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Hotel El Jaguar

3.0 star property

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Photo gallery for Hotel El Jaguar

2 outdoor pools
Terrace/patio
Basic Twin Room, Garden View | 1 bedroom
Restaurant
Hallway

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
periferico, 208, Teotihuacan, MEX, 55850
  • Teotihuacan Archaeological Site
    ‪1 min walk‬
  • Pyramid of the Moon
    ‪6 min walk‬
  • Pyramid of the Sun
    ‪8 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪40 min drive‬

Room options

View all photos for Basic Triple Room, Garden View

Basic Triple Room, Garden View | 1 bedroom

Basic Triple Room, Garden View

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Basic Twin Room, Garden View

Basic Twin Room, Garden View | 1 bedroom

Basic Twin Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Quadruple Room, Garden View

Basic Quadruple Room, Garden View | 1 bedroom

Basic Quadruple Room, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds, Garden View

1 bedroom

Room, Multiple Beds, Garden View

  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Basic Double Room, Garden View

Basic Double Room, Garden View | 1 bedroom

Basic Double Room, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, Resort View

Basic Double Room, Resort View | 1 bedroom

Basic Double Room, Resort View

  • Resort view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel El Jaguar

Hotel with 2 outdoor swimming pools, a short walk to Pyramid of the Sun
Along with 2 outdoor pools, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a garden and a banquet hall.
Hotel El Jaguar offers 24 accommodations. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel El Jaguar, you're just a quick walk from Pyramid of the Sun. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and a restaurant.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekends for a fee
  • Take a swim in the 2 outdoor pools
  • Steps from Teotihuacan Archaeological Site and 7 minutes on foot from Pyramid of the Sun
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel El Jaguar offers its guests 2 outdoor swimming pools.
For a fee, guests can enjoy a buffet breakfast on weekends from 8:30 AM and 11:00 AM.
Hotel El Jaguar has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Weekend buffet breakfast available 8:30 AM to 11:00 AM for a fee: MXN 200 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • In a regional park

Accessibility

  • No lift

More

  • Banquet hall

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 200 for adults and from MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 6:00 AM - 11:30 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel El Jaguar Hotel
Hotel El Jaguar Teotihuacan
Hotel El Jaguar Hotel Teotihuacan

Hotel El Jaguar Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 67 reviews
Rating 8 - Good. 16 out of 67 reviews
Rating 6 - Okay. 9 out of 67 reviews
Rating 4 - Poor. 2 out of 67 reviews
Rating 2 - Terrible. 7 out of 67 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice. Location was excellent. Service was hospitable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Travelled with group

Great location near the pyramids and fantastic ser

Fantastic service and coordination with restaurant staff. Great breakfast. Walking distance to both Sun and Moon pyramids.
Stayed 1 night in Feb 2025

2/10 Terrible

michele

Travelled with partner
Liked: Staff & service
Disliked: Amenities
I booked this property due the advertised 1 minute walk to the pyramids. In reality it was a 10 minute walk. Our room had no cold water to shower or flush the toilet. The club next door boomed all night until 3am. On a positive note the staff were friendly and helpful. The room was expensive through Expedia and didn’t come with breakfast. A poor choice of hotels and a bad experience.
Stayed 1 night in Feb 2025

2/10 Terrible

Mirna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the worst places I’ve stayed. Like my daughter described it”it was hell, unable to sleep” is super noisy due to their night club next door. Nothing is sound proof. You can hear everyone outside the room, at 8 am some loud noise kicked in, maybe an AC unit! Loud! It woke us up. We had No TV signal and No internet. One of the workers said their internet is usually bad and it goes out often 😠The pool is cold water. So unless you like cold water you can’t really get in, always ask if the pool is heated. Space between bed is like 10 inch apart no night stand in between of course so you have to put your stuff in the floor, bathroom ceiling and walls have some water damage or some type of mold, no sense of safety due to the room door because it has a regular house lock knob and so many little things that kill the experience
Stayed 1 night in Feb 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service, amenities
No hot water in shower but has hot water in the bathroom sink. The room was cold and has no temp control (weather was cold when sun was down on January 1st) Room & furniture was outdated and bed was uncomfortable. However, the staff were warm and helpful, and the larger selection hot breakfast buffet was incredible and tasty.
Stayed 1 night in Dec 2024

10/10 Excellent

israel, Auburn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Cindy

Travelled with family
Liked: Cleanliness
Our stay was decent overall, but there were some major downsides. The walls are very thin—you can hear everything happening around you. We stayed in a room close to the restaurant upstairs, and unfortunately, they hosted two parties back-to-back, keeping us awake until 2 a.m. each night. Additionally, the breakfast service was disappointing. The property seems to prioritize servicing the hot air balloon companies over their own guests, which left us feeling overlooked. While the location is convenient, the lack of sleep and subpar service made the experience less enjoyable than we had hoped.
Stayed 2 nights in Dec 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the puramids if you're up for a walk. The staff was super friendly and courteous.
Stayed 1 night in Dec 2024

