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SORANO Hotel

4.0 star property
VIP Access

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Indoor pool, outdoor pool
Suite, 1 King Bed, Non Smoking, Terrace (SORANO SUITE) | Bathroom | Separate bathtub and shower, rainfall showerhead, free toiletries
Breakfast, lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
W1 3-1 Midorimachi, Tachikawa, Tokyo, 190-0014
  • Place, Green Springs Shopping Mall
    ‪1 min walk‬
  • Place, Showa Memorial Park
    ‪2 min walk‬
  • Place, Shinnyo-en Head Temple
    ‪15 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Non Smoking, Park View (Sky King)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Park View (Sky King)

9.2 out of 10
Wonderful
(5 reviews)
  • Park view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, Non Smoking, Park View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Studio, Non Smoking, Park View

8.8 out of 10
Excellent
(3 reviews)
  • Park view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Suite, Non Smoking (Spa Suite)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Suite, Non Smoking (Spa Suite)

  • Park view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, Non Smoking (Spa Suite - Dog Friendly)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Suite, Non Smoking (Spa Suite - Dog Friendly)

  • Park view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, Non Smoking, Park View (Wa Modern, Check-In 1pm, Out 10am)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room, Non Smoking, Park View (Wa Modern, Check-In 1pm, Out 10am)

9.6 out of 10
Exceptional
(14 reviews)
  • Park view
  • 52 sq m
  • Sleeps 6
  • 2 Large Single Futons
  • Free Wi-Fi

View all photos for Premier Room, Non Smoking, Park View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Premier Room, Non Smoking, Park View

9.6 out of 10
Exceptional
(14 reviews)
  • Park view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Terrace (SORANO SUITE)

Suite, 1 King Bed, Non Smoking, Terrace (SORANO SUITE) | Down duvets, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Terrace (SORANO SUITE)

  • Park view
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

SORANO Hotel

This smoke-free hotel features an indoor pool, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
SORANO Hotel offers 81 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Digital televisions are provided.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Our customers tell us that they can't get enough of the helpful staff at SORANO Hotel. During your stay, you're just a quick walk from Showa Memorial Park. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Japanese cuisine while dining at DAICHINO RESTAURANT
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and yoga classes
  • Steps from Green Springs Shopping Mall and 3 minutes on foot from Showa Memorial Park
  • Airport shuttle service available for a fee
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
SORANO Hotel offers its guests an indoor pool, an outdoor pool, a steam room, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, multilingual staff, and concierge services are also featured at SORANO Hotel. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Tachikawa hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
DAICHINO RESTAURANT – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. A children's menu is available.
SORANO ROOFTOP BAR – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 10:00 AM to 8:00 PM at scheduled times
  • Parking on site (JPY 2,200 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,080 to 3,080 for adults and JPY 2,200 to 3,080 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • DAICHINO RESTAURANT
  • SORANO ROOFTOP BAR

Things to do

  • Art gallery
  • Gym
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Steam room
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Built in 2020
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 22 June 2026 to 29 June 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 3080 to 3080 for adults and JPY 2200 to 3080 for children
  • Airport shuttle fee: JPY 2000 per person (one-way)
  • Airport shuttle fee per child: JPY 1000 (one-way), (from 6 to 11 years old)
  • Self-parking fee: JPY 2200 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 2200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sorano Hotel Hotel
Sorano Hotel Tachikawa
Sorano Hotel Hotel Tachikawa

SORANO Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 558 out of 765 reviews
Rating 8 - Good. 149 out of 765 reviews
Rating 6 - Okay. 37 out of 765 reviews
Rating 4 - Poor. 13 out of 765 reviews
Rating 2 - Terrible. 8 out of 765 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yuen Shan Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with excellent service
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new, modern hotel with a zen like vibe. Add the breakfast with your stay, worth the few yen more, served to order, not a cattle line buffett. Excellent staff service, genuinely friendly and well trained. Great location with near by shopping and terrific restaurants. Will definitely be back and highly recommended.
Courtyard with many small shops
Adjacent fountain
Path to Sorano
Room with a view
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are delighted with our stay @ SORANO Hotel. The service , the high quality of the rooms together with their breakfast has surpassed our expectations. Thank you!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hiroko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

HIROSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
happy time
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kay

Liked: Cleanliness
Best stay in Tokyo! Staff are super nice &friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Matanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this property I would definitely recommend!!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are 100% on point here..: amazing service and facilities at this beautiful hotel… near by there are a range of dining options and a safe beautiful liner garden walk to the near by rail station.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Karine

Liked: Staff & service, property conditions & facilities
Beautiful!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The friendly staff at this hotel fully exhibits top notch Japanese customer service. Highly recommend this hotel for clean & large rooms, the coffee & tea bar, and breakfast package. Great location across the street from Showa Kinen park and area has a variety of restaurant choices.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

KUBOTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality of staff was amazing
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful modern hotel in an incredible area with lots of great places to eat around. If you are trying to get to know Japan and don’t want to be in the middle of Tokyo just yet this is perfect
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Tomoko

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, big, beautifully decorated and very soothing decor that incorporates simplistic Japanese beauty. Staff exceptional.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding and very helpful.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay if you want to get away from the Hussle of the city.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful. Note that the breakfast consists of 3 choices. Consider this before you choose a package that includes the breakfast in the room price for a multi-day stay.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rumiko

Liked: Cleanliness, staff & service, property conditions & facilities
Great space and location for few days stay for a family of four. Easy access to the train station, shopping areas, and park. Hotel staff are pretty friendly and I love their cafe space.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Lorelie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely gorgeous. The hospitality was amazing. The only thing is that if you have tattoos, you’re not able to go into the pool unless you wear a cover up provided by the hotel, which is similar to a wet suit.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Aki

Liked: Cleanliness, amenities, property conditions & facilities
The most amazing and beautiful place! So relaxing and the team is so kind.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, the property is exclusive,this is our second time staying here.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are are amazing! The hotel offers a serene and relaxing hotel with excellent dining choices and a rooftop pool!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay at the Sorano Hotel

Our stay at the Sorano Hotel was amazing! The hotel is located in an extremely convenient location, and equipped with everything a traveller can dream of, amazing pool, preserved park, kids/pets friendly, and nicely finished interior.
Stayed 2 nights in Jan 2025