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Sydney Harbour Hotel

4.0 star property

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Photo gallery for Sydney Harbour Hotel

Outdoor pool, pool loungers
Breakfast, lunch, dinner served; local and international cuisine
Reception
Reception
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
55 George Street, The Rocks, NSW, 2000
  • Place, The Rocks Markets
    ‪1 min walk‬
  • Place, Overseas Passenger Terminal
    ‪3 min walk‬
  • Place, Circular Quay
    ‪7 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Queen

In-room safe, desk, iron/ironing board, free WiFi

Queen

8.2 out of 10
Very good
(108 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Queen Room

In-room safe, desk, iron/ironing board, free WiFi

Accessible Queen Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room with Harbour View

Queen Room with Harbour View | In-room safe, desk, iron/ironing board, free WiFi

Queen Room with Harbour View

7.2 out of 10
Good
(15 reviews)
  • Harbour view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Two Double Beds

8.2 out of 10
Very good
(66 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King

Superior King | In-room safe, desk, iron/ironing board, free WiFi

Superior King

8.0 out of 10
Very good
(55 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Beds with Harbour Views

In-room safe, desk, iron/ironing board, free WiFi

Two Double Beds with Harbour Views

8.0 out of 10
Very good
(8 reviews)
  • Harbour view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King with Harbour View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Harbour View

8.4 out of 10
Very good
(26 reviews)
  • Harbour view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King with Harbour View

In-room safe, desk, iron/ironing board, free WiFi

Deluxe King with Harbour View

8.4 out of 10
Very good
(9 reviews)
  • Harbour view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Executive King | In-room safe, desk, iron/ironing board, free WiFi

Executive King

8.0 out of 10
Very good
(14 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ambassador Harbour View

Ambassador Harbour View | In-room safe, desk, iron/ironing board, free WiFi

Ambassador Harbour View

9.2 out of 10
Wonderful
(5 reviews)
  • Harbour view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property – evening/night
Harbour Rocks by Ode Hotels
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.4 out of 5, Excellent, 1,008 reviews
The price is CHF 182
includes taxes & fees
8 Mar - 9 Mar
Harbour Rocks by Ode Hotels

About this property

Sydney Harbour Hotel

An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a hot tub, valet parking and dry cleaning.
Sydney Harbour Hotel offers 176 accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Sydney Harbour Hotel. During your stay, you're just a quick walk from Sydney Harbour Bridge. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy local and international cuisine while dining at Playfair Terrace
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, convenience store and a gift shop
  • Guests have great things to say about the pool and the location
  • Steps from Overseas Passenger Terminal and 8 minutes on foot from Sydney Harbour Bridge
Sydney Harbour Hotel offers its guests an outdoor pool and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, gift shops/newsstands, and a fireplace in the lobby are also featured at Sydney Harbour Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Sydney hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Playfair Terrace – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured valet parking on site (AUD 75 per night)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Playfair Terrace
  • The Lobby Bar

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • 8 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 15 for children
  • Valet parking fee: AUD 75 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Old Sydney
Holiday Inn Old Sydney Hotel
Holiday Inn Old Sydney Hotel Rocks
Holiday Inn Old Sydney Rocks
Holiday Inn Rocks
Holiday Inn Rocks Old Sydney
Holiday Inn Rocks Sydney
Holiday Inn Sydney Rocks
Old Holiday Inn Sydney
Sydney Holiday Inn Rocks
Holiday Inn Old Sydney Rocks Hotel

Sydney Harbour Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 974 out of 2091 reviews
Rating 8 - Good. 681 out of 2091 reviews
Rating 6 - Okay. 292 out of 2091 reviews
Rating 4 - Poor. 101 out of 2091 reviews
Rating 2 - Terrible. 43 out of 2091 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit out dated, needs a good paint
Stayed 1 night in Nov 2025

10/10 Excellent

Michael Joe

Stayed 3 nights in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location and a great/comfortable bed
Stayed 2 nights in Dec 2025

