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The Imperial Hotel

3.5 star property

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Photo gallery for The Imperial Hotel

On the beach
Front of property
Lobby
Bar (on property)
Classic Twin Room, Sea View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar

Explore the area

View in a map
THE PARAGON, SA70 7HR, Tenby, Wales, SA70 7HR
  • Place, Harbour Beach
    ‪3 min walk‬
  • Place, Tenby Beach
    ‪5 min walk‬
  • Place, Tenby Castle
    ‪6 min walk‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Classic Double Room

7.4 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room, Sea View

Junior Double Room, Sea View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Junior Double Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, Sea View

Classic Double Room, Sea View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Classic Double Room, Sea View

8.0 out of 10
Very good
(4 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, Sea View

Classic Twin Room, Sea View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

Premium bedding, iron/ironing board, free WiFi, bed sheets

Comfort Double Room

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

The Imperial Hotel

Beachfront hotel for sun and fun
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour front desk. WiFi in public areas is free. Additionally, a TV in a common area, a porter/bellboy and a reception hall are on-site.
The Imperial Hotel offers 44 air-conditioned accommodations, with coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers with a rainfall showerhead. This Tenby hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Imperial Hotel. During your stay, you're just a quick walk from Paragon Beach. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include a lift, a terrace and TV in a common area
  • Steps from Paragon Beach and Ocean Commotion
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The Imperial Hotel also features a terrace, a porter, and a television in common area.

This 3.5-star Tenby hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.
On-site venue – This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 18.95 for adults and GBP 15.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (69 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 18.95 for adults and from GBP 15.95 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Imperial Hotel Tenby
Imperial Tenby
The Imperial Hotel Hotel
The Imperial Hotel Tenby
The Imperial Hotel Hotel Tenby

The Imperial Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 75 reviews
Rating 8 - Good. 26 out of 75 reviews
Rating 6 - Okay. 10 out of 75 reviews
Rating 4 - Poor. 2 out of 75 reviews
Rating 2 - Terrible. 1 out of 75 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

John, Albury

Liked: Cleanliness
I was pretty disappointed with this property given the ratings by other customers. Our TV was not working and despite raising this issue no effort was made to attend the room or address this issue. We also had to wait approx 15 minutes before Tracey was found to check us in and no effort was made to find another member to assist us. I’d look elsewhere in the future.
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly

Clean friendly,
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, kitted out with superb facilities. Hairdryer and kettle were fabulous!! Really comfortable bed and an amazing sea view. Staff were lovely and accommodating. We had a great stay, thank you!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Layla

Travelled with partner
Disliked: Cleanliness, staff & service
On arrival where greated by friendly staff, but unfortunately the lift was out of order which was not great as my husband had an injury to his leg and had to walk the stairs. Room itself was lovely and clean although we did have to phone for towels. We where really disappointed with the outdoor terrace. It was very dirty with lots of glasses and dirty plates left out even though it was not busy. Bar staff where very friendly and even though it was very quiet it took almost half an hour waiting for our drinks and table service was also slow waiting nearly 15 min just to be served. I understand that there is renovations going on but that side of it didnt bother us at all, it was mainly the very slow service.
Stayed 1 night in Jul 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, refurbished hotel

We stayed here last year when it was being refurbished and loved the position overlooking the beach. Its also a great position for everything, town, restaurants, harbour and beaches. What a difference they have made to the hotel as it is now owned by Crest, everything was new in the room with a fab bathroom and super comfy beds The service was excellent and the staff were extremely friendly, helpful and efficient. Cant fault it in any way.
Stayed 1 night in Jun 2025

10/10 Excellent

Graham

Cliff top recently renovated hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has been refurbished and quality of rooms is excellent. Staff really helpful.
Stayed 2 nights in Jun 2025

8/10 Good

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not cleaned at first but we were offered a free drink while it was cleaned
Stayed 1 night in Jun 2025

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to stay .infact we have just booked again
Stayed 1 night in Jun 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Revamped Imperial Hotel -Tenby

The hotel is under renovation, so any opinion must take this into consideration. We only stayed for 1 night . Our sea view room was excellent. The renovation is to a very high standard with a quality kettle, hair dryer, and bathroom fittings. The hotel directly overlooks the beach, and the view from the sea view rooms is amazing. You can open the windows and hear the sea . Overall, I would recommend.
Stayed 1 night in Jun 2025

8/10 Good

rhian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay, building work still not completed so outside like a building site with things everywhere, very compact room, not bad for price, lovely bar and staff, breakfast very nice good selection
Stayed 1 night in Jun 2025

10/10 Excellent

DIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern room on side of hotel overlooking beach. Hot weather during stay but air conditioning kept room comfortable at all times. Some exterior renovations still in place so views from lounge areas and terraced slightly compromised. Staff were cheerful, friendly and efficient.
Stayed 5 nights in Jun 2025

8/10 Good

Francis

Stayed 1 night in Jun 2025

6/10 Okay

Amy

Liked: Cleanliness
There was renovation work going at the hotel, blocking sea views from your window. Men walking back and forth working. Not a bad hotel, staff were friendly and engaging. Had a few meals at the hotel due to weather conditions and it was really bland and tastless, i am a vegan and they really dont know how to cook vegan food. Unfortunately, I had an injury at the hotel and the management was quite rude, dismissive and unprofessional.
Stayed 4 nights in Jun 2025

4/10 Poor

Gareth

Travelled with partner
Disliked: Amenities, property conditions & facilities
Check in was not ready at 3pm,the system to the find the room was bonkers and got lost whilst carrying luggage. Understand work is required to update the hotel but would be better out of peak season
Stayed 3 nights in Jun 2025

8/10 Good

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away

Very comfortable hotel staff very acomadating very central great views
Stayed 1 night in Jun 2025

10/10 Excellent

Kirk

Liked: Amenities
Beautiful hotel. Staff were amazing and made the stay even better. Beautiful views from the balcony 👍
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

carl

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
You couldn't really go in the outside area became of the work man and the items on the floor. The safety box WASN'NT secured. No signs when leaving the lift to indicate where room 209 was. When it rained water would come through the toilet extractor fan. There was NO toilet brush to clean the toilet after use. There was a shampoo container in the shower but it was empty. There was a big gap under the room door. And God knows who picked the carpet!.Except for these facts the room was good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Erlend

Liked: Staff & service
Stayed 1 night in Jul 2025