We paid for early check-in, but unfortunately, the experience started off poorly. Upon arrival, the pool and courtyard were filthy, and the front and back doors showed significant wood rot with chipped paintâcreating a very poor first impression.We were initially unable to access the home due to an incorrect entry code, which was frustrating after traveling. Inside, the carpeted stairs were unsafe, as they were not properly secured and lifted when stepped on. Several window screens also had holes.Trash disposal was inconvenient, with no rolling trash cans providedâonly a large dumpster located outside the gate. We were told to use a wagon to transport trash, which felt unreasonable.The home was also missing some basic items that would have made our stay more comfortable for a large group, such as additional hangers, a crock pot, an Instant Pot, and cooking tongs. The tennis court is in poor condition as well.The house inside is beautiful and the beds were very comfortable !!!That said, when we raised our concerns and no alternative properties were available, both AvantStay and Vrbo did work with us to address the issues, which we truly appreciated.