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Tru By Hilton Syracuse-Camillus

2.5 star property

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Photo gallery for Tru By Hilton Syracuse-Camillus

Lobby sitting area
Reception
Business centre
Down duvets, in-room safe, blackout curtains, free cots/infant beds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
116 Township Blvd, Camillus, NY, 13031
  • St. Joseph’s Health Amphitheater at Lakeview
    ‪6 min drive‬
  • New York State Fairgrounds
    ‪6 min drive‬
  • Destiny USA
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Down duvets, in-room safe, blackout curtains, free cots/infant beds

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down duvets, in-room safe, blackout curtains, free cots/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Down duvets, in-room safe, blackout curtains, free cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Down duvets, in-room safe, blackout curtains, free cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Down duvets, in-room safe, blackout curtains, free cots/infant beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Down duvets, in-room safe, blackout curtains, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Down duvets, in-room safe, blackout curtains, free cots/infant beds

Room, 2 Queen Beds

8.2 out of 10
Very good
(36 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Down duvets, in-room safe, blackout curtains, free cots/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

7.8 out of 10
Good
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Tru By Hilton Syracuse North Airport Area

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (1000)
The price is CHF 179
for 1 room
includes taxes & fees
9 Jul - 10 Jul
Tru By Hilton Syracuse North Airport Area

About this property

Tru By Hilton Syracuse-Camillus

Art Deco hotel connected to a shopping centre in Camillus with free breakfast
This hotel features a fitness centre, a snack bar/deli and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site. Weekly housekeeping is available.
Tru By Hilton Syracuse-Camillus offers 92 accommodations with a safe and free newspapers. Beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include bathrobes and complimentary toiletries.

This Camillus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Syracuse-Camillus. During your stay, you'll be connected to a shopping centre and close to New York State Fairgrounds. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and basketball
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by car from Syracuse University and 9 minutes from New York State Fairgrounds
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A fitness centre, a terrace, and an arcade/games room are also featured at Tru By Hilton Syracuse-Camillus. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Camillus hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free cot
  • Highchair
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Syracuse-Camillus Hotel
Tru Hilton Syracuse-Camillus
Tru By Hilton Syracuse-Camillus Hotel
Tru By Hilton Syracuse-Camillus Camillus
Tru By Hilton Syracuse-Camillus Hotel Camillus

Tru By Hilton Syracuse-Camillus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Christa

Stayed 2 nights in Mar 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

CYNTHIA

Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

I was pleasantly surprised. The staff was wonderful and the motel was clean and quiet. They also include a very nice breakfast. I would definitely stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super nice! Limited breakfast options but still included some hot options and pancake machine. Hotel overall was clean; fitness room was small but teens enjoyed the sports court. Restaurants and Costco within walking distance was very handy.
Stayed 2 nights in Mar 2025

8/10 Good

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are super nice; the hotel overall was very good! Restaurants and Costco close by are handy! Breakfast choices were limited
Stayed 1 night in Mar 2025

8/10 Good

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had trouble getting the tv to work. Staff was helpful and it was fixed. We also had difficulty connecting to the Wi-Fi. Again we had to contact the front desk for help. We didn’t have warm water for showers the next morning. The water was cool and never became even close to warm. Chilly start to the day.
Stayed 1 night in Mar 2025

6/10 Okay

Laura

Travelled with partner
Liked: Property conditions & facilities
Bug climbing around ceiling
Stayed 1 night in Mar 2025

8/10 Good

Coty

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Disliked: Staff & service

Not properly trained

Took 15 min to check in. The clerk clearly didn’t know what she was doing
Stayed 2 nights in Feb 2025

10/10 Excellent

CYNTHIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Delena

Very comfortable stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Margaret

Stayed 1 night in Feb 2025

6/10 Okay

Sayana

Disliked: Cleanliness, staff & service
Bedroom was not really clean, bathroom was not clean or shower. I had to clean my own.
Stayed 2 nights in Feb 2025

8/10 Good

Naveed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Travelled with partner
Everything was smooth and perfect
Stayed 1 night in Feb 2025

4/10 Poor

Melina

Travelled with family
Disliked: Property conditions & facilities
The first time I stayed I had an amazing time! This second stay however, included a loud family across the hall yelling into the night and the facility holding more than the specified amount on my card without any notice.
Stayed 1 night in Feb 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great price. Great breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have two suggestions. 1. Jimmy Dean sausage would be amazing instead of what you are using. 2. Put a vent in the bathroom. This would prevent too much moisture, make it possible to vent stinky odors and the wall paper was peeling off the wall in our bathroom. So this might save money on wallpaper maintenance in you bayhrooms.
Stayed 3 nights in Feb 2025

8/10 Good

venu

Stayed 1 night in Feb 2025

6/10 Okay

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water pressure in the shower was very slow and the hotel room floor was not as clean. Easy to track dirt. The price could be lower for room cost. A nice rubber floor matt could have been provided for the shoes or boots to be put on Also a few more coat hangers would have been nice. The hair dryer could be checked on a regular basis to ensure it will be safe for anyone to use. I did't like the sparks coming out of the front of it. So I informed the front desk of the issue. The elevators could be faster. They are really slow moving like the old fashion ones. The pavement could have been salted by the snow plow contractor due to really cold and icy weather to prevent hazards.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities

I LOVE Staying at Tru - But a Polite Request

I genuinely love staying at Tru hotels. I seek them out. They’re fun, in great shape usually (as a newer brand), and as an allergy sufferer, the hard floors and simple interiors are much more allergy friendly. In general, the staff are also great. Camillus was no exception. Great hotel. One thing that I have trouble understanding is why/how hotels place travelers BETWEEN groups who are spread across multiple rooms. On this trip, we were sandwiched between a team or scout troop (it was not clear) who were cross-crossing rooms and up talking and laughing past 2am. The hotel could have sought to be assured they were in adjacent rooms, perhaps at the end of the hall, to ensure other guests were minimally impacted. I did ask for quiet just once, but did not get too upset or ask again, since I didn’t want to ruin their time. My night of sleep - at that point - was already mostly ruined anyhow. Please, hotels, put some thought into how you schedule groups. They have just as much right to be there, and when they are young, it’s to be expected that they will try to be with friends and have fun. I want them to have the memory. I don’t want to be the grouch that rains on their parade. Let’s keep everyone happy by thinking about how you arrange rooms. It would probably keep everyone a tad happier. All of that said, the hotel was immaculate, the staff was kind, and I won’t hesitate to stay in the future. This was “just one of those nights” that might have been avoided.
Stayed 1 night in Feb 2025