Pool was Green when we got there(Fri), enormous amount of chemicals put in on Sat, didn't ever turn crystal clear while we were there. Had not been vacuumed.- Was told it was stained. Patio had a massive hole where it has caved in, grass had not mowed. MUCH smaller and dirtier than pictures. Asked for some money back b/c we could not use outside-was told no. Outside and surrounding area is Sketchy and not safe. Code did not work @check in time. Had to call multiple times before it worked. Inside...Beautiful, as pictures. However, not one shower had HOT water. Was told by Prop Mngr to go reset breaker. We did and nothing. Prop Mngr told us to make sure we turned knobs to hot! Really? ( 4 Police Officers, 3 Lawyers 2 teachers, an electrician and a dentist could not figure it out lol) Not once did he say he would come check it out himself. Ended up taking cold showers. If you have less people it might work, but we had 11 people all taking showers within 60-90 minutes and couldn't even get one Hot shower. VERY disappointed with the Prop Mngr and how this trip turned out. One of the reasons we rented this house was for the Pool and for it not to be swimmable and to get such a BS response was frustrating and, again, disappointing. I'd save your money and go elsewhere.