Courtyard Syracuse Downtown At Armory Square

3.0 star property

Choose dates to view prices

Photo gallery for Courtyard Syracuse Downtown At Armory Square

View from property
Daily full breakfast for a fee
Exterior
Property amenity
1 bedroom, premium bedding, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

View in a map
300 West Fayette Street, Syracuse, NY, 13202
  • Armory Square
    ‪2 min walk‬
  • Landmark Theatre
    ‪5 min walk‬
  • Destiny USA
    ‪3 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(26 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Courtyard Syracuse Downtown At Armory Square

Hotel with an indoor pool, near Syracuse University
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Change of towels is available on request
Courtyard Syracuse Downtown At Armory Square offers 102 accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Courtyard Syracuse Downtown At Armory Square. During your stay, you're just a quick walk from Armory Square. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at The Bistro®
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Syracuse University and a few minutes from Destiny USA
Courtyard Syracuse Downtown At Armory Square offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 876 square feet (81 square metres) and includes conference space. The business-friendly Courtyard Syracuse Downtown At Armory Square also features coffee/tea in common area, a fireplace in the lobby, and laundry facilities. Parking is available for a fee. A complete renovation of Courtyard Syracuse Downtown At Armory Square was completed in April 2024.

This 3-star Syracuse hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
The Bistro® – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 5 to 20 for adults and USD 6 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro®

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 876 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - April 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 20 for adults and USD 6 to 20 for children
  • Covered self-parking fee: USD 19 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Armory Square
Courtyard Armory Square Hotel
Courtyard Armory Square Hotel Syracuse Downtown
Courtyard Syracuse Downtown Armory Square
Courtyard Syracuse Downtown Armory Square Hotel
Courtyard Syracuse Downtown At Armory Square Hotel
Courtyard Syracuse Downtown At Armory Square Syracuse
Courtyard Syracuse Downtown At Armory Square Hotel Syracuse

Courtyard Syracuse Downtown At Armory Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 329 out of 624 reviews
Rating 8 - Good. 188 out of 624 reviews
Rating 6 - Okay. 57 out of 624 reviews
Rating 4 - Poor. 33 out of 624 reviews
Rating 2 - Terrible. 17 out of 624 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lesley

Stayed 1 night in May 2025

10/10 Excellent

Stephane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Anthony, Denville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived on my room and the floor in the entryway had two saturated spots. Also the made bed had a soaking wet hand towel on it. I called up the front desk and reported it immediately to let them know that we didn't get the front the floor wet and that the bed needed. The sheet changed as we walked in and they never came up to change the sheet or check the issue
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Amy

Stayed 1 night in May 2025

6/10 Okay

Paulette

Travelled with family
Lack of communication - room was not cleaned - towels not replenished - front desk staff lacked communication skills
Stayed 2 nights in May 2025

4/10 Poor

Angela

Stayed 1 night in May 2025

2/10 Terrible

John

Disliked: Staff & service

Do NOT stay here

The girl at check in had no personality and was rude as we were 1/2 hour early. I stay in hotels all around the world. When people are coming to a hotel they have traveled a distance and are tired. Your staff needs to be schooled on how to welcome their guests. HORRIBLE customer service
Stayed 2 nights in May 2025

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rosalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very respectful.
Stayed 1 night in May 2025

8/10 Good

Jeremy

Stayed 1 night in May 2025

8/10 Good

James

Liked: Amenities
Very welcoming, attentive staff.
Stayed 2 nights in Apr 2025

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean updated. Close to the Dome
Stayed 2 nights in Apr 2025

6/10 Okay

Stephanie

It was a bit loud
Stayed 1 night in Apr 2025

10/10 Excellent

marci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar staff was not very pleasant. Otherwise clean and comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place to Stay

Our stay was very nice. The staff were very courteous, friendly and helpful. I thought the Bistro would have been more like a restaurant. It would gave been nice if they offered a breakfast buffet like other hotel chains.
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Stayed 1 night in Mar 2025

8/10 Good

Timothy

Stayed 3 nights in Apr 2025

8/10 Good

John, Canandaigua

Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities
Nice place and very nice staff
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good local bars and restaurants
Stayed 1 night in Mar 2025

6/10 Okay

THORNA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The location is amazing for a visit to Syracuse University, but the front desk staff one person in particular just wasn't helpful every time she was approached via phone or in person. When asked to check in 3-4hrs early coming off a redeye, her immediate response was no. I responded the hotel isn't sold out so why not. She responded well a room may not be ready. Which absolutely makes no sense, if the hotel isn't sold out..Then when I called down and informed whomever answered the phone that I was ready for our room to be cleaned, I was told by the her that I can't have my room cleaned today. When I said I informed them last night that I would like to have my room cleaned, which you have to do, due to covid...although covid has come and gone... she told me one minute and put me on hold. Then came back and said ok, I see your on the list. The appropriate thing to do is check the list first oppose to just telling me no. I want nothing to do with anyone with that type of disposition. On a 3rd attempt to ask about a place for brunch on Sunday, I wanted to get her opinion and the hours of the place and no help there either. In fact she said she doesn't do that type of service and I said what like concierge and she said yes. I understand this isn't 4 Seasons, but no one like this should be working in hospitality..period! If Syracuse is our school, I will never stay at this hotel again..NEVER!
Stayed 2 nights in Feb 2025

10/10 Excellent

Bert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds can use some work. Very hard and pillows have zero support. Otherwise stay was first class.
Stayed 1 night in Mar 2025