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Mercure Tauranga

3.5 star property

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Photo gallery for Mercure Tauranga

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Beach
Lobby
Indoor wedding
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
28 Brown Street, Tauranga, Bay of Plenty, 3110
  • Place, Tauranga Domain
    ‪2 min walk‬
  • Place, Robbins Park
    ‪2 min walk‬
  • Place, The Elms Mission House
    ‪2 min walk‬
  • Airport, Tauranga (TRG)
    ‪5 min drive‬

Room options

View all photos for Apartment, 3 Bedrooms

Desk, laptop workspace, iron/ironing board, rollaway beds

Apartment, 3 Bedrooms

  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Suite, 1 King Bed with Sofa bed

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, rollaway beds

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, rollaway beds

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

Desk, laptop workspace, iron/ironing board, rollaway beds

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Mercure Tauranga

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference centre and a business centre.
Mercure Tauranga offers 81 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Tauranga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Mercure Tauranga's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Robbins Park. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a business centre and 4 meeting rooms
  • Guests have great things to say about the helpful staff and the location
  • Steps from Robbins Park and The Elms Mission House
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

WiFi is free in public spaces. The business-friendly Mercure Tauranga also features an outdoor pool, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3.5-star Tauranga hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:30 AM to 9:30 AM.
Poolside Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; NZD 29 to 35 for adults and NZD 14.50 to 17.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Poolside Restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 29 to 35 for adults and NZD 14.5 to 17.5 for children
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Armitage Hotel
Armitage Tauranga
Hotel Armitage
Hotel Armitage Tauranga
Armitage Hotel Tauranga
Hotel Armitage Conference Centre
Armitage Conference Tauranga
Hotel Armitage and Conference Centre Hotel
Hotel Armitage and Conference Centre Tauranga
Hotel Armitage and Conference Centre Hotel Tauranga

Mercure Tauranga Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 330 out of 1002 reviews
Rating 8 - Good. 425 out of 1002 reviews
Rating 6 - Okay. 174 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Daisy

Stayed 7 nights in Feb 2026

8/10 Good

Moana

Stayed 1 night in Feb 2026

10/10 Excellent

Kimberlee

Liked: Cleanliness, property conditions & facilities
Dry clean, nice helpful staff
Stayed 2 nights in Feb 2026

6/10 Okay

Shelley

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Bathroom is very old and walls are so thin so it was quite now until very late
Stayed 1 night in Jan 2026

10/10 Excellent

ankit

Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying here, comfy rooms and great service
Stayed 2 nights in Jan 2026

10/10 Excellent

Tonus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, clean and quiet spacious room, good quality breakfast buffet. What's not to like!
Stayed 1 night in Jan 2026

6/10 Okay

Kathy

Liked: Cleanliness, staff & service
Easy parking
Stayed 2 nights in Jan 2026

10/10 Excellent

Adele, Wellington

Liked: Cleanliness, amenities, property conditions & facilities
Was give sn upgrade from standard from standard double to a King suite which was a lovely surprise. Bed was huge and comfortable. Room vlean and staff were welcoming and very hrlpf. There was an issue with my swipe card on the 2nd night but all sorted. The only suggestion I have would be information about accessing the dky channels as they weren't working but maybe Netflix option or TV that you could cast to would be great
Stayed 3 nights in Jan 2026

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great and room was spacious
Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

The room was large, tidy
Stayed 1 night in Jan 2026

8/10 Good

Sylvia

Travelled with group
Liked: Cleanliness
Clean room, modern decor, pleasant stay.
Stayed 1 night in Jan 2026

6/10 Okay

John

It was ok if you want something affordable with limited service
Stayed 2 nights in Jan 2026

8/10 Good

Rachel C

Stayed 1 night in Jan 2026

4/10 Poor

seanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was overcharged by Expedia for room I booked Then on arrival Had to wait an hour and half to check in room wasn’t ready along with many others Cooked breakfast was $35 horrible eggs like a paste cold bacon cold and rubbery .. been sitting in Buffett for a while Bath plug too smalll and taps made loud banging noise Mangagement didn’t seem very sympathetic told me 2 pm check in just a guide I liked the decor of the hotel though very nice
Stayed 1 night in Jan 2026

4/10 Poor

Steven

Disliked: Amenities
The access to the third floor room was poor. You had to use a lift from the reception are (which didn't go to the 3rd floor) and get off on the 1st floor and walk down a corridor to the end of the 1st floor and use the lift there which went to the 3rd floor. This was an absolute pain because you had to repeat this every time you left or returned. The water pressure in the shower was vey weak and it took over 5 minutes for the water to heat up to be warm enough to use. The TV only gave you access to a basic SKY package that did not include movies or sport which was poor considering the rate charged for the room. There was a restaurant onsite but it was closed on a Saturday night !!!!! This is just not good enough.
Stayed 1 night in Jan 2026

10/10 Excellent

Eden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
lovely staff and huge room!
Stayed 1 night in Jan 2026

10/10 Excellent

sipho, Morrinsville

Liked: Cleanliness, amenities
Room spotless. Staff helpful and friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean & modern. Staff courteous & helpful
Stayed 2 nights in Jan 2026

6/10 Okay

sally

Liked: Cleanliness, property conditions & facilities
Very comfortable
Stayed 1 night in Jan 2026

8/10 Good

Miki

Liked: Amenities, property conditions & facilities
We stayed 2 nights and I got a lot of insects bites whole I was sleeping. Some of young staff members need more smiles and greetings.
Stayed 2 nights in Jan 2026

10/10 Excellent

Daphne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We've stayed here several times now and will happily return. The location is convenient to town, and the property itself is lovely, especially after the recent renovations. However, the check‑in process consistently feels slower than expected. The bar menu is also quite limited. It’s surprising that simple options like a bowl of fries or wedges aren’t available to enjoy with a glass of wine or beer which my husband and I enjoy, as most hotels offer this. Overall, the food choices are minimal. We usually dine at the hotels we stay in, but in our five visits here, we’ve only had breakfast a few times and haven’t chosen to have dinner which is a shame really.
Stayed 1 night in Dec 2025

10/10 Excellent

Peleti

Liked: Staff & service, property conditions & facilities, room comfort
It was fine until I found a corkroach crawling on our bed
Stayed 2 nights in Dec 2025

8/10 Good

Weidong

Stayed 1 night in Dec 2025