A casino, a 24-hour front desk and express check-out are available at this hotel. Additionally, a corner/local shop, a garden and a TV in a common area are on-site.
Pala Casino Spa And Resort offers 507 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath. Cots/infant beds (complimentary) are also available.
Our customers tell us that they can't get enough of the helpful staff at Pala Casino Spa And Resort. During your stay, you're just a quick walk from Pala Casino Spa Resort. Enjoy features like a casino.
Amenities include convenience store, a gift shop and a car charging station
Guests really like the accommodation for the spaciousness and cleanliness
Steps from Pala Casino Spa Resort and 12 minutes by car from Pechanga Resort & Casino
As a guest of Pala Casino Spa And Resort, you'll find a casino, a terrace, and a vending machine. Multilingual staff, gift shops/newsstands, and a garden are also featured at Pala Casino Spa And Resort. The front desk is open around the clock.
Smoking is allowed in designated areas at this Tuscan-style Valley Center hotel.
Property amenities
Internet
Available in all rooms: High-speed internet
Parking and transport
Electric car charging station on site
Wheelchair-accessible parking and van parking available
Things to do
Casino
Shopping
TV in common areas
Family friendly
Grocery/convenience store
In-room cot
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Luggage storage
Vending machine
Guest services
Multilingual staff
Porter/bellhop
Outdoors
Garden
In the mountains
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
15 accessible parking spaces
Lift
Valet for wheelchair-equipped vehicles
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
1 building
10 floors
Built in 2004
Designated smoking areas (fines apply)
Tuscan architecture
Room amenities
Bedroom
Down comforter
Egyptian cotton sheets
Free cot
Hypo-allergenic bedding
Pillowtop mattress
Bathroom
Deep soaking bathtub
Private bathroom
Separate bathtub and shower
Towels provided
Entertainment
42-inch TV
Pay films
Food and drink
Coffee/tea maker
Free bottled water
More
Air conditioning
Desk
Heating
Laptop workspace
LED lighting
Separate sitting area
Policies
Check-in
Check-in start time: 4 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11 AM
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests younger than 21 are not permitted in the hotel pool. Also, the pool may close early on outdoor concert nights.
Renovations and closures
The following facilities or services will be unavailable from March 20 2024 to December 31 2026 (dates subject to change):
Fitness facilities
Spa
The following facilities will be closed during the winter:
Bar/Lounge
Swimming pool
The property will be renovating from 15 May 2025 to 31 December 2026 (completion date subject to change). The following areas are affected:
Fitness facilities
Spa
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
Fitness facility
Full-service spa
Health club
Sauna
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 30.0 per night.
Free cots (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100.00 per stay
Resort fee: USD 19.99 per accommodation, per night
The resort fee includes:
Faxes
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Parking
Phone calls
Self-parking
Valet parking
WiFi access (may be limited)
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
A late check-out fee will be charged
Rollaway bed fee: USD 30.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
We should mention
Pool access available from 8:00 AM to 8:00 PM
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Property is also known as
Pala Casino Spa Resort
Pala Casino Spa
Pala Casino Spa And Pala
Pala Casino Spa And Resort Pala
Pala Casino Spa And Resort Hotel
Pala Casino Spa And Resort Hotel Pala
Pala Casino Spa And Resort Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 3025 out of 4653 reviews
10 - Excellent
3'025
Rating 8 - Good. 823 out of 4653 reviews
8 - Good
823
Rating 6 - Okay. 386 out of 4653 reviews
6 - Okay
386
Rating 4 - Poor. 207 out of 4653 reviews
4 - Poor
207
Rating 2 - Terrible. 212 out of 4653 reviews
2 - Terrible
212
9.4/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
Reviews
8/10 Good
Charlene
2 Feb 2026
Liked: Cleanliness, staff & service, amenities
My room was very clean and spacious. I was very pleased with my stay at Pala.
Room was clean but customer service was horrible. I was told by one of their representatives that they put a complimentary banner for those celebrating a special occasion. Since we were there for our anniversary, I thought why not. After speaking to 3 representatives, I was told that they don’t do it for anyone who booked through a 3rd party (i.e Expedia).
Another issue, our room was next door to a room with a new born. I love children but I’m also there to get some rest and not wake up 4 times a night because of a crying baby. I called the front desk the first night in hopes to be moved, but instead, she did nothing. Unfortunately, I had the worst two night stay at Pala.
We showed up a was greeted by Complimentary valet parking. Walked into a very clean lobby an was greeted an checked in by staff at the front desk. We got our key to our room. Staff will ask for proof of stay to enter the elevator. Walked to our room on the 10th floor. Noticed it was very well kept clean and quiet. We entered our room to wow this room is big! We got a Superior Suite room. My wife was super impressed with how clean the bathroom was with double sinks. The Jetted Tub and shower are a great size. We will definitely be back to visit again.
Ryan
Stayed 1 night in Jan 2026
8/10 Good
David
1 Feb 2026
David
Stayed 1 night in Jan 2026
8/10 Good
Steve
Travelled with family
1 Feb 2026
Liked: Cleanliness
Disliked: Amenities
Hotel was good. Rewards system sucks and no tier status goals. Spa closed and pool closed. Not told until the day before we arrived.
It's a very nice hotel and good casino. It's just disappointing that the amenities of the pool, Jacuzzi and gym were under construction and unable to be utilized.
Smoke smell throughout the lobby and hallways even though it’s smoke free. Room smelled like heavy cleaner and AC didn’t work consistently. We booked last minute for a low rate, but would not book again.