25 Aug 2022 by Diane
Dear Tracy, Thank you for taking the time to tell us about your experience at the Swissôtel Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are certainly will review all the concern you have bought to our attention and we will ensure to provide improvement in the future.Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to the Swissôtel Sydney in the near future. Thank you. Kind regards, DianeReservation Manager
21 Mar 2024 by Swissôtel Sydney Team
Dear Andre,Thank you for your review.We are pleased you enjoyed your stay and hope you return to Swissotel Sydney again in the near future.Warm regards,Swissotel Sydney team
9 Feb 2024 by Swissôtel Sydney Team
Dear Andre,Thank you for your review. We appreciate your comments and are currently having our chairs in the restaurant steam cleaned as per our maintenance program.Warm regards,Swissotel Sydney team
Swissotel Sydney offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 10958 square feet (1018 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Swissotel Sydney. You'll have access to the indoor pool at a partner property. Parking is available for a fee. This 5-star Sydney hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge)
Swissotel Sydney offers 369 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Ten Stories – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Arches on Market – This bar serves lunch, dinner and light fare. Open daily.
ONEA – On-site café. Open selected days.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Spa & Sport has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
