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Tru By Hilton Syracuse-Camillus

2.5 star property

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Photo gallery for Tru By Hilton Syracuse-Camillus

Lobby sitting area
Exterior
1 bedroom, down duvets, in-room safe, blackout curtains
Business centre
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Gym

Explore the area

View in a map
116 Township Blvd, Camillus, NY, 13031
  • Place, Camillus Forest Unique Area
    ‪2 min drive‬
  • Place, Destiny USA
    ‪11 min drive‬
  • Place, Syracuse University
    ‪12 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds

8.2 out of 10
Very good
(44 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

7.8 out of 10
Good
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

Hearing Accessible Room With 2 Queen Beds And Bathtub

  • Sleeps 4

Similar properties

Reception
Tru By Hilton Syracuse North Airport Area
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,004 reviews
The price is CHF 92
includes taxes & fees
7 Dec - 8 Dec
Tru By Hilton Syracuse North Airport Area

About this property

Tru By Hilton Syracuse-Camillus

Art Deco hotel connected to a shopping centre in Camillus with free breakfast
This hotel features a fitness centre, a snack bar/deli and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site. Weekly housekeeping is available.
Tru By Hilton Syracuse-Camillus offers 92 accommodations with a safe and free newspapers. Beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include bathrobes and complimentary toiletries.

This Camillus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Syracuse-Camillus. During your stay, you'll be connected to a shopping centre and close to New York State Fairgrounds. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and basketball
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from New York State Fairgrounds and 10 minutes from Destiny USA
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A fitness centre, a terrace, and an arcade/games room are also featured at the family-friendly Tru By Hilton Syracuse-Camillus. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Camillus hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • High chair
  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Syracuse-Camillus Hotel
Tru Hilton Syracuse-Camillus
Tru By Hilton Syracuse-Camillus Hotel
Tru By Hilton Syracuse-Camillus Camillus
Tru By Hilton Syracuse-Camillus Hotel Camillus

Tru By Hilton Syracuse-Camillus Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1002 reviews
Rating 8 - Good. 221 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Merri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tru Hiltons are my favorite chain

Love all of the Tru hotels--clean, modern, nice amenities and lounge/game area. And the most creative marketing. Rooms are bright & clean with cool features. Especially love the lemon body wash. Great breakfast with fresh yogurt and lots of options. One of the best free breakfasts at a hotel chain
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Cory

Liked: Property conditions & facilities
Nice property. Desk staff uninterested. Stayed 6 days and room was only cleaned and serviced twice. On the two days it was serviced bed was barely made. Had to ask for fresh towels. When asked about cleaning room we were told that hotel was full and staff had been working overtime so I guess because we were not checking out our room was skipped. Hotel is very nice and seems fairly new but without regular cleaning it will deteriorate quickly.
Stayed 5 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service

Just ok.

When we checked in there were two people at the desk and neither greeted us. I had interrupt them and it was clear that I was inconveniencing them. The hand written signs were half wiped off by the elevator. Things in the room were scratched and dingy and there was hair all over in the corners of the bathroom. Definitely not worth what we paid for the night.
Stayed 1 night in Aug 2025

10/10 Excellent

Smitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great mid-way stop for us with lots of dining options nearby.
Stayed 1 night in Aug 2025

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to major stores for our daughter's move in needs for SU.
Stayed 2 nights in Aug 2025

2/10 Terrible

Cedric

Stayed 1 night in Jul 2025

10/10 Excellent

John D

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location for visiting the Lakeview Amphitheater!
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

We enjoyed our stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 1 night in Jul 2025

8/10 Good

Peter, Great Falls

Stayed 1 night in Aug 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel with amazing views of Costco!
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This isn’t the five star hotel you want for a luxurious vacation. It’s a clean, convenient hotel with strong and personable staff, and free breakfast. Parking and neighborhood stores and restaurants are all convenient.
Stayed 3 nights in Aug 2025

10/10 Excellent

heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2025

6/10 Okay

Armaan

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
The ac was making noise and we weren’t accommodated
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Was great but wall had pop splashed in them in spots.
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy checking and stay

We got there late and left super early to fly out, but it was convenient and easy check in with some nice amenities and restaurants around within walking distance.
Stayed 1 night in Jul 2025

10/10 Excellent

Andy

Stayed 1 night in Jul 2025

10/10 Excellent

TAMMY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Staff was very friendly and professional
Stayed 3 nights in Jul 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Convenient

Rooms were clean and well organized. Staff was friendly. Great soap, shampoo, conditioner and lotions and in cool dispensers. Breakfast was delicious. Enjoyed the lobby lounge games for relaxation outside the room. Location very convenient to get to Syracuse and other local towns.
Stayed 2 nights in Jul 2025

6/10 Okay

Joan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Small room & overpriced

We stayed here 1 night because it was close to my class reunion. I stay at Hiltons often, but this is not what I expected for the ridiculous price. (The price was not normal. Obviously Increased because of the car show this weekend). Two Queen beds, but Very small room. No place for suitcase. No closet. Just a hanging bar with a couple hangers, with mini frig underneath. Mini ironing board, which was Hanging on the wall above mini frig. 1 nightstand between the beds. Not a typical Hilton. On a good note. The staff was friendly and helpful.
Stayed 1 night in Jul 2025