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Mantra Castle Hill Sydney

4.5 star property

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Photo gallery for Mantra Castle Hill Sydney

Exterior
Desk, iron/ironing board, cots/infant beds, free WiFi
One Bedroom Apartment, 1 Queen Bed | Desk, iron/ironing board, cots/infant beds, free WiFi
Reception
Desk, iron/ironing board, cots/infant beds, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room
  • Housekeeping

Explore the area

View in a map
8 Gladstone Road, Castle Hill, NSW, 2154
  • Place, Norwest Business Park
    ‪7 min walk‬
  • Place, Castle Hill Country Club
    ‪17 min walk‬
  • Place, Hillsong Church
    ‪2 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪43 min drive‬

Room options

View all photos for One Bedroom Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

One Bedroom Apartment

  • Sleeps 2

View all photos for Studio Apartment, 1 Queen Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio Apartment, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Apartment, 1 King Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio Apartment, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment, 1 Queen Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

One Bedroom Apartment, 1 Queen Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment, 1 King Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

One Bedroom Apartment, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment, Two King Beds

Two Bedroom Apartment, Two King Beds | Desk, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Apartment, Two King Beds

7.4 out of 10
Good
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Three Bedroom Apartment, Three King Beds

Three Bedroom Apartment, Three King Beds | Desk, iron/ironing board, cots/infant beds, free WiFi

Three Bedroom Apartment, Three King Beds

  • 54 sq m
  • Sleeps 6
  • 3 King Beds

One-Bedroom Queen Room

  • Sleeps 2

2 Bedroom With 2 King Beds

  • Sleeps 4

Queen Apartment

  • Sleeps 2

King Apartment

  • Sleeps 2

3 Bedroom With 3 King Beds

  • Sleeps 6

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About this property

Mantra Castle Hill Sydney

Luxury hotel with fitness centre, near Castle Hill Country Club
Along with a fitness centre, this smoke-free hotel has laundry facilities and a garden. Free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, a TV in a common area and a banquet hall are on-site. Housekeeping is available on request.
Mantra Castle Hill Sydney offers 84 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Cable televisions are provided. Accommodation at this 4.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Mantra Castle Hill Sydney. During your stay, you're just a quick walk from Norwest Business Park. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes a gym
  • Just a 4-minute drive from Hillsong Church and a few minutes from Castle Hill Country Club
Mantra Castle Hill Sydney offers its guests a fitness centre, a terrace, and a garden. WiFi is free in public spaces. The luxury Mantra Castle Hill Sydney also features a picnic area, laundry facilities, and a television in common area. Free self parking is available.

This 4.5-star Sydney hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 5 November 2025 to 31 January 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per stay.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50 per stay
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Mantra Castle Hill Sydney Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 253 out of 790 reviews
Rating 8 - Good. 299 out of 790 reviews
Rating 6 - Okay. 129 out of 790 reviews
Rating 4 - Poor. 59 out of 790 reviews
Rating 2 - Terrible. 50 out of 790 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Barbara

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful
Stayed 2 nights in Nov 2025

2/10 Terrible

Annie

Travelled with partner
Disliked: Cleanliness, amenities
Wouldn't stay there again!! Staff were pleasant but very disorganised. Room 3 out of 10 for clean. We got locked out of our room (key would not engage) twice. we went out arrived home at 11.30 couldn't get in AGAIN had to get someone out of bed to let us in. Position awful tradie entrance through industrial estate at rear.
Stayed 1 night in Nov 2025

4/10 Poor

Ole

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty ,shower door broken , did not use the shower.
Stayed 1 night in Nov 2025

2/10 Terrible

Sung

Stayed 1 night in Nov 2025

4/10 Poor

Derek

Liked: Staff & service
Disliked: Cleanliness
Dirty carpets, the mouldy curtains aren’t big enough to cover the windows fully. There was no hand/body wash in the dispensers either in the shower or above the hand basin. The lid of the bin in the room didn’t open.
Stayed 2 nights in Oct 2025

2/10 Terrible

Adrian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin took 45 minutes, as rooms were not cleaned and ready for guests. There were about eight people in the check-in desk with complaints about the rooms. Our room hadn't been vacuumed and the bathroom had blood in the shower and the sink.
Stayed 1 night in Oct 2025

2/10 Terrible

stuart

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Booked last minute. A couple of issues around the reservation but the receptionist was great. First room we were given had German cockroaches running over the sink so we were moved to a second room. Seemed ok in the dark but woke up this morning to an unclean room. Not clean, floors not vacuumed, shower head and stall in need of attention, grubby, worn out furniture. I wasn’t expecting a lot but the basics weren’t covered. Left room to return to the car to find it covered in bird poo as nests of birds are living in the car park. Wouldn’t recommend it.
Stayed 1 night in Oct 2025

