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Best Western Valley Hotel

3.0 star property

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Photo gallery for Best Western Valley Hotel

Garden
Restaurant
Front of property
Executive Room, 1 Queen Bed, Non Smoking (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Buildwas Road, Ironbridge, Telford, England, TF8 7DW
  • Place, Ironbridge Gorge
    ‪1 min walk‬
  • Place, Iron Bridge
    ‪11 min walk‬
  • Place, Ironbridge Museum
    ‪15 min walk‬

Room options

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking (with Sofabed)

Executive Room, 1 Queen Bed, Non Smoking (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Non Smoking (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Best Western Valley Hotel

This smoke-free hotel features a restaurant, a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Best Western Valley Hotel offers 44 accommodations with a safe and complimentary bottles of water. 26-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Telford hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Best Western Valley Hotel. During your stay, you're just a quick walk from Museum of the Gorge. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests speak favourably about the overall condition of the property and the area's walkability
  • Steps from Ironbridge Gorge and 5 minutes on foot from Museum of the Gorge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1345 square feet (125 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Best Western Valley Hotel. Self parking is free.

This 3-star Telford hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Best Western Valley Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,345 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Valley Hotel Telford
Best Western Valley Hotel
Best Western Valley Telford
Best Western Valley
Best Valley Hotel Telford
Best Western Valley Hotel Hotel
Best Western Valley Hotel Telford
Best Western Valley Hotel Hotel Telford

Best Western Valley Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 209 out of 421 reviews
Rating 8 - Good. 143 out of 421 reviews
Rating 6 - Okay. 52 out of 421 reviews
Rating 4 - Poor. 11 out of 421 reviews
Rating 2 - Terrible. 6 out of 421 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Anthony

Stayed 1 night in Jan 2026

6/10 Okay

Paul

Liked: Staff & service
Staff were excellent but the room was tired
Stayed 2 nights in Jan 2026

8/10 Good

david

Lovely room, helpful staff, peaceful stay
Stayed 3 nights in Jan 2026

10/10 Excellent

Sam

Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Nice big room, staff lovely, had problem with shower head but this was sorted out straightaway.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Staff and dinner, both excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Yes room was nice sevice good staff very friendly helpfull
Stayed 2 nights in Dec 2025

8/10 Good

Jayne

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel's location was beautiful due to the backdrop of the trees and hills and on the river Severn. Internally the hotel is very traditional with old features, fixtures and fittings. Single glazed windows led to it being cold in some areas, especially our room and creaking floors. Meals and beers were good and staff very helpful and polite. We wouldn't stay again but that's not a reflection on the hotel, it is just us wanting to stay in other hotels in different locations. Fully recommend though 😃
Stayed 2 nights in Nov 2025

8/10 Good

Steve

Stayed before, always return when staying in the area. Lovely setting. Rooms are 3.5/5, food is 5/5
Stayed 1 night in Oct 2025

8/10 Good

Hannah

Staff were good . Clean hotel all over. Rooms clean. Stayed in twin room but was put in room with shower facilities for disabled . Comfy beds rooms are cleaned daily and supplies with coffee tea milk etc. would prefer breakfasts included in price have to pay extra.in good location we l kept gardens.
Stayed 2 nights in Oct 2025

8/10 Good

Darren

Stayed 2 nights in Oct 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities
Welcoming staff, easy check in and lovely spacious room. Easy to find location and ample parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Bronwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly staff. Clean room. Lovely breakfast
Stayed 1 night in Oct 2025

6/10 Okay

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was lovely and the staff. The only complaint would be the rooms were very hot and a strange humming sound presumably from the heating which made it difficult to sleep
Stayed 2 nights in Oct 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Iron Bridge.

Great hotel in quiet position. Nice room and bed, with good amenities. Plenty of car parking spaces and a very good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Ironbridge. Clean comfortable room. Friendly, helpful staff. Breakfast is your average buffet, but the evening meal was excellent.
Stayed 4 nights in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Parking was good Staff friendly Room - clean but overall looking a little tired
Stayed 2 nights in Sep 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Very friendly staff. Love the way the old architecture has been integrated into the hotel. Sone very clever design work adds lots of character!
Stayed 1 night in Sep 2025

10/10 Excellent

SANDRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like that he had paid for breakfast but theHotel had no record of this and we had to pay 80 pounds.. so now we have to go thru the nuisance taskbof trying to get a refund.
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service
.
Stayed 1 night in Sep 2025

10/10 Excellent

Cacherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing, nothing was too much trouble. The food in the restaurant was very good and worth staying in for. The hotel garden backs onto a beautiful park and is a three minute walk to cafes and shops (some of these appear to be shut on Tuesdays, but there were enough open to make a trip worthwhile). If you have accessibility issues make sure you request a downstairs room as there are no lifts. There is so much to do in the area; a long weekend is very quickly filled with museums, walks, shopping, cafes, an old abbey (two miles away) and slightly further (six miles), golf.
From the ironbridge.
The nearby abbey
From the hotel window.
Stayed 2 nights in Aug 2025