We had 2 rooms. Both were nasty, tile missing, beds wore out, mold present, bathroom doors not closing, very unpleasant odors, one of the bathtub fixtures blew off while showering, faucets were loose, bugs everywhere, cobwebs and dust on walls, one toilet wouldnât flush, outside door lock kept sticking
NEVER AGAIN WILL I STAY HERE!! IF I COULD GIVE A NEGATIVE I WOULD. Where do I begin! Well the staff was amazing at checkin. When we got to our room (mind you it was a âhandicapâ room. It was absolutely disgusting. Smelled horrible of MOLD. The floors were coming up off the floor, the bathroom was horrible. Granted it was big but it was unsafe. The floor actually slipped out from under my husband and he fell. The sink was actually broken and had been glued back together. I went to the front desk and the attendant was amazing on getting us another room. The second room was cleaner, the floor wasnât coming up and didnât smell like mold but it was still not up to standards. There was Roaches, mold in the bathroom, the toilet and shower were dirty. We dumped a little water and when my husband went to clean it the towel was black. Now mind you we were staying there because I was having surgery and live 3 hours south. So we had to get a room up there but never again will I stay at THIS red roof inn.
We checked in after 8pm and the loby was closed, a paper sigh directed guests to use the "window" around the side was a security window, buzzer and tinny, scratchy speaker . A woman inside was sweeping and looked annoyed and finally acknowledged my presence. She was less than welcoming and curt. It took her along time to check us in and she spoke very few words through the speaker at us. It felt more like a prison visit then vacation check in. This check in experience was sad because the room itself was great! Red Roof Inns are usually very welcoming, not this one. Management needs to do better .