Mercantile Hotel The Rocks

3.0 star property

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Photo gallery for Mercantile Hotel The Rocks

Lunch and dinner served
Serves breakfast, lunch and dinner
Serves breakfast, lunch and dinner
Front of property – evening/night
A hotel room with two beds, a wooden door, a small round table with water bottles, and a hanging light fixture.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
25 George Street, The Rocks, NSW, 2000
  • Place, Circular Quay
    ‪1 min walk‬
  • Place, The Rocks Markets
    ‪2 min walk‬
  • Place, Sydney Harbour Bridge
    ‪5 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min drive‬

Room options

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Comfort Double or Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Traditional Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Traditional Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Mercantile Hotel The Rocks

A restaurant, a bar/lounge and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, a hair salon, a TV in a common area and a front desk safe are on-site. Housekeeping is not available.
Mercantile Hotel The Rocks offers 14 accommodations with coffee/tea makers and free toiletries. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested.
Our customers tell us that they can't get enough of the helpful staff at Mercantile Hotel The Rocks. During your stay, you're just a quick walk from Circular Quay. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a meal at the bistro or drinks at the pub
  • Amenities include a front desk safe, an ATM and TV in a common area
  • Guests have great things to say about the location and the helpful staff
  • Steps from The Rocks Markets and Ken Done Gallery
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Mercantile Hotel The Rocks also features dry cleaning/laundry services, a hair salon, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Sydney hotel.

The Mercantile Hotel – This bistro serves lunch and dinner. Open daily.
The Mercantile Hotel – This pub specialises in Irish cuisine and serves breakfast, lunch, dinner and light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Mercantile Hotel
  • The Mercantile Hotel

Things to do

  • TV in common areas

Conveniences

  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Built in 1915
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Tuesday (noon - 7:00 PM) and Wednesday - Sunday (11:30 AM - 9:00 PM)
The check-in location differs from the property location; go to: [Bar]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property's front desk is open during the following times:
  • Monday - Tuesday: noon - 7:00 PM
The check-in location differs from the property location. To check in, guests will need to go to Bar
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Mercantile Hotel Rocks
Mercantile Hotel
Mercantile Rocks
Mercantile The Rocks The Rocks
Mercantile Hotel The Rocks Hotel
Mercantile Hotel The Rocks The Rocks
Mercantile Hotel The Rocks Hotel The Rocks

Mercantile Hotel The Rocks Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 333 out of 982 reviews
Rating 8 - Good. 412 out of 982 reviews
Rating 6 - Okay. 157 out of 982 reviews
Rating 4 - Poor. 54 out of 982 reviews
Rating 2 - Terrible. 26 out of 982 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous food and accommodation in a unique and historic area!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and atmosphere!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay. And, as always, great location.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Roza and Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Always enjoy our stay at the Merc. Great food, good staff, excellent music & fantastic location.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot great people
Stayed 1 night in May 2023
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from circular quay, friendly staff, nice meals
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Great staff, so flexible, perfect location for everything.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location

Great stay ( as always) excellent location, food & staff.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Megan

Liked: Staff & service, property conditions & facilities
Friendly staff and flexible check in
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and polite. Hotel was in a great area, so easy to get around.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service
Great price and location for a stay if you are going on a cruise from Circular Quay. Rooms are older but clean, staff were lovely.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

madalin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it here. Staff were so friendly. And it was a great location
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Jacob

Liked: Staff & service
Staff were friendly. Very convenient location.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for a great price

Brilliant place to stay, great area and awesome price. The location cannot be understated
Stayed 1 night in May 2023
Verified

10/10 Excellent

Karen

Liked: Staff & service, amenities
Service at bar excellent and beautiful food
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old fashioned place and room.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service
Love the location, the Harbour Bridge end of George St. An Irish pub, great food, the staff are terrific, the hotel's very old, being renovated bit by bit.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Kelly

Liked: Property conditions & facilities
Convenient and close to harbour
Stayed 1 night in Oct 2023
Verified

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the area,the staff are bright and helpful
Stayed 3 nights in Nov 2022
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, very central in the city, close to the harbour and very spacious
Stayed 1 night in Jul 2023
Verified

8/10 Good

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to ferries, trains and restaurants/bars. Quiet affordable.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old pub with old charm

If you like staying in pubs than this little old pub is great! Fantastic position almost under Sydney Harbour Bridge easy to get around
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed this wonderful old building and the modern bathroom facilities within it.
Stayed 1 night in Oct 2022