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Hotel Hacienda Santana

3.0 star property

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Photo gallery for Hotel Hacienda Santana

Lobby sitting area
Premier Room | Premium bedding, in-room safe, blackout curtains, soundproofing
Exterior
Bar (on property)
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Carretera Tecate Ensenada, Km.3.781 Colonia Maclovio Herrera, Tecate, BC, 21460
  • Place, Colosio Hill
    ‪4 min drive‬
  • Place, Tecate Cultural Center
    ‪6 min drive‬
  • Place, Miguel Hidalgo Park
    ‪7 min drive‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪33 min drive‬

Room options

View all photos for Premier Double Room, 2 Double Beds, Non Smoking

Premier Double Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, blackout curtains, soundproofing

Premier Double Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, in-room safe, blackout curtains, soundproofing

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room

9.0 out of 10
Wonderful
(31 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Room

Romantic Room | Premium bedding, in-room safe, blackout curtains, soundproofing

Romantic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Double Room Single Use

Traditional Double Room Single Use | Premium bedding, in-room safe, blackout curtains, soundproofing

Traditional Double Room Single Use

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed and 1 Large Single Bed

View all photos for Family Studio, 2 Queen Beds, Terrace, Poolside

Family Studio, 2 Queen Beds, Terrace, Poolside | Premium bedding, in-room safe, blackout curtains, soundproofing

Family Studio, 2 Queen Beds, Terrace, Poolside

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium Room | Premium bedding, in-room safe, blackout curtains, soundproofing

Premium Room

  • Vineyard view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
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About this property

Hotel Hacienda Santana

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site.
Hotel Hacienda Santana offers 71 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 15 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Hacienda Santana. During your stay, you'll be close to Tecate Border. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a poolside bar
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include free food shopping service, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and hiking/biking trails
  • 27.6 miles (44.5 km) from San Ysidro Border Crossing and 23.2 miles (37.4 km) from U.S. Consulate General Tijuana
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Hacienda Santana offers its guests a seasonal outdoor pool, an indoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Hotel Hacienda Santana. Free self parking is available.

This 3-star Tecate hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Bajo Tierra – On-site family restaurant. Guests can enjoy drinks at the bar.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bajo Tierra

Things to do

  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 16 2025 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: MXN 500.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 900.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000.00 per accommodation, per night (for stays between 01 May and 30 September)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 500.00 per pet, per night
  • Rollaway bed fee: MXN 900.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number Licencia Municipal de Operaciones para ejercer actividades mercantiles

We should mention

  • The seasonal pool will open in April and close in October.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Hacienda Santana Tecate
Hacienda Santana Tecate
Hacienda Santana
Hotel Hacienda Santana Hotel
Hotel Hacienda Santana Tecate
Hotel Hacienda Santana Hotel Tecate

Hotel Hacienda Santana Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 713 out of 950 reviews
Rating 8 - Good. 168 out of 950 reviews
Rating 6 - Okay. 35 out of 950 reviews
Rating 4 - Poor. 10 out of 950 reviews
Rating 2 - Terrible. 24 out of 950 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Clean , quiet,
Stayed 1 night in Jan 2026

10/10 Excellent

Selena

Stayed 2 nights in Jan 2026

10/10 Excellent

Sherrilyn

Stayed 1 night in Jan 2026

4/10 Poor

Constantino

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The customer is very Bad—the Front Desk, and also the ladies at the Breakfast counter. No one smiles at this Hotel. The staff is bad. The room are nice
Stayed 1 night in Jan 2026

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Carmen

Stayed 1 night in Jan 2026

10/10 Excellent

Ana

Stayed 1 night in Dec 2025

8/10 Good

Baudelia

Liked: Cleanliness, property conditions & facilities
Hotel was clean and quiet. Breakfast was nothing special but what was very disappointing was that there was no hot water, otherwise I would have given it 5 ⭐️s.
Stayed 1 night in Dec 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities
Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Little more food and a bigger space to breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Claudia

Stayed 1 night in Dec 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities
One of the best hotels we’ve ever stayed at, definitely worth it. Hacienda Santana will be our hotel to stay at every time we visit Tecate.
Stayed 2 nights in Dec 2025

10/10 Excellent

María

Good
Stayed 1 night in Dec 2025

10/10 Excellent

Berthalicia

Travelled with family
Everything excellent!
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and early check in.
Stayed 1 night in Nov 2025

10/10 Excellent

jose

Stayed 1 night in Sep 2025

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not eat breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

10/10 Excellent

Angela, Long Beach

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable room. Tasty free breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Geovani

Liked: Cleanliness, amenities, property conditions & facilities
Great service love ot
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Thank you!!
Stayed 1 night in Nov 2025

10/10 Excellent

Kenia

Stayed 1 night in Nov 2025

10/10 Excellent

LINDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was delicious and everyone was very friendly.
Stayed 2 nights in Nov 2025