The rooms are always spotless and the staff are always helpful and friendly. To be fair, the rooms could do with an uplift but you can't fault them as they are. The hotel is in a great location.
Lovely clean room. Only thing id say is get a little stool instead of the chair. It sticks out and hit my toe going 2 the toilet in the night.Very quiet. Receptionquiet.mins
As soon as we got reception staff couldn't do enough for us. First day went to the cricket got to see most of the game before rain stopped play. The rest of the match was virtually a wash out. Plodding round the town visiting places that were recommended all very good Wil be back.
The property is within 3-5 minutes walk from Taunton Station and very easy to find. Staff were friendly and welcoming throughout my stay. Reception is open 24 hours a day which is useful in case of problems.
I booked a standard single room which was clean and warm with reasonable en suite facilities although the shower was inclined to swap from very hot to cold water without warning. The fridge in the room was useful as the hotel is room only. Coffee and tea are provided, I stayed for 2 nights and it would have been good if the mug in the room had been replaced with a clean one the second night and more coffee and tea sachets left in the room. The bedside light in the room was nice but would have been improved had there been somewhere to plug it in.
Ok stay for one night stopover, would not have been suitable for any longer ad facilities were lacking, minimal wardrobe space, Beds not particularly comfortable, weak shower, no parking, however it was clean and the staff were nice
Great stay! Staff so friendly and welcoming, really made the experience for us! Room extremely spacious and clean. Only downfall is thereâs no floor length mirror
Do not even consider this âhotelâ. If Expedia want photographs I have many! We stayed in room 9. The room in general was very run down but worse than the marks on the walls and doors was the filthy bathroom. We did not take a shower as it was too dirty. The worst offenders were the mattresses. Please, please, please check your mattresses (underneath the protectors) before using. Both our mattresses were heavily stained with what we assumed could only have been urine on both sides so they had been turned over and put back on the bed. They were unfit to be used in any hotel. The only saving grace was that the manager apologised and issued a full refund but only after I showed her the photographs.