff & service
We stayed for 3 nights. Check in was really smooth, however we weren't told upon check in that linens & rooms were only cleaned every 3 days...found a random card in our room on day 2 that stated this. When staying at other properties, this is typically something we've been told at check in, along with the fact that we could request a different cleaning schedule if necessary. The hotel itself is old..while some upgrades have been done, like painting, bed replacements, etc,., there are not enough upgrades to warrant the cost per night..our total cost with tax for 3 nights was almost $600 so I don't feel the facility warrants this price. Especially where it's not located directly in downtown Sydney within walking distance of shops or restaurants. Our A/C unit was also leaking when we arrived & it was obvious from floor damage that it had been happening for a while. Other cons included: -no coffee maker in room, & no way to even get hot water -no drinking glasses -no ice bucket -no in room phone -loud, sound really carries between hall & rooms -no elevator Pros: -Friendly staff -Clean pool facility -Fairly central if you have a car -Nice on site restaurant You can tell the staff really care, but the building needs some major upgrades to warrant the price.
Stayed 3 nights in Aug 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities
My room next to a side door making it very noisy. No every day cleaning. The sheets that’s okay if they don’t change them. Found on the last day silver fish on the bathroom floor. Reported it. Otherwise issues were resolved quickly. Nice courtyard but not accessible for handicapped people.
Stayed 4 nights in Aug 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is an old property. The "new" owners are trying to improve it, but just putting new furniture in a room does not really do that much. It smells musty, the paint int he bathroom was peeling, bathtub didn't work (you could only shower), and they had some kind of contraption for the toilet paper holder that was ridiculous. The parking lot is a good indication of the inside. We didn't use the pool. I have pictures but couldn't upload them. Considering many hotels close by charge over $300, you get what you pay for at this one. It's much cheaper and there's a reason. The front staff were very nice and did the best they could with what they had at hand.
Peeling paint
Peeling paint
TP Holder? Not a western themed room, so why?
Stayed 2 nights in Aug 2025

10/10 Excellent

Aralyn

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time, the pool was wonderful
Stayed 3 nights in Aug 2025

8/10 Good

Joyce

Liked: Cleanliness
Stayed 3 nights in Aug 2025

6/10 Okay

Dennis

No parking
Stayed 1 night in Aug 2025

6/10 Okay

John

Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Staff & service
Disliked: Property conditions & facilities
it’s old and in need of repair and take out the carpet
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
The room was disappointing – it wasn’t properly cleaned and felt dirty. The TV didn’t work, and even closing the door properly was a struggle. The only positives were the friendly staff and the good restaurant, but unfortunately, those were the only highlights of my stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Amy

Liked: Staff & service
This hotel was in a handy location. The staff were friendly, very helpful and quick to fix issues such as no hair dryer in the room. The phone charging outlets didn’t work. Hotel is dated so feels old and less clean.
Stayed 4 nights in Aug 2025

6/10 Okay

Lois

Travelled with partner
Liked: Cleanliness
I spoke to expedia about cancelling our second night. I was told because I didn't have confirmation number it couldn't be done early in the afternoon of the first day. When I got back to the hotel, they told me to call expedia. I was told I was too late and the money had been released to the hotel. The staff was really helpful and helped me find the confirmation number and that it should be ok. Unfortunately, no money has reached my mastercard yet. The hotel needs alot of tlc upgrading
Stayed 2 nights in Aug 2025

4/10 Poor

Salman

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Property was conveniently located however rooms were dirty which was unpleasant
Stayed 2 nights in Aug 2025

4/10 Poor

Corey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon entering our room, we were hit with a massive heat bomb as our room temp was set to 90 degrees (in the middle of a heat wave!!!) We found a completely untouched, filthy bathroom, no microwave which was listed as an amenity, only one lamp to give off a dim light in the room a hair dryer that fell off the wall when we went to use it and a room full of outlets that had no electricity hooked to them. We were moved to a room on main level of property on second day and were told these were the "nicer" rooms.
Stayed 2 nights in Aug 2025

6/10 Okay

Sohail

Travelled with family
Pretty old
Stayed 2 nights in Aug 2025

4/10 Poor

Stacey

Travelled with family
Disliked: Amenities, property conditions & facilities
Check in was quick and easy. Front guest staff were polite but couldn't answer any questions about the area and didn't tell us anything about the onsite restaurant. The hotel appears to have many electrical issues. Hallway lights removed and badly capped. Myself (and other guests who were complaining in the lobby during my check in) had outlets in room that didn't work and couldn't be used. In room TV only works for 5 channels (one being fireplace). Shower faucet doesn't turn properly so water tempature cannot be controlled. Beds were comfortable but didn't have proper blankets (we had to use our own). Room smelt like smoke despite being a nonsmoking building. This location needs some TLC by owners.
Stayed 1 night in Aug 2025

4/10 Poor

Dan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We came to the hotel and several folks were drinking in the parking lot. We left to grad some items at a store and EHS and RCMP arrived to deal with guests who were drunk at 7pm. Power outlets didn’t work, no soap or towels in room etc.
Stayed 2 nights in Aug 2025

2/10 Terrible

Daniel

Internet would not work
Stayed 2 nights in Aug 2025

10/10 Excellent

Armelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had problems withmy car and they let me check in early to a room that was ready. A better room
Stayed 1 night in Aug 2025

10/10 Excellent

Ivie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable
Stayed 4 nights in Jul 2025