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The Craftsman Inn & Suites

3.5 star property
VIP Access

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Photo gallery for The Craftsman Inn & Suites

Lunch and dinner served, American cuisine
Reception
Terrace/patio
Desk, laptop workspace, blackout curtains, iron/ironing board
Lunch and dinner served, American cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Bar

Explore the area

Map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Green Lakes State Park
    ‪3 min drive‬
  • Syracuse University
    ‪9 min drive‬
  • JMA Wireless Dome
    ‪13 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Traditional Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Traditional Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Craftsman Inn & Suites

Hotel in Fayetteville with free breakfast and 24-hour fitness centre
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and conference space. Change of towels is available on request
The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 55-inch LCD televisions come with premium cable channels.

This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Craftsman Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Towne Center Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at The Craftsman Wood Grille
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort, cleanliness and comfy beds
  • 13 minutes by car from Syracuse University and 14 minutes from Destiny USA
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2025 square feet (188 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly The Craftsman Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Fayetteville hotel.

Guests are served a free continental breakfast daily from 6 AM to 10 AM.
The Craftsman Wood Grille – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Craftsman Wood Grille

Things to do

  • 24-hour gym
  • Evening entertainment

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,025 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 5 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

The Craftsman Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 820 out of 1090 reviews
Rating 8 - Good. 183 out of 1090 reviews
Rating 6 - Okay. 57 out of 1090 reviews
Rating 4 - Poor. 19 out of 1090 reviews
Rating 2 - Terrible. 11 out of 1090 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
In town for job interview. Was very happy not to have long hallway to get to my room with several suitcases. We ate dinner every night at the grilll- great food.
Stayed 1 night in Feb 2025

10/10 Excellent

Franklin, E. Amherst

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very nice as I’ve stayed there many times for work but this last trip was a bit of an inconvenience. The room next to mine had a larger dog that was being left in the room for the entire day causing it to bark nonstop, which made it incredibly hard to work from my room. I notified the front desk various times but nothing was done about it.
Stayed 1 night in Feb 2025

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Awesome night stay and great restaurant attached! thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place.

Our stay at was absolutely wonderful! The hotel was incredibly clean, well-maintained, and easy to access. The restaurant on the property is also top notch with a very great happy hour menu. One of the highlights for us was that our dog was welcome to stay with us, which made our trip even better. The room itself was impressively spacious, beautifully decorated, and spotless. Additionally, the hotel's location was perfect—close to everything we wanted to explore. If I had to mention any areas for improvement, the pet fee in my opinion is a bit high at $75 per night but that seems to be the going rate in that area. However, these were minor details compared to the overall great experience. I highly recommend the Craftsman to anyone looking for a clean, well-managed, and pet-friendly place to stay with outstanding hospitality. We would absolutely stay here again!
Stayed 1 night in Jan 2025

10/10 Excellent

kimberlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. We were there after a long road trip. They gave our dog a bag of treats! I highly recommend this hotel if you’re in the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

CHINEDU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Well run establishment.
Stayed 1 night in Feb 2025

10/10 Excellent

Tirana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to amentities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ellis, Trumansburg

Stayed 3 nights in Mar 2025

10/10 Excellent

Carin, Fairfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant right next door with cool atmosphere
Stayed 1 night in Mar 2025

10/10 Excellent

Nanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy atmosphere. Adjoining restaurant made it easy to grab a late dinner
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Mar 2025

10/10 Excellent

Colleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Best customer service we have had at a hotel in quite some time.
Stayed 2 nights in Mar 2025

8/10 Good

Katie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, just noisy if you are near the elevator or front
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawntel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with our stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and nice . People were friendly. Restaurant was wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

David Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful inn, highly recommend.
Stayed 4 nights in Feb 2025

8/10 Good

Gina

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025