2/10 – Ungenügend
Madeline
Mit einer Gruppe gereist
20. Okt. 2025
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
As someone who attended Syracuse University for four years and walked by this hotel virtually everyday, I never thought to lookup the reviews. Boy was that a mistake. I attended the university's alumni weekend, and due to the conversion of the Sheraton to dorms, the Collegian was the only on campus option. Check-in was ok, asked the front desk lady if there were fridges in the rooms and she looked at me like I had three heads and said she did not know. While on the way to my room I saw multiple doors that looked as if they had been kicked in. The door was literally concave. The hallway leading up to my room looked like a frat house. Run down and just overall bad. Entered the room and it was dark, super humid, the bathroom had no drain stopper and a never-ending drip. Unknown marks on the wall, bedding put on wrong etc. My friend and I felt the room was overall gross and the hotel was not a 4 star hotel by any means. We were about to leave when someone came BANGING on our door yelling HOUSEKEEPING. I exclaimed that we did not need house keeping as we just checked in, and this person banged on the door again extremely loudly. So loudly I jumped back and thought he was trying to force his way in. He came in and threw a dingy mini fridge on the ground and left. We were anxious since we walked in the room as we are young women. Finally read reviews and were horrified. Bed Bugs, Roaches blood and feces in bedding you name it. Stay away.
Madeline
Aufenthalt von 2 Nächten im Oktober 2025