ibis Sydney World Square

3.5 star property

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Photo gallery for ibis Sydney World Square

Welcome to our hotel lobby, featuring a central reception desk, comfortable seating, and a dining area.
Two single beds, a bedside table, and a wall-mounted telephone are featured in this hotel room, designed for comfort and functionality.
Relax in our inviting lobby, featuring a comfortable seating area with a sofa and armchairs, and admire the bold artwork on the walls.
Relax in this stylish living room with a comfortable sofa, a beautiful vase, and a lush succulent plant.
Experience the city from our hotel's unique glass facade, offering stunning views of the urban landscape.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
382 Pitt Street, Sydney, NSW, 2000
  • World Square Shopping Centre
    ‪1 min walk‬
  • Capitol Theatre
    ‪2 min walk‬
  • Hyde Park
    ‪3 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

Standard Room, 3 Single Beds

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

Superior Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

8.2 out of 10
Very good
(13 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 King Beds

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(55 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

ibis Sydney World Square

Hotel with a restaurant, steps from World Square Shopping Centre
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
Ibis Sydney World Square offers 166 accommodations with a safe and coffee/tea makers. Televisions come with pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of ibis Sydney World Square's great location. During your stay, you're just a quick walk from Capitol Theatre. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy local and international cuisine while dining at iBistro
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the area's walkability and the proximity to shopping
  • Steps from World Square Shopping Centre and 3 minutes on foot from Capitol Theatre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ibis Sydney World Square.

Smoking is allowed in designated areas at this 3.5-star Sydney hotel.

IBistro – This restaurant specialises in local and international cuisine and only serves breakfast.
IBar – On-site bar. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Hindi, Italian, Norwegian, Russian, Spanish, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (AUD 55 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • iBar
  • iBistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 55 per day(427 ft away; open 24 hours)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Ibis Sydney World Square
Ibis World Hotel
Ibis World Hotel Sydney Square
Accor World Square Hotel
ibis Sydney World Square Hotel
ibis World Square Hotel
ibis World Square
ibis Sydney World Square Hotel
ibis Sydney World Square Sydney
ibis Sydney World Square Hotel Sydney

ibis Sydney World Square Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 319 out of 1004 reviews
Rating 8 - Good. 421 out of 1004 reviews
Rating 6 - Okay. 151 out of 1004 reviews
Rating 4 - Poor. 77 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hyundong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Stayed 1 night in Apr 2025

8/10 Good

DINA

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like the location, staff are helpful, clean beds. Room needs to be updated and some renovations. also windows need cleaning.
Stayed 3 nights in Mar 2025

6/10 Okay

Isabella Anna

Travelled with family
Liked: Staff & service, amenities
I wish my bed would be better very unstable.The staff was helpful and nice. Proximity to public transport , restaurants just great.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. We would stay there again
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ibis

Staff where excellent, big breakfast at a good price, close to cafes, shops and public transport. Will be staying here again
Stayed 2 nights in Mar 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities
Friendly staff and nice clean room. Bit loud with bar music next door but it seems to shut down by 12. Plenty of convenience as short walk to Pitt St mall and World Square over the road is very good.
Stayed 3 nights in Mar 2025

8/10 Good

bastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon emplacement

Bon emplacement pour un premier séjour à Sydney . Merci à l’hôtesse française, elle a fait de cette première visite un excellent séjour
Stayed 5 nights in Mar 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning is set to automatic and cannot be changed from its preset temperature: this is irritating. Although “quiet” some rooms will be better than others. Those facing the road are reasonably quiet but far from silent due to traffic noise.
Stayed 1 night in Mar 2025

2/10 Terrible

Wayne

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Bill

Business traveller
Liked: Cleanliness, staff & service, amenities
Continently located
Stayed 2 nights in Mar 2025

8/10 Good

Margaux

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check-in staff, nice food options for 24/7 dining menu and nice and close and central to so many transport options including Chinatown stop on L line, Museum station, bus stops up on Elizabeth Street and walking distance to Pitt Street Mall and many other locations in the heart of Sydney's CBD. Would stay again for a short trip to Sydney for business or pleasure for sure.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Alshaar

Stayed 2 nights in Jan 2025

10/10 Excellent

Esley

Stayed 2 nights in Mar 2025

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Oj
Stayed 1 night in Feb 2025

6/10 Okay

Tero

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Anuj

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and very generous
Stayed 1 night in Mar 2025

6/10 Okay

Tony

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Breakfast was poor. Cold, limited selection, crowded room We only ate there once. Room was too hot, but reception was able to reset the temperature, however the air conditioner, stayed on all night, and was noisy and disturbed our sleep, both nights. Staff at reception were very helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rommel

Stayed 2 nights in Feb 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service
Negative on bathroom space to get into the shower.. other than that great spot to stay…
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location fabulous breakfast clean and great shower pressure. Would absolutely recommend.
Stayed 1 night in Mar 2025

6/10 Okay

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Simple but clean bedroom. Bathroom lacked ventilation and very stuffy. Breakfast was not really inspiring. The location is great and staff even better. We were made most welcome when we arrived and the night manager, Lily, was just amazing. She looked after us just like you would be looked after in a 5 star hotel. Will definitely recommend the hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025