2/10 Terrible

Xiaohua

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Water supply is necessary
Stayed 2 nights in Dec 2024

6/10 Okay

Veronica

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel grounds are very clean and well maintained. The hotel room does need to be upgraded and no amenities other than a travel size shampoo and conditioner. We also stayed in a room where there is a night club/bar just across the garden. The music was extremely loud and it went on well into the night. On a positive note, Daniela at the front desk was very helpful and super accommodating.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to Teotihuacan. Generally a good place but staying in a triple room, the shower has no privacy which is not nice and made us a bit uncomfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Rafael, Hewitt

Clean room
Stayed 1 night in Nov 2024

6/10 Okay

Antony

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
We booked a room with a balcony through Expedia and paid more for it. When we checked in, the only room available was without balcony or view.
Stayed 1 night in Sep 2024

6/10 Okay

Yesenia

Stayed 6 nights in Aug 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay at El Jaguar

This has been one of our best experiences in any hotel. The staff were always on top of things and very friendly. Especially Ara, our receptionist. She went beyond her duties to make sure we were comfortable and made our experience fabulous. The breakfast was so delicious and there were many options to choose from. Everything was so clean. They wake up early to make sure everything is in perfect shape. The swimming pool was clean and the water was warm. Gracias Sra Ara for making our stay wonderful
Stayed 2 nights in Jul 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was conveniently located next to the pyramids and on the boarder of the neighboring Pueblo. Basic accommodations, pools, restaurants, etc… The best thing about the whole experience was the hospitality! Some of the best I’ve ever had!
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria Brigida Beatriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que no me agradó es que no hay suficientes toallas para los huéspedes, la misma con la que te secas al bañar x la mañana, la debes ocupar para cuando sales de la alberca, y también para secarte cuando te bañas nuevamente al regresar a la habitación.
Stayed 2 nights in Apr 2025

2/10 Terrible

Angel

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Todo un caso. Desde la llegada, no había quien recibiera, ni dijera donde podía estacionarme, me estacione fuera del restaurante, en la descripción dice que hay estacionamiento privado. Primer día, *huéspedes* que no sé si eran personal del hotel familiares o dueños, ingiriendo bebidas alcohólicas en la alberca, con una bocina. En la habitación no había jabón, no tienen suficiente ventilación en los baños se filtra la humedad en la pared de la ventana, el control de la televisión no funcionaba, me hicieron dar vueltas para que al final los controles estuvieran invertidos con los de otra habitación, ese día estaban llegando "mesas y sillas", por último no había estacionamiento como tal, pero aseguraron que estaría el vigilante toda la noche. Día 2, temprano limpiaron áreas comunes, iban a tener un evento en el jardin, del cual nunca se nos aviso, el ambiente estaba un poco incómodo con los invitados de la fiesta y los huéspedes que disfrutábamos de la alberca, una pareja mejor se fue a su habitación, al salir de la alberca no había agua caliente, nos hicieron esperar 15 minutos mientras ponían la bomba. Tampoco avisaron cuando harían limpieza, confiamos que cuando saliéramos a comer la harían, como en otros hoteles, tampoco sucedió, tuve que solicitar el servicio. Los invitados se enfiestaron, se tiraron a la alberca sin ropa adecuada, dejaron las instalaciones muy sucias y se callaron hasta las 12, al siguiente día no se molestó nadie en limpiar la alberca...
Stayed 2 nights in Apr 2025

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general Bien!!! Lástima que hay mucho Antro Ruidoso sin control por parte de las autoridades!!! Muy SUCIOS los que visitan la zona de Noche, es un asco ver todo lo que dejan los Borrachines a la mañana… No volvería a Hospedarme en Teotihuacán, solo de entrada por salida, como hicimos siempre!!!
Stayed 1 night in Mar 2025

8/10 Good

Mónica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta mucho más bonito que en las fotos, el personal es muy amable, aunque algunas cosas no las solucionaron como hielos o prestar una plancha, al parecer solo tenían 1 para todo el hotel y ya la habían prestado. Como fui con mí hijo, es un poco incómodo que sea translucida con unas partes tranparentes la pared/ cancel de la ducha, ya que se ve desde la cama. Pero fuera de ahi, estuvimos muy contentos. Sin duda volvería a hospedarme en este hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
habitaciones casi nuevas en excelente estado. servicio en recepción muy amables quienes te atienden, instalaciones muy buenas, (albercas, restaurante, jardín, áreas de descanso, etc.) Sin duda muy recomendable.
Stayed 2 nights in Apr 2025

6/10 Okay

Eduardo Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Dar más
Stayed 2 nights in Mar 2025

10/10 Excellent

José Iván

Stayed 1 night in Mar 2025