4/10 Poor

Darin

Liked: Staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Coralee

Stayed 2 nights in Sep 2025

4/10 Poor

Andi

Liked: Staff & service
Disliked: Property conditions & facilities
Floor and room stank of smoke. Bathroom dirty. Kitchen sticky. Plates and mugs were so stick, they stuck to the shelf in the cupboard. Generally run down. Accor have let standards slip. They are all issues that are management reaponsibilities. Zero attention to detail.
Stayed 1 night in Jul 2025

4/10 Poor

Malcolm

Liked: Staff & service
Disliked: Property conditions & facilities
I will say the staff are polite and friendly. This property is aimed at tradies and similar who are working away from home for the week. It is in need of complete renovation - it is life expired. I had to refuse the first room allocated to me because it was dirty in the kitchenette, bathroom and the main living space. It hadn't even been vacuumed. The rooms facing the industrial estate are prone to early morning noise - garbage trucks coming and going and the like. You stay here because you need to be in the area for work or family, but not really for any other reason. There are other similar options within 1-2km of this property. I'd suggest checking them out unless they drop the price on this one.
Stayed 4 nights in Jul 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Rebecca

Disliked: Staff & service, property conditions & facilities
It took four rounds to get the key to work, receptionist was dismissive and told me we were not using the key nicely,
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Stayed 1 night in Jun 2025

4/10 Poor

MARLENE

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Curtains torn. Not enough cutlery. Noisy foyer and elevator area by staff.
Torn curtain
Missing globe
Torn curtains again
Stayed 4 nights in Jul 2025

2/10 Terrible

Tabitha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dusty and in desperate need of refurbishment!
Stayed 1 night in Jul 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service and warm welcome
Stayed 4 nights in Jul 2025

2/10 Terrible

Rocci

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The Mantra Castle Hill was hard to find. Our floor smelled like smoke and was dirty. The shower was dirty and kitchenette hadn’t been cleaned
Stayed 2 nights in Jun 2025

4/10 Poor

James

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Kath

It’s in a factory area
Stayed 1 night in Jun 2025

4/10 Poor

Lynne

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Good car parking. Charmless hotel with very basic rooms. The ancient beds need changing out as the mattresses are all springs. Tiny bathrooms. Accor have well and truely milked this one well beyond its depreciation date.
Stayed 2 nights in May 2025

2/10 Terrible

Stephen

Business traveller
Disliked: Cleanliness, property conditions & facilities
Location not ideal. Air conditioner didn’t work. Roof leaked. Light in bedroom could not be turned on without the fan blowing at max speed
Stayed 2 nights in May 2025

2/10 Terrible

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Allocated Level:403A The room had a blown light in lounge room, soiled bed linen (disgusting), Balcony tiles were mouldy covered in leaves and growing weeds and cobwebs. Garbage in bins from previous occupants, sliding door tracks were mouldy including step with dirt and cobwebs. Limited amount of cutlery, crockery, NO tea towel and Toilet had NO paper. Kitchen-NO dish liquid. Changed Rooms to Level:504A - Bedroom window there were holes in the fly screen, No remote for fan and curtains not sliding properly. Lounge room Curtains not sliding properly in track. Kitchen - stale food smell around the stove and exhaust. Light in fridge blown and minimal crockery and cutlery eg: one drinking glass only. Cockroaches and no dish liquid. Common areas - Entry to Car Park -Gate broken all traffic via EXIT - safety issue and inside Lift - Door filthy and a broken grab rail-Safety issue. Well overpriced by at least 50% due to run down state overall
Stayed 4 nights in Apr 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
Comfortable and convenient
Stayed 8 nights in Apr 2025

6/10 Okay

Brian

Travelled with family
Liked: Staff & service

Adequate

Pleasant and helpful people at reception, who gave us an early checkin to one of our rooms. It was located close to the motorway and had free parking on site. The rooms were adequate for a one night stay, with tea and coffee making facilities. The showers were very good - pressure and hot. The air conditioner in one of the rooms did not work very efficiently and needed dusting. The mattress was flat and lumpy. The area outside near the carpark had a lot of rubbish and cigarette butts around. It needed a cleanup. It did not look very appealing, being the entrance to the reception area, which is located at the back of an industrial area. We expected a better standard from a Mantra/Accor property.
Stayed 1 night in Apr 2025