8/10 Good

DR MAYUR

Travelled with family
Liked: Cleanliness
The hotel is very conveniently located to the cruise port. Unfortunately, the hotel is quiet outdated but cozy. The staff is very mice and helpful. Do not expect Hyatt, Hilton, or Marriott standards. I would stay here again for the convenient location and close proximity to everything.
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2025

10/10 Excellent

John, Kingston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and superb staff!
Stayed 3 nights in Nov 2025

10/10 Excellent

Emma

Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 3 nights in Nov 2025

10/10 Excellent

Jorge

Stayed 1 night in Nov 2025

10/10 Excellent

John, clinton

Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Stayed 1 night in Nov 2025

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff were lovely, very helpful. Room ok but with 4 adults bit tight photo looked different No problem with security deposit per night but didn't know at the time of booking and very quick quick to come out of account , still waiting to go back in Overall great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The room had a bathtub!!! First one after travelling for a month. Great bed, quiet and dark.
Stayed 2 nights in Nov 2025

4/10 Poor

Ben

Disliked: Cleanliness
Got given a room which was already assigned to someone else initially. Then woken by two false fire alarms the same night. Generally dated interior and rooms have a strange smell. Only redeeming features are location and rooftop pool.
Stayed 2 nights in Nov 2025

4/10 Poor

Frances

Stayed 2 nights in Nov 2025

10/10 Excellent

Rosie

Stayed 4 nights in Nov 2025

8/10 Good

Keith

Liked: Cleanliness
Comfortable room with balcony. Staff very nice. Great location False fire alarm at midnight was not fun!! Twice in one night.
Stayed 2 nights in Nov 2025

2/10 Terrible

Alun

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Mid-stay, my room was reallocated to another guest. They walked into my room (with a key supplied by hotel) while changing and showering. The implications for such a poorly run hotel is significant. What if I had been a single woman, or some of my possessions were missing upon my return?? I complained to the hotel and got very little in the way of explanation or apology. They offered a free breakfast, but I don’t think that even goes part way to resolving my experience. I’m waiting for hotels.com to attempt to resolve before involving my credit card company. Dated hotel with poor facilities. The hotel is run by a skeleton crew with little understanding. During the 1am fire drill, there were no visible sign of staff. During the second alarm, guests were standing on balconies internally with no info or intention of evacuation. Good location and reasonably priced, but I’d look elsewhere for a stay in Sydney. The hygiene and housekeeping were also a disaster. I can’t upload pictures to this review. AVOID THIS HOTEL!!!
Bathroom filth
Stayed 2 nights in Nov 2025

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but this hotel is very tired, bathroom was very basic like a 2 star hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, room comfort
Great location and tidy hotel. Rooftop pool and hot tub were great!
Stayed 6 nights in Nov 2025

8/10 Good

Kerri Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is amazing. Rooms are always clean too but the lifts, small stairs and long walk to the rooms are inconvenient. The late check in also bit difficult.
Stayed 2 nights in Nov 2025

6/10 Okay

Collette

Travelled with group
Liked: Staff & service
Staff were very helpful and polite. Hotel is dated and rooms are average. We were allocated a room where the bathroom was is a very poor state with a small ceiling trap door that had brown substance leak which looked like it had been there sometime and bathroom in general was not good. However reception changed our room which was better. Location is excellent. Wouldn’t stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Bobby, Aiken

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were courteous and helped with storing our luggage until our room was available later in the day. Nostalgic hotel so don’t expect modern decor and fixtures. Best location for sightseeing and getting on/off cruise ship. Several great restaurants, bars, public transportation, and shopping in walking distance. Rooftop pool is fantastic. Highly recommend!
Stayed 3 nights in Nov 2025

10/10 Excellent

Haecy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We want to specifically commend Marcy, the Housekeeping Manager, for turning our first trip to Sydney into a memorable, comfortable experience. Her personal attention ensured my parents and I were exceptionally well-taken care of and felt right at home. She is a phenomenal asset whose commitment to guest comfort elevated our entire experience.
Stayed 3 nights in Nov 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean
Stayed 2 nights in Nov 2025