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The Craftsman Inn & Suites

3.5 star property
VIP Access

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Photo gallery for The Craftsman Inn & Suites

Lunch and dinner served, American cuisine
1 bedroom, desk, laptop workspace, blackout curtains
Exterior
Meeting facility
Lunch and dinner served, American cuisine

Popular amenities

  • Gym
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Green Lakes State Park
    ‪3 min drive‬
  • Syracuse University
    ‪9 min drive‬
  • JMA Wireless Dome
    ‪13 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Traditional Room, 2 Double Beds

1 bedroom, desk, laptop workspace, blackout curtains

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(59 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Craftsman Inn & Suites

Hotel in Fayetteville with free breakfast and 24-hour fitness centre
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and conference space. Change of towels is available on request
The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 55-inch LCD televisions come with premium cable channels.

This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Craftsman Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Towne Center Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at The Craftsman Wood Grille
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds, cleanliness and overall comfort
  • 13 minutes by car from Syracuse University and 14 minutes from Destiny USA
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2025 square feet (188 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly The Craftsman Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Fayetteville hotel.

Guests are served a free continental breakfast daily from 6 AM to 10 AM.
The Craftsman Wood Grille – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Craftsman Wood Grille

Things to do

  • 24-hour gym
  • Evening entertainment

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,025 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 5 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

The Craftsman Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 883 out of 1179 reviews
Rating 8 - Good. 200 out of 1179 reviews
Rating 6 - Okay. 62 out of 1179 reviews
Rating 4 - Poor. 21 out of 1179 reviews
Rating 2 - Terrible. 13 out of 1179 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Tara

Stayed 2 nights in Apr 2025

10/10 Excellent

Chara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good, convenient, fit for purpose..
Stayed 3 nights in Mar 2025

10/10 Excellent

LauryAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was new and nice and lovely breakfast included
Stayed 1 night in Apr 2025

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally friendly and the hotel had a unique curb appeal.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 2 nights in Mar 2025

10/10 Excellent

MANOHAR

Stayed 3 nights in Apr 2025

10/10 Excellent

Christa

Stayed 1 night in Apr 2025

10/10 Excellent

Leigh

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rustic retreat

This is a very nice smaller hotel that’s attached to a very nice upscale restaurant. The rooms are nicely appointed and breakfast had a variety of foods.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute property with a great restaurant attached.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, clean rooms and bathrooms. Super comfy bed. Area in lobby to sit in front of fireplace. Restaurant attached. Great breakfast. Near stores and highways. No parking fee but a $50 deposit was require and returned a couple days after check out. Worth it.
Stayed 1 night in Apr 2025

10/10 Excellent

Priya, New City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, updated and great restaurant.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Acupuncture

Disliked: Cleanliness, staff & service, amenities
I called several times to make sure when i checked in that I was reserved a non smoking room with no air fresheners and no fragrances sprayed in it. I was ok with it taking me many phone calls to accomplish this. I was ok with them asking me to call the morning of checkin to remind them of this. I appreciated them accommodating these allergies. But we got there, and they had us wait 30 min for a room after our check in time only for the cleaning lady to tell us the last person in there had dogs, and then she sprayed it full of fragrance to make up for dog smell. Given that I had worked with the front desk to be sure there were no fragrances, and they assured me they would convey the message to the cleaning staff, and we even waited an extra 30 min while they didn't have the room ready yet even though we came just after check in, I give a 1 star review, cannot recommend. It is at least safe though.
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Amenities
Very clean, up to date, and great service.
Stayed 2 nights in Apr 2025

8/10 Good

Renee

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Nice hotel. The only downsides were that we could hear people moving around on the floor above us and there was no transportation available to the JMA Wireless dome.
Stayed 1 night in Apr 2025

10/10 Excellent

Diego

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, good breakfast options, comfy bed. The only downside was noise from the other guests, who weren’t necessarily being loud, you just hear everything (doors closing, both inside and car doors outside, people walking down the hall, etc.) ear plugs would have probably helped a lot
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

George

Travelled with family and small children
Liked: Amenities
Well maintained, staff extremely accommodating
Stayed 1 night in Apr 2025

2/10 Terrible

Russell

Stayed 1 night in Apr 2025

8/10 Good

Justine

Stayed 1 night in Apr 2025

10/10 Excellent

ana

Stayed 1 night in Mar 2025